XTEN-AV

18 Job openings at XTEN-AV
Software Developer Noida,Uttar Pradesh,India 1 years None Not disclosed On-site Full Time

About XTEN-AV is the worlds first and only AI powered professional AV design platform which automates multiple types of drawings and documents which lets AV designers, integrators and manufacturers replace legacy methods of design & documentation and increase their efficiency and productivity by 10X Position Overview We are looking for a Software Developer to build and implement functional programs. You will work with other Developers and Product Managers throughout the software development life cycle. In this role, you should be a team player with a keen eye for detail and problem-solving skills. If you also have experience in Agile frameworks and popular coding languages (e.g. Python), we’d like to meet you. Your goal will be to build efficient programs and systems that serve user needs. Responsibilities: · Participate in our product development from ideation to deployment and beyond. · Create groundbreaking new features for our users and customers and internal use. · Work with our data team to make our product smarter and more intuitive to use. · Maintain and help optimize existing systems. Skills Required : · You have at least 1 year of hands-on experience in creating public, complex systems using multiple languages. · Basic working knowledge of wordpress. · You are proficient in PostgreSQL, Python(Django) · You know your way around HTML and CSS. · You are a problem-solver with an inquisitive and innovative mind. · Ability to take on new challenges. Benefits: ● Competitive salary ● Health Insurance ● Collaborative and innovative work environment

Graphic Designer Noida,Uttar Pradesh,India 2 - 4 years None Not disclosed On-site Full Time

Role Overview We are seeking a versatile Graphic Designer who can create engaging and on-brand visual content for social media, website, blogs, marketing campaigns, and print materials . The ideal candidate is a creative thinker with a keen eye for detail, skilled in both digital and print design, and experienced in building brand consistency across platforms. Experience in motion graphics and video editing will be an added advantage. Key Responsibilities Design compelling visual content for: Social media posts, ads, and campaigns Website graphics, banners, and landing pages Blog illustrations and infographics Email marketing visuals Digital ads and presentations Print collateral such as brochures, flyers, booth graphics, and business cards Create basic motion graphics and short-form videos for social media and marketing campaigns (preferred but not mandatory). Collaborate closely with marketing, product, and sales teams to support campaigns and product launches. Maintain brand consistency across all designs while exploring creative new ways to evolve the brand’s visual identity. Manage multiple design projects and meet deadlines in a fast-paced environment. Stay up-to-date with design trends, SaaS marketing best practices, and emerging tools/techniques. Requirements Bachelor’s degree in Graphic Design, Visual Arts, or a related field. 2-4 years of professional graphic design experience (preferably in SaaS, technology, or B2B industries). Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) or similar tools. Experience designing for both digital (web, social media, ads) and print media. Strong portfolio demonstrating creative range across social media, web, and print projects. Ability to translate complex concepts into clear, engaging visuals. Excellent time management, communication, and collaboration skills. Experience in motion graphics and video editing (Adobe After Effects, Premiere Pro, or similar tools) is a plus. Familiarity with Canva and basic UX/UI design principles is an added advantage. What We Offer Opportunity to work with a fast-paced, innovative SaaS team. Collaborative, supportive work culture with creative freedom. Learning and growth opportunities.

Catalog Manager/ Listing Manager Noida,Uttar Pradesh,India 6 years None Not disclosed On-site Full Time

