We are looking for a dynamic and dedicated Customer Support Executive to join our team. The ideal candidate will handle real-time support tasks including direct communication with workers and service providers. She will also play a key role in operational coordination and occasionally support on-ground activities. Key Responsibilities: Make outbound calls to workers and service providers for onboarding, coordination, and feedback collection. Address incoming queries from customers and providers in a professional manner. Maintain detailed records of all communication in Excel sheets and internal systems. Assist the Operations team with daily tasks and coordination. Participate in field activities, including canopy setups and public interactions, as and when required. Provide feedback to the internal teams based on customer and provider inputs. Ensure a smooth and professional customer experience across all touchpoints. Requirements: Strong verbal communication skills in Hindi and English. Basic knowledge of Microsoft Excel and Google Sheets. Comfortable with making high-volume outbound calls. Willingness to work both in-office and occasionally on-field. Ability to multitask and work in a fast-paced startup environment. Positive attitude, problem-solving mindset, and team spirit. Perks and Benefits: Competitive Salary Growth and Learning Opportunities Supportive Work Culture Field Experience and Operational Exposure