Role Overview As a Group Account Manager, you will lead a portfolio of key client accounts while guiding a team of Account Managers and Campaign Managers toward excellence. You’ll be the senior face of client partnerships—building trust, aligning social-first strategies with business goals, and ensuring long-term growth. This role demands a balance of strategic foresight, operational oversight, and people leadership, making you the driving force behind both client success and team performance. Key Responsibilities ● Account Leadership ○ Own a portfolio of client accounts with accountability for retention, growth, and health. ○ Build and nurture senior-level client relationships, positioning the agency as a trusted long-term partner. ○ Represent portfolio performance and growth opportunities in leadership discussions. ● Strategy & Growth ○ Translate business objectives into integrated, social-first strategies. ○ Shape client growth strategies through upselling, cross-selling, and innovation in social media approaches. ○ Anticipate platform and cultural shifts to prepare clients for early adoption and future-proof campaigns. ● Team Leadership ○ Mentor and empower Account Managers and Senior Campaign Managers. ○ Define team goals, review performance, and identify development opportunities. ○ Foster collaboration across Creative, BD, Influencer, Strategy, and Ops teams. ○ Ensure consistent quality across all client deliverables. ● Operational Excellence ○ Drive adherence to timelines, budgets, and WLDD quality standards. ○ Resolve challenges with calm, proactive problem-solving. ○ Oversee P&L and revenue management for assigned accounts. Skills & Requirements Must-Have Skills ● Proven leadership in managing multiple client accounts at scale. ● Deep expertise in social media dynamics, trend forecasting, and market shifts. ● P&L and revenue ownership experience. ● Strong client strategy development (upselling, cross-selling, scaling). ● High-level stakeholder management (internal + client-side). ● Team leadership and mentoring capabilities. ● Ability to align campaigns with business goals and measurable ROI. Soft Skills ● Visionary leadership with a growth mindset. ● Empowerment-driven approach to team management. ● Emotional intelligence in handling clients and teams. ● Strong problem-solving and solution-oriented thinking. ● Cultural awareness and trend sensitivity. Experience & Background ● Work Experience: 5–8 years in account, client, or campaign management. ● People Management: 2–3 years of experience leading and mentoring teams. ● Industry Domains: Creative, digital, and media agencies. Why This Role Matters The Group Account Manager is the Pod Head—responsible for strategic direction, delivery excellence, and client growth across the pod. You’ll be shaping the future of client partnerships, ensuring flawless execution, and building a team that thrives on innovation and collaboration.
Role Overview: As a Group Account Manager, you will lead a portfolio of key client accounts while guiding a team of Account Managers and Campaign Managers toward excellence. You'll be the senior face of client partnerships, building trust, aligning social-first strategies with business goals, and ensuring long-term growth. This role demands a balance of strategic foresight, operational oversight, and people leadership, making you the driving force behind both client success and team performance. Key Responsibilities: - **Account Leadership** - Own a portfolio of client accounts with accountability for retention, growth, and health. - Build and nurture senior-level client relationships, positioning the agency as a trusted long-term partner. - Represent portfolio performance and growth opportunities in leadership discussions. - **Strategy & Growth** - Translate business objectives into integrated, social-first strategies. - Shape client growth strategies through upselling, cross-selling, and innovation in social media approaches. - Anticipate platform and cultural shifts to prepare clients for early adoption and future-proof campaigns. - **Team Leadership** - Mentor and empower Account Managers and Senior Campaign Managers. - Define team goals, review performance, and identify development opportunities. - Foster collaboration across Creative, BD, Influencer, Strategy, and Ops teams. - Ensure consistent quality across all client deliverables. - **Operational Excellence** - Drive adherence to timelines, budgets, and WLDD quality standards. - Resolve challenges with calm, proactive problem-solving. - Oversee P&L and revenue management for assigned accounts. Qualification Required: **Skills & Requirements:** **Must-Have Skills:** - Proven leadership in managing multiple client accounts at scale. - Deep expertise in social media dynamics, trend forecasting, and market shifts. - P&L and revenue ownership experience. - Strong client strategy development (upselling, cross-selling, scaling). - High-level stakeholder management (internal + client-side). - Team leadership and mentoring capabilities. - Ability to align campaigns with business goals and measurable ROI. **Soft Skills:** - Visionary leadership with a growth mindset. - Empowerment-driven approach to team management. - Emotional intelligence in handling clients and teams. - Strong problem-solving and solution-oriented thinking. - Cultural awareness and trend sensitivity. **Experience & Background:** - Work Experience: 5-8 years in account, client, or campaign management. - People Management: 2-3 years of experience leading and mentoring teams. - Industry Domains: Creative, digital, and media agencies. (Note: The additional details of the company are not provided in the Job Description.),
As a Senior Campaign Manager, you will be responsible for leading high-value, multi-platform social media campaigns, managing both execution and client expectations. Your role is crucial in establishing trusted client relationships by proactively sharing market trends, platform updates, and creative opportunities. Additionally, you will mentor junior managers to uphold consistency and quality of delivery, while providing strategic input to align campaign direction with brand goals and evolving audience behavior. Key Responsibilities: - Lead large-scale and high-value campaigns across multiple social media platforms - Mentor junior campaign managers and campaign managers to ensure their development and high client satisfaction - Collaborate with Account Managers & Business Head to align campaign strategies with broader goals - Manage client relationships at a strategic level, providing consultative inputs - Act as the central hub: align strategists narrative, media plan, content creation, and client needs - Anticipate campaign risks and troubleshoot issues before they escalate - Drive campaign insights, ensuring final reports demonstrate measurable impact - Ensure campaign narratives remain consistent with creative strategists direction - Translate market and platform trends into actionable campaign opportunities - Oversee the quality of team outputs and ensure adherence to industry standards and regulations Qualifications: Must-Have Skills: - Strategic thinking in designing campaigns aligned with client objectives - Advanced understanding of organic social media strategies - Expertise in trend spotting and integrating them into brand campaigns - Client satisfaction and retention strategies - Strong negotiation skills with creators, vendors, and stakeholders - Client leadership - being a trusted advisor beyond execution - Handling escalations with BD, strategists, and clients with authority - Ensuring cross-team communication flows seamlessly (BD - Strategy - Content - Media) - Mentoring junior campaign managers in coordination and reporting Soft Skills: - Communication (verbal and written) - Leadership - Teamwork - Adaptability - Problem-solving - Professionalism - Work ethic - Cultural fit Experience & Background: - Work Experience: 3-5 years in social media marketing or influencer marketing - Mandatory: Extensive industry knowledge to leverage insights for successful campaigns - Industry Domains: Experience in the marketing field is required In summary, this role requires you to lead high-value, multi-platform campaigns, manage senior client relationships, align internal teams with strategic direction, and ensure campaign delivery meets business objectives. By mentoring junior campaign managers, you will elevate the quality of execution across the team.,