Job Description: Catalog Manager / Listing Manager Location: Noida Employment Type: Full-Time Experience: 3–6 years Department: Product / Operations / Data About the Role We are looking for a highly detail-oriented and process-driven Catalog Manager to lead our data operations and ensure accurate, consistent, and up-to-date product listings on our platform. You will work closely with manufacturers, internal teams, and our AI/engineering teams to ingest, standardize, QA, and publish product data at scale. Key Responsibilities Own and manage the product catalog lifecycle — from data ingestion to publication across all categories. Coordinate with manufacturers to collect the latest product information, specifications, pricing, and assets. Design and implement data workflows for regular catalog updates, including additions, deletions, and versioning. Define and enforce catalog data standards (naming conventions, metadata, taxonomies, etc.). Implement quality assurance checks to ensure completeness, accuracy, and consistency of product data. Work with engineering or product teams to help automate or streamline ingestion and update pipelines. Monitor and maintain catalog health metrics — duplicates, missing fields, outdated info, etc. Manage a small team of data entry or QA specialists (if applicable). Requirements 3–6 years of experience in e-commerce , product listings , catalog management , or product information management (PIM) systems. Strong understanding of workflows around SKU management , product attributes, and taxonomy standardization. Hands-on experience working with large datasets , spreadsheets, and data validation tools. Familiarity with tools like Excel/Google Sheets , Airtable , PIMs , CMS , or custom admin dashboards. Experience working with manufacturer-supplied data sheets, images, and technical documents. Strong organizational and communication skills — comfortable working with cross-functional teams. Bonus Points For Experience with automation scripts , APIs, or database queries (SQL). Experience integrating data from multiple suppliers or data formats (PDFs, XLSX, CSV, portals) . What You’ll Get High ownership of a core system used across the business Opportunity to improve catalog pipelines using automation and smart tools A role that directly impacts customer experience and internal efficiency Collaborative work environment with product, design, and AI teams

Quality Assurance Engineer noida,uttar pradesh 1 - 5 years INR Not disclosed On-site Full Time

As a Quality Assurance (QA) Engineer at XTEN-AV India Private Limited located in Noida - Sector 62, you will play a crucial role in ensuring the delivery of high-quality software products to our customers. XTEN-AV is a leading professional AV design platform that leverages AI technology to automate various types of drawings and documents, revolutionizing the AV industry. Your primary responsibility will involve designing, implementing, and executing test plans and test cases to identify software defects, validate functional requirements, and maintain overall product quality. You will collaborate closely with cross-functional teams to drive product excellence and enhance the end-user experience. Your key responsibilities will include writing and executing test cases to identify system bugs, including UI and usability issues, reporting bugs and errors to development teams, tracking their resolution, assisting in troubleshooting and resolving software quality issues, conducting post-release and post-implementation testing, and collaborating with cross-functional teams to ensure quality throughout the software development lifecycle. To succeed in this role, you should hold a Bachelor's degree in Computer Science or a related field with at least 1+ years of experience in software testing, test design, and testing methodologies. Additionally, you should possess working knowledge of test techniques and compatibility with various software programs, basic programming knowledge, strong analytical, communication, and critical thinking skills, and a detail-oriented mindset. If you are passionate about software quality and have a keen eye for detail, we welcome you to join our team and contribute to delivering top-notch products to our customers.,

Data Analyst Noida,Uttar Pradesh,India 1 years None Not disclosed On-site Full Time

Position Overview: We are seeking a talented and detail-oriented Data Analyst with a combination of strong analytical skills and a high level of intelligence (IQ). As a Data Analyst at XTEN-AV, you will play a crucial role in collecting, processing, and analyzing data to extract valuable insights that inform strategic business decisions. We are currently seeking a talented and intellectually adept Data Analyst with a minimum of 1 year of experience to join our team and contribute to our data- driven decision-making processes. Responsibilities: 1. User Behavior Analysis: ● Collaborate with product managers and UX designers to define key metrics for user behavior analysis. ● Study user interactions with the software product to identify patterns, preferences, and pain points. ● Utilize quantitative and qualitative methods to gather insights into user behavior. 2. Data Collection and Processing: ● Design and implement data collection strategies to capture relevant user behavior data. ● Clean, preprocess, and validate data to ensure accuracy and completeness. ● Work closely with development teams to instrument tracking of user events. 3. Insights and Recommendations: ● Derive actionable insights from user behavior data to inform product strategy. ● Provide recommendations for improvements to enhance user engagement and satisfaction. ● Collaborate with cross-functional teams to implement data-driven solutions. 4. Reporting and Visualization: ● Create and maintain dashboards and reports that highlight key user behavior metrics. ● Communicate findings to stakeholders through clear and compelling visualizations. 5. A/B Testing: ● Design and execute A/B tests to assess the impact of changes on user behavior. ● Analyze test results and provide recommendations for optimizing features and functionalities. Qualifications: ● Bachelors degree in a quantitative field (e.g., Statistics, Mathematics, Computer Science) or equivalent experience. ● Proven experience as a Data Analyst or similar role in a SAAS environment. ● Proficiency in data analysis tools and programming languages (e.g., Python, R, SQL). ● Strong knowledge of statistical methods and data visualization techniques. ● Experience with BI tools such as Tableau or Power BI. ● Excellent problem-solving skills and attention to detail. ● Effective communication skills with the ability to present complex findings in a clear and understandable manner. Benefits: ● Competitive salary ● Unlimited leave policy ● Health Insurance ● Collaborative and innovative work environment If you are passionate about leveraging data to drive business success and want to be part of a dynamic startup environment, we would love to hear from you.

