Job Title : Customer Service Representative Location : Remote (2 pm IST to 11pm IST with 45 min break) Job Summary: We are seeking a detail-oriented and organized Order Processing Specialist to join our team. This role is crucial in ensuring the accuracy and efficiency of our order fulfilment process. The ideal candidate will be responsible for creating pick lists and invoices using QuickBooks, utilizing CRM software to manage and pull tickets for invoicing, and generating shipping labels for order fulfilment. Key Responsibilities: Create Pick Lists: Generate accurate pick lists from QuickBooks based on customer orders to guide the warehouse team in order fulfilment. Invoice Generation: Use QuickBooks to create and issue invoices based on customer orders, ensuring all billing details are accurate. CRM Management: Utilize the company's CRM software to pull tickets, ensuring all customer inquiries and orders are processed in a timely manner. Shipping Labels: Create and print shipping labels from the system, ensuring all packages are labeled correctly and ready for dispatch. Order Verification: Cross-check orders against pick lists and invoices to ensure accuracy and completeness before processing. Data Entry: Maintain accurate records of orders, invoices, and shipping details in the CRM and accounting systems. Communication: Liaise with the warehouse, customer service, and sales teams to ensure smooth order processing and resolve any issues that arise. Reporting: Generate and analyze reports related to order processing, invoicing, and shipping to identify trends and areas for improvement. Compliance: Ensure all invoices and shipping processes comply with company policies and relevant regulations. Qualifications: Education: Commerce graduate or equivalent degree is a must. Experience: Minimum of 2 years of experience in order processing, invoicing, or a related role. Experience with QuickBooks and CRM software is highly preferred. Technical Skills: Proficiency in QuickBooks, CRM software, and Microsoft Office Suite (especially Excel). Attention to Detail: Strong attention to detail with a focus on accuracy in data entry and order processing. Communication Skills: Excellent verbal and written communication skills. Problem-Solving: Ability to troubleshoot and resolve order processing issues effectively. Organizational Skills: Strong organizational skills with the ability to manage multiple tasks and prioritize effectively. Show more Show less
Job Description: Azure Cloud Engineering Design, deploy, and manage Azure-based infrastructure and services (IaaS, PaaS). Implement and maintain virtual machines, Azure networking, storage, and security controls. Automate cloud deployments and updates using PowerShell, ARM templates, or Terraform. Monitor cloud performance and optimize cost, availability, and scalability. Ensure compliance with cloud security best practices and corporate policies. Office 365 Administration Manage and maintain Exchange Online, SharePoint Online, Teams, OneDrive, and other O365 services. Administer O365 tenant including user licensing, group management, and security policies. Monitor health, usage, and service changes through the Microsoft 365 Admin Center. Implement email security policies including DKIM, SPF, DMARC, and advanced threat protection. Intune Implementation & Endpoint Management · Lead the setup and deployment of Microsoft Intune for MDM (Mobile Device Management) and MAM (Mobile Application Management). · Configure and deploy policies for Windows, Android, and iOS devices. · Enforce security compliance policies, app protection policies, and conditional access. · Troubleshoot Intune-related issues and provide end-user support during onboarding. Required Skills & Qualifications: 2+ years of experience in cloud engineering, preferably within the Microsoft ecosystem. Proven experience in Azure services (VMs, VNets, Azure AD, Storage, NSG, etc.). Expert-level knowledge of Microsoft 365 admin center, Exchange Online, Teams, and SharePoint. Hands-on experience with Microsoft Intune and Endpoint Manager. Strong PowerShell scripting skills for automation and reporting. Understanding of identity and access management (Azure AD, MFA, Conditional Access). Knowledge of security best practices and compliance (ISO preferred). Certifications (Preferred but not mandatory): Microsoft Certified: Azure Administrator Associate (AZ-104 and AZ-900) Soft Skills: Excellent troubleshooting and problem-solving skills. Strong communication and documentation abilities. Team player with a proactive and ownership-driven mindset. Ability to manage multiple projects and shifting priorities effectively. Nice to Have: Experience with Microsoft Defender, Sentinel, or other security tools. Knowledge of hybrid Exchange environments.
