Workerlly Tech Private Limited

We are looking for a dynamic and dedicated Customer Support Executive to join our team. The ideal candidate will handle real-time support tasks including direct communication with workers and service providers. She will also play a key role in operational coordination and occasionally support on-ground activities. Key Responsibilities: Make outbound calls to workers and service providers for onboarding, coordination, and feedback collection. Address incoming queries from customers and providers in a professional manner. Maintain detailed records of all communication in Excel sheets and internal systems. Assist the Operations team with daily tasks and coordination. Participate in field activities, including canopy setups and public interactions, as and when required. Provide feedback to the internal teams based on customer and provider inputs. Ensure a smooth and professional customer experience across all touchpoints. Requirements: Strong verbal communication skills in Hindi and English. Basic knowledge of Microsoft Excel and Google Sheets. Comfortable with making high-volume outbound calls. Willingness to work both in-office and occasionally on-field. Ability to multitask and work in a fast-paced startup environment. Positive attitude, problem-solving mindset, and team spirit. Perks and Benefits: Competitive Salary Growth and Learning Opportunities Supportive Work Culture Field Experience and Operational Exposure

Company: Workerlly Location: Mohali, Punjab Job Type: Full-time Gender Preference: Male candidates only Experience: Fresher or 0–2 years (Field sales experience preferred) Job Role: We are hiring a Field Sales Executive to help grow our Workerlly Workers App in the Mohali area. Your job is to connect with daily-wage workers (like electricians, cleaners, helpers, etc.) and help them join our app so they can start getting work through Workerlly. Key Responsibilities: Visit different local areas daily to meet and onboard workers Explain how the Workerlly app works and why it helps workers get more jobs Help workers register on the app (using their phone number, photo, ID, etc.) Support new workers with basic app usage Report your daily work to the team Requirements: Must be male, age 18–35 Own a smartphone and bike/scooter Good communication skills in Hindi or Punjabi Confident, polite, and ready to talk to people Ready to work in the field (on-ground visits daily)

Job Summary : We are looking for a skilled and detail-oriented SEO Content Writer to create high-quality, original, and AI-free content that provides real value to our target audience. Success in this role means delivering engaging, SEO-optimized content consistently, aligning with search intent, and supporting the overall content and SEO strategy. This position plays a key role in helping our team achieve top search rankings through strategic collaboration and timely content delivery. Responsibilities : Create high-quality, original, and AI-free content that delivers real value to the target audience. Write and edit engaging, SEO-optimized content including blog posts, landing pages, and website copy. Conduct keyword research to support the content strategy and align content with search intent. Optimize content for on-page SEO, including meta titles, descriptions, headers, alt texts, and internal linking. Stay up to date with SEO trends and algorithm updates to refine and adjust content strategies as needed. Collaborate closely with the SEO team to implement content best practices and achieve ranking goals. Ensure the timely delivery of content with minimal supervision while maintaining consistency and quality. Qualifications : Excellent writing and editing skills in English. 1–2 years of proven experience in SEO content writing. Strong understanding of keyword placement, search intent, and on-page SEO. Ability to work independently and meet tight deadlines. Familiarity with tools such as Google Search Console, SEMrush, Ahrefs, or similar is a plus. Location : Panchkula

Job description We are seeking a dynamic and results-driven Operational Lead to manage and motivate unskilled workers to effectively engage with our platform, stay active online, and fulfill online work requests. This role requires an individual with strong leadership skills, operational knowledge, and the ability to guide workers through the process of applying for and completing online work. The ideal candidate will be responsible for ensuring that work requests are fulfilled on time, and workers remain engaged and motivated to stay active on the app. Key Responsibilities: Manage Worker Engagement: Ensure that unskilled workers stay actively engaged on the platform by guiding them through the process of applying for online work opportunities. Motivate and Support Workers: Provide continuous motivation and support to workers, helping them understand the value of staying active on the app and ensuring they complete work requests in a timely manner. Monitor Worker Activity: Regularly track and monitor workers’ activity on the platform to ensure they are fulfilling work requests and remain consistent in using the app. Resolve Issues and Concerns: Act as a point of contact for workers facing challenges or issues, offering guidance and troubleshooting problems to ensure smooth participation in the work process. Ensure Timely Completion of Work Requests: Oversee the fulfillment of online work requests, ensuring that workers understand expectations and meet deadlines. Provide Training & On-boarding: Lead training sessions for new workers, explaining how to apply for work, use the app effectively, and complete tasks to meet quality and timing standards. Performance Reporting: Track key performance indicators (KPIs) for worker activity and success rates in completing work requests, reporting progress and insights to management. Foster a Positive Work Environment: Create a supportive and encouraging environment for workers, ensuring they feel valued and empowered to take on new opportunities. Operational Coordination: Work closely with the operations team to manage workflows, assign tasks, and ensure that all online work requests are fulfilled in a timely and efficient manner. Continuous Improvement: Identify bottlenecks and areas for improvement in the worker engagement process and suggest changes to optimize performance and efficiency. Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month