Data Entry Executive Noida,Uttar Pradesh,India 0 years None Not disclosed Remote Full Time

Job Title: Data Entry Executive Company: XTEN-AV Location: WFO (Noida) / WFH Job Type: Full-Time Experience: 0 years (Freshers welcome) Working Days: Monday to Friday About XTEN-AV: XTEN-AV is revolutionizing the professional Audio-Visual (AV) industry by integrating cutting-edge technologies such as Artificial Intelligence (AI), Machine Learning (ML), and Cloud Computing. Our mission is to streamline AV design and documentation, providing smarter, faster, and more accurate solutions to AV professionals globally. Job Summary: We are seeking diligent and detail-oriented Data Entry Executives to join our remote team. You will be responsible for sourcing, entering, and maintaining accurate records of AV products and pricing data in our systems. This role is ideal for freshers looking to start a career in the tech-enabled AV industry with a global SaaS company. Key Responsibilities: Accurately input data related to AV (Audio-Visual) products into the company database. Research and extract detailed product specifications from OEM (Original Equipment Manufacturer) websites and catalogs. Identify and record MSRP (Manufacturer’s Suggested Retail Price) for various AV products. Maintain consistency and quality in product data listings. Perform basic data validation and ensure data accuracy. Coordinate with internal teams to ensure timely updates and revisions. Carry out additional tasks as assigned by the supervisor or data team lead. Required Skills: Proficiency in MS Excel and data handling Strong English communication skills – both written and spoken Attention to detail and ability to work independently Basic internet research skills Time management and organizational ability Perks & Benefits: Work from home flexibility 5-day work week (Monday to Friday) Opportunity to work with a global SaaS-based company Skill development and learning resources Certificate opportunities in Excel, Business Communication, and other relevant tools Ideal Candidate Profile: Recent graduates or final-year students looking for full-time opportunities Candidates with an eye for detail and interest in tech/software-based operations Self-motivated and disciplined individuals who can deliver work remotely

Data Entry Executive - Fresher IN 0 years INR 2.0 - 3.0 Lacs P.A. On-site Full Time

About the job: Key responsibilities: Making entries of AV products in our database. Searching AV products from relevant OEMs. Searching MSRP of AV products and listing them in our databases. Perform other professional duties and tasks as assigned Who can apply: Only those candidates can apply who: Salary: ₹ 2,00,000 - 3,00,000 /year Experience: 0 year(s) Deadline: 2025-09-04 23:59:59 Other perks: 5 days a week Skills required: MS-Excel, English Proficiency (Spoken) and English Proficiency (Written) About Company: We, at XTEN-AV, have one aim which is to transform the professional AV space by implementing the latest software technologies such as cloud computing, artificial intelligence, and machine learning.

Catalog Manager/ Listing Manager noida,uttar pradesh,india 6 years None Not disclosed On-site Full Time

