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3.0 - 6.0 years
5 - 8 Lacs
Bengaluru
Work from Office
The ability to be a team player The ability and skill to train other people in procedural and technical topics Strong communication and collaboration skills Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise The resource should have prior Netscaler VPX deployment (build) experience in GSLB & internal load balancing The GSLB requirement will include integration across multiple sites (on-prem, Cloud), integration with DNS, support for DR capabilities, configuring monitors across sites etc setting up LB algorithms (static proximity), session persistence etc Troubleshooting experience with NetScalers Preferred technical and professional experience The internal load balancing setup will include binding GSLB virtual server to internal load balancing services, Support with build activities in both Equinix & Azure Support with the LLD, build information, L2/L3 routing
Posted 1 hour ago
1.0 - 4.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Job Duties: Write technical content on existing Storage infrastructure products. Products may include IBM Storage Scale, IBM Storage Virtualize, Red Hat Ansible, IBM FlashSystems, SAN Volume Controller, IBM Storage Ceph, IBM Storage Defender or other products in the IBM Storage suite Learn the latest updates in support of any one or several IBM Storage related products Have a growth mindset to cultivate essential relationships inside and outside the organization to ensure successful outcomes Operating system installation and configuration skills on enterprise servers Knowledge of digital content development platforms - IBM Digital Learning Platform (DLP) and Coursera Knowledge of IT professional services (Expert Labs) and client data center technical implementation projects SAMPLE: As a core member of the Technical Training Content Development team, you will be expected to work autonomously and deliver on project phases on time and on budget. We will help you achieve your goals by continuous professional development and regular career progression sessions. Required education Bachelor's Degree Required technical and professional expertise (We need at least 2-3 bullet points quantifying the minimum number of years of experience necessary to adequately perform in this role. Experience in administering enterprise data storage products and/or related technologies Demonstrated experience in DevOps-related practices Exposure to data center infrastructure (compute, storage and networking) Demonstrated communication skills Preferred technical and professional experience Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience) Experience of having worked with at least one of the following operating systems: Linux, Windows Server or AIX Experience working with cloud computing infrastructure and DevOps technologies and products Knowledge of at least one of the following products: IBM Storage Scale, IBM Storage Virtualize, Red Hat Ansible, IBM FlashSystems, IBM Storage Ceph, IBM Storage Defender or other products in the IBM Storage suite Knowledge of technical documentation or content writing Knowledge of IBM Infrastructure products and services is a plus Scripting experience in any of the following languages: Bash or Python Ability to troubleshoot issues arising out of training content delivery to clients
Posted 1 hour ago
1.0 - 6.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Synopsis PhonePe's Ethics & Compliance (“E&C”) team focuses on maintaining a strong corporate culture of integrity by promoting ethical and compliant behavior, and decision-making. The position reports to the Program Lead to support the execution and the governance of the Training & Awareness Program. The Program focuses on training and communication campaigns/initiatives across the organization to facilitate behavioral expectations and to understand the E&C requirements on the Code of Conduct, and compliance policies and procedures. Responsibilities Support in managing the Program requirements such as – training and awareness plan, tracking the program's effectiveness, etc. Assist in the consistent drive of the training escalation protocols. Support in the execution of the core elements of the day-to-day org-wide training program operations, including course assignments, training reports, and troubleshooting. Validate the target audience data for compliance training and ensure remediation of gaps – if any. Support in accurate and clear program dashboards/reports for the Leadership and Global stakeholders. Work with the various stakeholder teams such as – Global, Compliance, and HR – in steering the program agenda forward. Collaborate with internal stakeholders and the communications team to drive awareness campaigns. Support in the reviews of the AC HR Screening process and due diligence screening as per the Giving Procedures. Required Skills, Knowledge, and Experience Strong proficiency in Microsoft Office and Google Suite. Comprehensive understanding of data analysis, reporting, and maintaining data integrity. Strong analytical capabilities to root cause opportunities that help in actionable insights. Strong time-management skills with the ability to work on multiple projects at a given point in time. Collaboration skills and adept at working in a team-focused environment. Excellent communication, interpersonal, and presentation skills to build cross-functional relationships. Freshers/Graduate professionals with 0–1 year experience in training, data reporting, analysis, and strong communication skills. Experience with LMS (Learning Management System) and administration would be preferable. Location Bangalore PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news
Posted 1 hour ago
2.0 - 6.0 years
10 - 14 Lacs
Hyderabad
Work from Office
