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Global Command Center Engagement Manager
Google

10.0 - 12.0 years

Gurugram, Haryana, India

On-site

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Gurugram, Haryana, India; Hyderabad, Telangana, India . Minimum qualifications: Bachelor's degree or equivalent practical experience. Six Sigma certified. 10 years of experience in a contact center environment, and also within a workforce management role. 10 years of experience building a workforce planning strategy at a global organization, including developing resource management systems, processes, and tools. Experience working with multiple data sources and combining relevant information to generate insights from analyses. Preferred qualifications: Experience with ...

Posted 3 weeks ago

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