Job Description: Catalog Manager / Listing Manager Location: Noida Employment Type: Full-Time Experience: 3–6 years Department: Product / Operations / Data About the Role We are looking for a highly detail-oriented and process-driven Catalog Manager to lead our data operations and ensure accurate, consistent, and up-to-date product listings on our platform. You will work closely with manufacturers, internal teams, and our AI/engineering teams to ingest, standardize, QA, and publish product data at scale. Key Responsibilities Own and manage the product catalog lifecycle — from data ingestion to publication across all categories. Coordinate with manufacturers to collect the latest product information, specifications, pricing, and assets. Design and implement data workflows for regular catalog updates, including additions, deletions, and versioning. Define and enforce catalog data standards (naming conventions, metadata, taxonomies, etc.). Implement quality assurance checks to ensure completeness, accuracy, and consistency of product data. Work with engineering or product teams to help automate or streamline ingestion and update pipelines. Monitor and maintain catalog health metrics — duplicates, missing fields, outdated info, etc. Manage a small team of data entry or QA specialists (if applicable). Requirements 3–6 years of experience in e-commerce , product listings , catalog management , or product information management (PIM) systems. Strong understanding of workflows around SKU management , product attributes, and taxonomy standardization. Hands-on experience working with large datasets , spreadsheets, and data validation tools. Familiarity with tools like Excel/Google Sheets , Airtable , PIMs , CMS , or custom admin dashboards. Experience working with manufacturer-supplied data sheets, images, and technical documents. Strong organizational and communication skills — comfortable working with cross-functional teams. Bonus Points For Experience with automation scripts , APIs, or database queries (SQL). Experience integrating data from multiple suppliers or data formats (PDFs, XLSX, CSV, portals) . What You’ll Get High ownership of a core system used across the business Opportunity to improve catalog pipelines using automation and smart tools A role that directly impacts customer experience and internal efficiency Collaborative work environment with product, design, and AI teams

Software Developer - Python/Django noida,uttar pradesh 1 - 5 years INR Not disclosed On-site Full Time

As a Software Developer at XTEN-AV, you will be responsible for building and implementing functional programs in collaboration with other Developers and Product Managers. Your role will involve participating in the software development life cycle, from ideation to deployment and beyond. We are seeking a team player with a keen eye for detail and problem-solving skills. If you have experience in Agile frameworks and coding languages like Python, we are excited to meet you. Your primary objective will be to create efficient programs and systems that cater to user needs. Your key responsibilities will include participating in product development, creating innovative features for users and customers, collaborating with the data team to enhance product intelligence, as well as maintaining and optimizing existing systems. You should have at least 1 year of hands-on experience in developing complex systems using multiple languages, a basic understanding of Wordpress, proficiency in PostgreSQL, Python (Django), HTML, and CSS. A problem-solving mindset, curiosity, and innovation are traits that we value in our team members. In return, we offer a competitive salary, health insurance, and a collaborative and innovative work environment. Join us at XTEN-AV to be a part of revolutionizing the AV industry and contributing to the next industrial revolution.,

Fullstack Developer noida,uttar pradesh,india 2 years None Not disclosed On-site Full Time

Full Stack Developer Location: Noida Company: XTEN-AV About XTEN-AV XTEN-AV is a leading professional AV design platform that leverages AI to automate AV drawings and documentation. Our platform empowers AV designers, integrators, and manufacturers to replace outdated methods and boost efficiency by 10X. We are passionate about transforming the AV industry and shaping the future of intelligent design. Position Overview We are looking for a Full Stack Developer to design, build, and implement scalable applications and features. You will collaborate with Product Managers, Designers, and Developers throughout the product lifecycle. The ideal candidate has strong backend expertise in Python (Django) and PostgreSQL , along with working knowledge of frontend technologies such as HTML, CSS, and JavaScript frameworks . If you enjoy solving complex problems, contributing to innovative products, and working in a fast-paced, collaborative environment, we’d love to meet you. Key Responsibilities Participate in end-to-end product development—from ideation to deployment and continuous improvement. Develop robust backend services and intuitive frontend interfaces. Create and enhance innovative features for customers and internal teams. Collaborate with the data team to improve product intelligence and usability. Maintain, troubleshoot, and optimize existing systems for performance and scalability. Required Skills & Qualifications Minimum 2 years of hands-on experience with Python (Django framework). Strong expertise in PostgreSQL . Working knowledge of frontend technologies (HTML, CSS, JavaScript; familiarity with frameworks is a plus). Prior experience creating complex, public-facing systems using multiple languages. Strong problem-solving ability with an innovative and inquisitive mindset. Eagerness to take on new challenges and continuously learn. Benefits Competitive salary Comprehensive health insurance A collaborative, innovative work environment

XTEN-AV - Full Stack Developer - Python/Django noida,uttar pradesh,india 2 years None Not disclosed On-site Full Time