As an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter.As the worlds leading provider of intelligent information, we want your unique perspective to create the solutions that advance our businessand your career.As part of the ongoing support and enhancements to our Employee Technology Services (ETS) we're looking for VDI Technical Lead to support Thomson Reuters Virtual Desktop Infrastructure. About the Role: In this opportunity as Endpoints Engineer, Employee Technology Infrastructure, you will Ability to juggle multiple tasks and adapt to changing priorities. Monitoring the performance and overall health of the Azure Virtual Desktop (AVD) environment, proactively identifying potential issues and implementing necessary improvements. Managing user access and permissions within the AVD environment, ensuring compliance with company policies and maintaining security. Participating in the planning and execution of AVD projects, such as upgrades, migrations, and capacity planning. Implementing and enforcing security measures to safeguard the AVD environment, including access controls, patch management, and endpoint security. Developing and maintaining documentation regarding AVD configurations, procedures, and troubleshooting guidelines. Building, updating, testing, and deploying customized OS images for different AVD specifications. Configuring subscriptions and network settings proficiently using Azure and other cloud technologies. Managing the configuration, maintenance, and troubleshooting of Cloud connectors. Implementing improvements in AVD to enhance services and address operational and security concerns. Staying up to date with industry trends and emerging technologies related to AVD technologies. About You: You're fit for the role of Endpoints Engineer, Employee Technology Infrastructure if your background includes Bachelors degree in computer science or equivalent. 2 - 6 years of experience working with Virtual Desktop technologies, with a strong focus on Azure Virtual Desktop (AVD). Strong communication skills, both written and verbal, for effective interaction with customers and team members. Experience in a technical support role for virtual desktop environments. Working knowledge of cloud platforms such as AWS and Azure, as well as desktop virtualization products like Citrix XenDesktop and Azure Virtual Desktop. Basic understanding of networking concepts and protocols within VDI environments. Experience with different operating systems, including Windows, Linux, and macOS, and the ability to configure, deploy, and manage virtual desktops on these platforms. Skills in monitoring and analyzing VDI performance metrics, identifying bottlenecks, and implementing optimizations to ensure a seamless user experience and efficient resource utilization. Strong problem-solving skills and a willingness to learn and grow in a technical role. Knowledge of Windows Server and client operating systems, Network/Systems administration, Active Directory, Group Policy objects, User Profiling, and Remote Desktop Services. #LI-VGA1 Whats in it For You Hybrid Work Model Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.
Posted 1 hour ago
3.0 - 5.0 years
5 - 9 Lacs
Mumbai
Work from Office
About NCR Atleos Job Title: System Administrator (Windows, VMWare) Job Location: Mumbai, India : The System Administrator will be responsible for managing and maintaining the companys IT infrastructure, with a focus on Windows Server environments and VMware virtualization technology. This role requires deep technical knowledge, along with 3-5 years of relevant experience. Key Responsibilities: 1. Manage and maintain the VMware virtual environment, including VM provisioning, adding disk space, and making VM changes. 2. Administer Windows Server environments (2012/2016/2019/2022) including system installation, configuration, and troubleshooting. 3. Ensure system availability and performance through monitoring and capacity planning. 4. Manage backups and restore protocols to ensure data integrity and availability. 5. Implement and manage high-availability solutions such as failover clustering, replication, and load balancing. 6. Perform system updates and upgrades, as well as hardware and software migrations. 7. Work on support tickets and provide technical support and guidance to users and other administrators. 8. Document procedures, systems configurations, and network layouts. 9. Support Active Directory, including making DNS changes, creating service accounts, and troubleshooting Active Directory services Qualifications: 1. Bachelors degree in computer science, Information Technology, or a similar field, or equivalent experience. 2. 3-5 years of proven experience as a System Administrator in a similar role. 3. Strong knowledge of Windows Server operating systems. 4. Proficiency in VMware ESXi and vCenter management. 5. Familiarity with backup and recovery software. 6. Excellent problem-solving and communication skills. 7. Certifications like VCP (VMware Certified Professional) or MCSE (Microsoft Certified Solutions Expert) are a plus. Work Environment: 1.This is a full-time position. 2.Candidates must work at least 4 days a week from the office. 3.Candidates should be ready to work in shifts. This team supports 24X7 on a rotating schedule. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Posted 1 hour ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
As a Senior Developer / Architect in Identity and Access Management, you will be responsible for designing, developing, and implementing complex solutions on the Salesforce platform. You will collaborate with technical and enterprise architects to address intricate business requirements, mission-critical applications, and large projects. Your role will involve leading the estimation of development efforts, guiding developers in poker planning sessions, and managing complex development and testing.Responsibilities:1. Have overall design accountability on projects and be responsible for all aspects of the solution architecture. 2. Ensure solution alignment with Function and Segment strategies and roadmaps, including alignment to Bill-of-IT's. 3. Work closely with the project manager and business to turn business requirements into technical solutions. 4. Steer the project through architecture processes, including agreeing architecture deliverables, quality assuring project technical outputs, and arranging design reviews at appropriate stages of the project lifecycle. 5. Ensure Chief Architects sign-off for solutions and architectures as part of the process. 6. Recommend innovations which enhance the operation and functionality of customer systems. 7. Produce high-quality architecture documentation and outputs in line with IBM standards. Required education Bachelor's Degree Required technical and professional expertise 1. Primary: WebSphere application server, DB2, Java, IBM MQ, Cirrus (Cloud), Notes 2. Secondary : LDAP, windows server, IBM Tivoli Identity Manager, Spring, Tiles 3. Experience with micro services, Identity and Access Management background Preferred technical and professional experience Proven track record of developing IAM solutions with a focus on digital rights management . Expertise in managing large-scale IAM environments and cloud-based identity security systems.
