5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

Join our Team About this opportunity: We are thrilled to offer you a significant role within our organization as an Operations Manager. As a vital member of our team, you will be at the forefront of Network Operations and domain escalation management. Your leadership will be instrumental in leveraging the capabilities of your team, sharing domain expertise to enhance our exceptional delivery performance. The role of Operations Manager extends beyond mere supervision of operations; it involves active participation in crafting best practices, effective people management, and strategic planning. In addition, you will engage in various functions such as Automated Operations, MS Core and Cloud Specialist, Service Support, Incident Management, and more. If you excel in dynamic, fast-paced settings and are dedicated to achieving outstanding results, this position could be the perfect next step in your career. What you will do: - Manage and oversee Network Operations and domain escalation. - Identify and implement best practices to enhance operational efficiency. - Develop strategies for operational improvements. - Facilitate team growth aligned with organizational requirements. - Recruit diverse talents while maintaining a commitment to inclusivity. - Ensure optimal workflow by managing and developing employees effectively. The skills you bring: - Proficiency in Ericsson Operations Engine - Mode Of Operations. - Strong understanding of Ethics And Compliance principles. - Experience in transitioning from Sales to Delivery and facilitating hand-over processes. - Expertise in Team Performance Management. - Ability to effectively manage Employee Performance. - Knowledge of Workforce Optimization strategies. - Proficient in Stakeholder Management. - Experience in Training And Development of employees. - Ability to motivate and engage employees effectively. - Familiarity with Career and Competence model frameworks. - Understanding of financial structures for Service Delivery. - Ethical Leadership qualities. - Knowledge of Work Level Agreement (WLA) and Service Level Agreement (SLA). - Experience in Recruitment Planning. - Understanding of Career Development processes.,

Posted 4 days ago

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