Full Stack Developer Location : Noida Company : XTEN-AV About XTEN-AV XTEN-AV is a leading professional AV design platform that leverages AI to automate AV drawings and documentation. Our platform empowers AV designers, integrators, and manufacturers to replace outdated methods and boost efficiency by 10X. We are passionate about transforming the AV industry and shaping the future of intelligent design. Position Overview We are looking for a Full Stack Developer to design, build, and implement scalable applications and features. You will collaborate with Product Managers, Designers, and Developers throughout the product lifecycle. The ideal candidate has strong backend expertise in Python (Django) and PostgreSQL, along with working knowledge of frontend technologies such as HTML, CSS, and JavaScript frameworks. If you enjoy solving complex problems, contributing to innovative products, and working in a fast-paced, collaborative environment, wed love to meet you. Key Responsibilities Develop robust backend services and intuitive frontend interfaces. Create and enhance innovative features for customers and internal teams. Collaborate with the data team to improve product intelligence and usability. Maintain, troubleshoot, and optimize existing systems for performance and scalability. Required Skills & Qualifications Minimum 2 years of hands-on experience with Python (Django framework). Strong expertise in PostgreSQL. Working knowledge of frontend technologies (HTML, CSS, JavaScript; familiarity with frameworks is a plus). Prior experience creating complex, public-facing systems using multiple languages. Strong problem-solving ability with an innovative and inquisitive mindset. Eagerness to take on new challenges and continuously learn. Benefits Competitive salary Comprehensive health insurance A collaborative, innovative work environment (ref:hirist.tech)

Customer Support Associate (Email & Chat Support) india 0 years None Not disclosed On-site Full Time

About: XTEN-AV is the worlds first and only AI powered professional AV design platform which automates multiple types of drawings and documents which lets AV designers, integrators and manufacturers replace legacy methods of design & documentation and increase their efficiency and productivity by 10X Position Overview: We are seeking a dedicated and proactive Customer Support Associate to join our team for the night shift. As a Customer Support Associate, you will be responsible for assisting our customers via chat and email during overnight hours, ensuring their inquiries and concerns are addressed promptly and effectively. Key Responsibilities: Respond to customer inquiries and resolve issues via chat and email during night shift hours. Provide personalized assistance to customers, offering solutions and guidance tailored to their needs. Troubleshoot technical issues and escalate complex cases to the appropriate department, if necessary. Ensure timely and accurate documentation of customer interactions and resolutions. Collaborate closely with other team members to ensure seamless customer support operations. Stay up-to-date on product/service knowledge to provide accurate information and assistance to customers. Identify opportunities for process improvement and contribute to the enhancement of customer support procedures. Requirements: Previous experience in customer support or a related field is preferred. Excellent written communication skills with a strong command of English. Ability to multitask and prioritize tasks effectively in a fast-paced environment. Strong problem-solving skills and attention to detail. Comfortable working independently during night shift hours. Familiarity with customer support software and ticketing systems is a plus. Flexibility to adapt to changing schedules and work occasional weekends or holidays. Benefits: Competitive salary Paid time off Training and development opportunities Supportive team environment

Customer Support Associate (Email & Chat Support) noida,uttar pradesh,india 0 years None Not disclosed On-site Full Time

About: XTEN-AV is the worlds first and only AI powered professional AV design platform which automates multiple types of drawings and documents which lets AV designers, integrators and manufacturers replace legacy methods of design & documentation and increase their efficiency and productivity by 10X Position Overview: We are seeking a dedicated and proactive Customer Support Associate to join our team for the night shift. As a Customer Support Associate, you will be responsible for assisting our customers via chat and email during overnight hours, ensuring their inquiries and concerns are addressed promptly and effectively. Key Responsibilities: Respond to customer inquiries and resolve issues via chat and email during night shift hours. Provide personalized assistance to customers, offering solutions and guidance tailored to their needs. Troubleshoot technical issues and escalate complex cases to the appropriate department, if necessary. Ensure timely and accurate documentation of customer interactions and resolutions. Collaborate closely with other team members to ensure seamless customer support operations. Stay up-to-date on product/service knowledge to provide accurate information and assistance to customers. Identify opportunities for process improvement and contribute to the enhancement of customer support procedures. Requirements: Previous experience in customer support or a related field is preferred. Excellent written communication skills with a strong command of English. Ability to multitask and prioritize tasks effectively in a fast-paced environment. Strong problem-solving skills and attention to detail. Comfortable working independently during night shift hours. Familiarity with customer support software and ticketing systems is a plus. Flexibility to adapt to changing schedules and work occasional weekends or holidays. Benefits: Competitive salary Paid time off Training and development opportunities Supportive team environment