Posted 23 hours ago
6.0 - 11.0 years
8 - 13 Lacs
Gurugram
Work from Office
Looking for challenging role If you really want to make a difference - make it with us Can we energize society and fight climate change at the same time At Siemens Energy, we can. Our technology is key, but our people make the difference. Brilliant minds innovate. They connect, create, and keep us on track towards changing the world’s energy systems. Their spirit fuels our mission. Our culture is defined by caring, agile, respectful, and accountable individuals. We value excellence of any kind. Sounds like you Your new role – challenging and future- oriented Installation and ConfigurationInstalling and configuring Windows operating systems, software, and services on both physical and virtual servers. System MaintenancePerforming routine maintenance tasks like applying patches, updates, and ensuring data backups. Monitoring and TroubleshootingMonitoring system performance, identifying and resolving issues promptly. Security Implementing security measures to safeguard data and prevent unauthorized access. User ManagementManaging user accounts, permissions, and access rights. Documentation Maintaining system configurations, processes, and procedures. Support Providing technical assistance to end-users for hardware and software-related problems. Compliance Ensuring compliance with company policies and industry regulations. Network ManagementManaging network infrastructure, including LAN, WAN, and data communications. Strategic PlanningContributing to system architecture, upgrades, and future system needs. At least 6 year’s experience in Windows Server administration. Expert level knowledge of Windows Operation System (client and server) Knowledge of Windows network services (TCP\IP), administrative and operational experience. Strong knowledge of Active Directory Domain Structure. Experience in Virtualization techniques like Hyper-V, VMWare. Backup Concepts knowledge (Windows Backups /Acronis/Veeam backup) Knowledge of Windows-based services (DNS, DHCP, RADIUS, CA, Group Policy Management, etc.) Vulnerability Assessment tools (NESSUS etc.) Understanding of CIS benchmarks for Microsoft Operating systems. Good English communication Skills (written and oral) to interact with Global team and customers. We’ve got quite a lot to offer. How about you This role is based at Site (Gurgaon). You’ll also get to visit other locations in India and beyond, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come. We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.
Posted 1 day ago
5.0 - 6.0 years
55 - 60 Lacs
Bengaluru
Work from Office
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Deep understanding of AIX operating system administration, including installation, patching, upgrades, and migrations. Familiarity with IBM pSeries hardware, including LPAR/DLPAR (Logical/Dynamic Partitioning), VIO (Virtual I/O), and HACMP (High Availability Cluster Multi-Processing). Experience with SAN (Storage Area Network) integration, especially with AIX and Windows servers. Knowledge of various Linux distributions and their interaction with AIX. Experience with user management, security, storage, and hardware/software configurations on AIX systems. Primary Skills AIX Administrator Secondary Skills IBM pSeries hardware experience.
