Workplace Service Delivery Associate

Job Title - < Workplace Service Dev Associate> <CS&S Workplace>

Management Level : < Level 12 >

Location: Bengaluru

Must have skills: Billing, Invoicing/ Vendor Management

Good to have skills: MIS Reporting

Job Summary:
This is for Workplace Billing POC. The individual must raise PR, Follow-up to release PO, Process invoices, identify vendor invoice submission issues/challenges, co-ordinate with vendor to resolve disputes, validate the outstanding, interact & work with other internal teams to enable vendor invoicing, follow up with vendor for invoice submission, track invoice until disbursement & get clear No Due certificate from vendor. Requires Interaction with Vendors / internal business stakeholders on a regular basis & escalate as appropriate to focus & achieve the business outcome of resolving vendor payment disputes.

Roles & Responsibilities:

OVERALL PURPOSE OF JOB

This is for Workplace Billing POC. The individual must raise PR, Follow-up to release PO, Process invoices, identify vendor invoice submission issues/challenges, co-ordinate with vendor to resolve disputes, validate the outstanding, interact & work with other internal teams to enable vendor invoicing, follow up with vendor for invoice submission, track invoice until disbursement & get clear No Due certificate from vendor. Requires Interaction with Vendors / internal business stakeholders on a regular basis & escalate as appropriate to focus & achieve the business outcome of resolving vendor payment disputes.

KEY RESPONSIBILITIES:

• Raise all PR as per billing requirement, follow-up to release PO.
• Track all PR/PO/Invoices in WEMART tool.
• Follow-up for Invoice submission & Accrual/Re-accrual tracking.
• Handling all vendor dispute cases end to end & get clear No Due Certificate from vendors
• Identify vendor invoice submission issues/challenges, co-ordinate with vendor to resolve disputes, handle the case end to end
• Validate the outstanding from conditional NDC’s, research on SAP / Buy Now on the actual status of the dispute, interact & work with other internal teams to enable vendor invoicing.
• Liaison between internal Business stakeholders & vendors to confirm service & follow up with vendor for invoice submission on a regular basis
• Track invoice submission, co-ordinate with various internal business stakeholders for approvals & follow up until disbursement, ensuring accurate documentation and strict adherence to timelines
• Escalate as appropriate to focus & achieve the business outcome of resolving vendor payment disputes

Professional & Technical Skills:

• Graduate in any discipline, preferably in Commerce/Finance
• Minimum 3 Year of experience in Billing or Invoicing or Finance, preferably from vendor management or accounts payable background
• Good Vendor co-ordination & management skills required
• Excellent verbal and written communication skills
• Proficient in MIS / Reporting / Excel / PowerPoint
• Planning, ability to foresee project risks and engage in solutioning, creativity

About Our Company | Accenture

Experience: Minimum 3 year(s) of experience is required

Educational Qualification: Graduate in any discipline, B. Com preferably