Data Analyst noida,uttar pradesh,india 1 years None Not disclosed On-site Full Time

Position Overview: We are seeking a talented and detail-oriented Data Analyst with a combination of strong analytical skills and a high level of intelligence (IQ). As a Data Analyst at XTEN-AV, you will play a crucial role in collecting, processing, and analyzing data to extract valuable insights that inform strategic business decisions. We are currently seeking a talented and intellectually adept Data Analyst with a minimum of 1 year of experience to join our team and contribute to our data- driven decision-making processes. Responsibilities: 1. User Behavior Analysis: ● Collaborate with product managers and UX designers to define key metrics for user behavior analysis. ● Study user interactions with the software product to identify patterns, preferences, and pain points. ● Utilize quantitative and qualitative methods to gather insights into user behavior. 2. Data Collection and Processing: ● Design and implement data collection strategies to capture relevant user behavior data. ● Clean, preprocess, and validate data to ensure accuracy and completeness. ● Work closely with development teams to instrument tracking of user events. 3. Insights and Recommendations: ● Derive actionable insights from user behavior data to inform product strategy. ● Provide recommendations for improvements to enhance user engagement and satisfaction. ● Collaborate with cross-functional teams to implement data-driven solutions. 4. Reporting and Visualization: ● Create and maintain dashboards and reports that highlight key user behavior metrics. ● Communicate findings to stakeholders through clear and compelling visualizations. 5. A/B Testing: ● Design and execute A/B tests to assess the impact of changes on user behavior. ● Analyze test results and provide recommendations for optimizing features and functionalities. Qualifications: ● Bachelors degree in a quantitative field (e.g., Statistics, Mathematics, Computer Science) or equivalent experience. ● Proven experience as a Data Analyst or similar role in a SAAS environment. ● Proficiency in data analysis tools and programming languages (e.g., Python, R, SQL). ● Strong knowledge of statistical methods and data visualization techniques. ● Experience with BI tools such as Tableau or Power BI. ● Excellent problem-solving skills and attention to detail. ● Effective communication skills with the ability to present complex findings in a clear and understandable manner. Benefits: ● Competitive salary ● Unlimited leave policy ● Health Insurance ● Collaborative and innovative work environment If you are passionate about leveraging data to drive business success and want to be part of a dynamic startup environment, we would love to hear from you.

Customer Support Associate (Email & Chat Support) noida,uttar pradesh,india 0 years None Not disclosed On-site Full Time

About: XTEN-AV is the worlds first and only AI powered professional AV design platform which automates multiple types of drawings and documents which lets AV designers, integrators and manufacturers replace legacy methods of design & documentation and increase their efficiency and productivity by 10X Position Overview: We are seeking a dedicated and proactive Customer Support Associate to join our team . As a Customer Support Associate, you will be responsible for assisting our customers via chat and email during overnight hours, ensuring their inquiries and concerns are addressed promptly and effectively. Key Responsibilities: Respond to customer inquiries and resolve issues via chat and email during night shift hours. Provide personalized assistance to customers, offering solutions and guidance tailored to their needs. Troubleshoot technical issues and escalate complex cases to the appropriate department, if necessary. Ensure timely and accurate documentation of customer interactions and resolutions. Collaborate closely with other team members to ensure seamless customer support operations. Stay up-to-date on product/service knowledge to provide accurate information and assistance to customers. Identify opportunities for process improvement and contribute to the enhancement of customer support procedures. Requirements: Previous experience in customer support or a related field is preferred. Excellent written communication skills with a strong command of English. Ability to multitask and prioritize tasks effectively in a fast-paced environment. Strong problem-solving skills and attention to detail. Comfortable working independently during night shift hours. Familiarity with customer support software and ticketing systems is a plus. Flexibility to adapt to changing schedules and work occasional weekends or holidays. Benefits: Competitive salary Paid time off Training and development opportunities Supportive team environment

