Work FROM Office - Customer Service Associate

Roles and Responsibilities

• Handle customer calls, emails, and chats to resolve their queries and concerns.
• Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions promptly.
• Maintain accurate records of all interactions with customers using CRM software.
• Collaborate with team members to achieve sales targets and improve overall performance metrics.
• Stay updated on product knowledge and company policies to provide informed support.

Desired Candidate Profile

• 0-3 years of experience in BPO International voice process.
• Strong communication skills in English & Hindi languages.
• Ability to work on rotational shifts including weekends and holidays.
• Graduation or equivalent required.

Required Candidate profile

Qualification - Any graduate
Excellent communication Skills

Whatsapp cv - 9355510911

Job Types: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person