Wordpress Developer

About the Role

WordPress Technician

This role involves routine updates, monitoring, troubleshooting, and proactive problem management, aligned with enterprise-grade service delivery standards.

Key Responsibilities

• Website Migration & Setup

• Perform lift-and-shift migrations of WordPress sites to VPS hosting.
• Configure domains, SSL certificates, DNS records, and SMTP settings.
• Set up staging environments and run validation checks pre- and post-migration.

• Maintenance & Security

• Apply monthly updates to WordPress core, plugins, and themes with rollback safeguards.
• Monitor security vulnerabilities and apply critical patches within defined windows.
• Carry out quarterly restore drills to validate backup integrity.
• Neto experience for maintaining the website

• Monitoring & Incident Response

• Configure and manage uptime monitoring tools.
• Respond to alerts and troubleshoot incidents to restore service availability.
• Escalate issues to senior engineers or vendors when required.

• Backup & Restore

• Manage scheduled file and database backups, including MySQL Point-in-Time Restore (PITR).
• Execute and document restore processes during incidents or scheduled tests.

• Reporting & Documentation

• Generate monthly performance, uptime, incident, and vulnerability reports.
• Maintain clear runbooks for staging, rollback, and cutover procedures.

• Problem & Change Management

• Identify recurring issues, weak points, and propose preventive measures.
• Support change requests including enhancements, bug fixes, and performance improvements.
• Participate in scheduled maintenance windows and emergency response efforts.

Requirements

• Technical Skills

• Strong knowledge of WordPress administration, plugins, and themes.
• Proficiency in PHP (8.1+), MySQL/MariaDB, and familiarity with cPanel/Plesk/WHM.
• Experience with VPS hosting environments and DNS/SSL configuration.
• Knowledge of backup/restore processes, staging environments, and rollback strategies.
• Understanding of security best practices for WordPress hardening.

• Experience

• 24 years of experience in WordPress maintenance, migration, or technical support.
• Hands-on experience with incident/problem/change management processes.
• Exposure to uptime monitoring tools and backup systems.

• Soft Skills

• Strong troubleshooting and problem-solving skills.
• Ability to document processes and generate reports.
• Good communication skills to coordinate with internal IT teams and clients.
• Proactive mindset for identifying risks and suggesting preventive measures.