Customer Support Associate (Email & Chat Support) noida,uttar pradesh 1 - 5 years INR Not disclosed On-site Full Time

In this role at XTEN-AV, you will be a Customer Support Associate responsible for assisting customers during the night shift. Your main responsibilities will include: - Responding to customer inquiries and resolving issues via chat and email during night shift hours. - Providing personalized assistance to customers with tailored solutions and guidance. - Troubleshooting technical issues and escalating complex cases when necessary. - Ensuring timely and accurate documentation of customer interactions and resolutions. - Collaborating with team members to ensure seamless customer support operations. - Staying updated on product/service knowledge to offer accurate information to customers. - Identifying opportunities for process improvement to enhance customer support procedures. Qualifications required for this role: - Previous experience in customer support or a related field preferred. - Excellent written communication skills with a strong command of English. - Ability to multitask and prioritize tasks effectively in a fast-paced environment. - Strong problem-solving skills and attention to detail. - Comfortable working independently during night shift hours. - Familiarity with customer support software and ticketing systems is a plus. - Flexibility to adapt to changing schedules and occasional work on weekends or holidays. XTEN-AV offers competitive salary, paid time off, training and development opportunities, and a supportive team environment.,

Product Marketing Manager noida,uttar pradesh,india 1 years None Not disclosed On-site Full Time

Company Description XTEN-AV is a leading professional AV design platform that uses AI to automate multiple types of drawings and documents. Our platform allows AV designers, integrators, and manufacturers to replace legacy methods of design and documentation, and increase their efficiency and productivity by 10X. Our team is passionate about transforming the AV industry and participating in the next industrial revolution. Key Responsibilities: Develop and execute marketing strategies to position XTEN-AV and it's functionalities as the go-to AV design and proposal software. Collaborate with the marketing team to ensure unified product messaging and cohesive campaign execution. Strategize and create conversion enabling content for the website and the various channels of marketing. Analyze technical content performance and engagement metrics to identify popular facets of the platform, optimize strategy, and measure the effectiveness of marketing efforts. Develop engaging content that highlights XTEN-AV’s unique value proposition to the target market. Conduct market research and competitive analysis to refine marketing strategies and identify opportunities. Manage social media and create campaigns that resonate with the target audience and increase engagement with informative- technical content. Qualifications: Bachelor’s degree in marketing, business, or a related field. 1 year of experience in product marketing, preferably in the SaaS industry. Strong analytical and research skills to interpret market data and customer insights. Excellent written and verbal communication skills. Creative thinking and the ability to develop persuasive messaging and content. Familiarity with digital marketing channels and tools. Strong project management and cross-functional collaboration skills. Proficiency in creating marketing and product explainer videos. Benefits: Competitive salary Collaborative and innovative work environment

Content Writer noida,uttar pradesh,india 0 years None Not disclosed On-site Full Time

Company Description XTEN-AV is a leading professional AV design platform that uses AI to automate multiple types of drawings and documents. Our platform allows AV designers, integrators, and manufacturers to replace legacy methods of design and documentation, and increase their efficiency and productivity by 10X. Our team is passionate about transforming the AV industry and participating in the next industrial revolution. We're seeking a skilled SaaS Content Writer to join our team, responsible for creating high-quality, engaging, and informative content that showcases our expertise and resonates with our B2B audience. Qualification : Graduation in journalism or related industry Responsibilities : - Create new content to assist marketing & SEO efforts: like B2B Blog Articles, Guest Post content, Press Releases and more. - Work closely with marketing and content team members. - Optimize content using SEO best practices. - Write user-friendly content that meets the target audience's needs and ours, turning insights into language for user success. - Produce quality writing that connects with target audiences, boosts engagement, and enhances brand awareness. - Conduct in-depth research and convey findings with accuracy. Qualifications : - Exceptional written communication skills. - Impeccable use of grammar, punctuation, and spelling. - Strong understanding of technical writing. - Ability to meet deadlines. - Creative and strategic thinking skills. - Proficiency in web-based research and SEO best practice. - Experience using content management systems like WordPress.