Job Description – Accounting Controller Location: India (supporting U.S. operations) Work from office We are seeking a highly skilled and detail-oriented Accounting Controller to oversee the financial operations of our U.S.-based company while working from our India office. This role is critical in ensuring accurate financial reporting, compliance with U.S. GAAP, and maintaining strong internal controls. The ideal candidate will bring both technical accounting expertise and the ability to lead day-to-day financial operations in coordination with our U.S. management team. Key Responsibilities Lead the accounting function including general ledger, accounts payable/receivable, payroll, reconciliations, and month-end/year-end close. Prepare, review, and analyze financial statements in accordance with U.S. GAAP. Oversee compliance with IRC, IRS, and state-level tax filings (in collaboration with external CPAs and auditors). Develop, implement, and monitor internal controls to safeguard assets and ensure accuracy. Coordinate with U.S. finance and leadership teams to support financial planning, cash flow management, and business strategy. Manage audits (internal/external) and maintain documentation for regulatory compliance. Oversee and mentor junior accountants or outsourced teams (if applicable). Provide management with timely reports on variances, risks, and opportunities. Stay current on U.S. accounting standards, tax laws, and reporting requirements. Qualifications Chartered Accountant (CA), CPA, CMA, or equivalent professional certification. 7–10 years of progressive accounting/controllership experience, preferably with exposure to U.S. entities. Strong understanding of U.S. GAAP, financial reporting, and compliance. Experience with QuickBooks, NetSuite, or similar ERP/accounting software Excellent analytical, organizational, and communication skills. Ability to work cross-functionally with U.S.-based leadership and external auditors. Prior experience working with multinational companies is highly desirable. Preferred Skills Knowledge of U.S. corporate tax structure and compliance. Familiarity with multi-entity, multi-currency operations. Strong Excel and financial modeling skills. Leadership experience in managing offshore/onshore teams.
Work setup Location: Ahmedabad (Work from Office). Hours: 3 pm to 12 am ( 3–4 hours overlap with US time zones) . Follow company data-security guidelines and client confidentiality requirements. Role summary Own day-to-day accounting for a US client, keep the books tight, and close the month on time. You’ll work from India with a few hours of US overlap and handle the full GL cycle with clean documentation. Key responsibilities Maintain accurate books under US GAAP in QBO/NetSuite/Xero. AP: vendor setup and W-9s, 3-way match, bill entry, payments (Bill.com), 1099 support. AR: invoicing, receipts and cash application, aging review, collections follow-ups. Reconcile bank, credit card, and merchant processors (e.g., Stripe/PayPal) monthly. Month-end close: accruals, prepaids, fixed assets and depreciation, payroll JEs, reclasses; deliver P&L, Balance Sheet, and supporting workpapers. Support sales/use tax data prep and filings with the CPA; maintain nexus and exemption records. Coordinate payroll with US providers (ADP/Gusto/Paychex): inputs, reviews, GL mapping. Prepare schedules and respond to requests for audits, reviews, and tax. Maintain SOPs and basic internal controls, spot and fix process gaps. Build simple weekly/monthly reports and cash snapshots for stakeholders. Run clear client communication on email/Slack/Zoom and meet agreed SLAs. Qualifications B.Com/M.Com/CA Inter (CPA or US-GAAP coursework is a plus). 4–6+ years of accounting experience, including 2+ years with US-based clients . Solid US GAAP fundamentals: exposure to revenue recognition (ASC 606) helps. Strong Excel/Google Sheets (lookups, pivots) and comfort with cloud tools. Hands-on with one or more: QuickBooks Online, NetSuite, Xero, Bill.com, Expensify, Stripe/PayPal . Clear written and spoken English; confident on client calls. Detail-first, deadline-reliable, and thorough with documentation.