Posted 1 day ago
21.0 - 26.0 years
35 - 55 Lacs
Gujarat
Work from Office
About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description Job Description: To lead the asset management activities of the state within the framework of technical, quality, safety, health and environmental standards. Resource planning for all of the state assets to derive optimum productivity out of the assets in operations. Key Responsibilities: Lead the Asset management activities & O&M contract management in the region. Ensuring asset health assurance, reliability and life cycle management. To ensure compliance with applicable legal, regulatory , statutory and Safety requirements. Initiate and monitor continual improvement in the Asset management wind function in the region. Discuss with nodal agencies to ensure efficient operations of the assets. To mentor the team in developing in-house competency in the team to manage O&M of assets of fleet. Co-ordination with various departments of Asset Management for the smooth operations of WAM at state. Cross functional co ordination and to ensure smooth Handover - Takeover of new projects
Posted 1 day ago
2.0 - 4.0 years
4 - 6 Lacs
Bengaluru
Work from Office
As HR Practitioner - Learning, you will be supporting employees and business needs in delivering outstanding HR services for employees. Your primary responsibilities include: You will manage end-to-end learning administration tasks via the Learning Administration System (LMS), including but not limited to creating/modifying/cancelling courses/classes/curriculum, registration/assignment/completion/update of learners to courses/classes/curriculum Provide employee service and act as a point of contact for employees with learning queries Support queries related to employee password reset Handle dispatching of work queue effectively To have a good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to employee queries Provide active contribution to any ongoing projects Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate/Postgraduate (MBA HR is preferred) with a minimum of 2-4 years of experience in Learning administration or Customer relationship management/business administration or a related field will be preferred Proven experience in Microsoft Excel, PowerPoint, MS Word and GSuite Excellent verbal and written English language skills Prior experience in Training or presentation will be a plus Experience working in a fast-paced, client-facing environment Validated organizational skills and the ability to prioritize and time management are essential for this role Demonstrating strong attention to detail, follow and quick responsiveness is imperative for this role Ability to develop effective relationships with internal and external stakeholders of the organization Flexibility to work in shifts including night shift (during training/knowledge transfer activities) will be preferred Problem solving skills and ability to analyze errors/complex issues and identify appropriate solutions Preferred technical and professional experience Prior experience in Data processing or Data management skill will be preferred Working knowledge of Workday will be an added advantage
Posted 1 day ago
4.0 - 6.0 years
6 - 8 Lacs
Bengaluru
Work from Office
Experience in Identity Governance and Administration Consultant - Saviynt and Design. Implement and Manage Saviynt IGA solution Strong knowledge of Saviynt and hands of experience of Saviynt implementation Solid understanding of Microsoft Windows Server operating systems, Active Directory, and LDAP Experience with IIS and DNS Able to communicate with client or stakeholders to ensure required outcomes are met. Integrate Saviynt IGA solution with critical applications as per customer requirements Resolve technical issues for Saviynt implementation. Contribute towards training and mentoring the team on Saviynt capabilities. Designing and developing Identity Management, Role Based Access Control solutions, Workflows, Certification. UI Customization, Rules and Policies Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise BE / B Tech in any stream, M.Sc. (Computer Science/IT) / M.C.A, with Minimum 4-6 yrs of exp, 3 + yrs of relevant experience 4+ years of industry experience in Design, Development, Customization, Configuration, end-to-end implementation of any Identity Management and Governance products. Minimum 2 years relevant experience in implementing and managing Saviynt IGA solution. Knowledge on User Lifecycle Management, Provisioning, Deprovisioning, Reconciliation, Password management, Access Certification, RBAC, SOD, Role Management, Access Request, Delegation, Auditing, Reporting and user activity Monitoring Experience in MySQL and Unix Shell/Perl scripting Preferred technical and professional experience Knowledge of Web Services (REST/SOAP), Directories (LDAP, AD), etc. Knowledge of Application server like Tomcat, WebLogic and WebSphere. Configuration of Roles, Policy and Certifications for governance compliance, Certification Rules, Policy Violation Rules, SODs
Posted 1 day ago
3.0 - 8.0 years
5 Lacs
Coimbatore
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Azure IaaS Good to have skills : Microsoft Windows Server AdministrationMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve software-related issues.- Collaborate with cross-functional teams to troubleshoot and resolve system problems.- Develop and maintain technical documentation for software systems.- Implement software patches and upgrades to enhance system performance.- Provide technical support and guidance to end-users. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Azure IaaS.- Good To Have Skills: Experience with Microsoft Windows Server Administration.- Strong understanding of cloud computing principles and Microsoft Azure services.- Knowledge of virtualization technologies and networking concepts.- Experience in troubleshooting and resolving software-related issues.- Ability to work effectively in a fast-paced and dynamic environment. Additional Information:- The candidate should have a minimum of 3 years of experience in Microsoft Azure IaaS.- This position is based at our Coimbatore office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 1 day ago
2.0 - 4.0 years
1 - 5 Lacs
Pune
Hybrid
So, what’s the role all about? The Support Engineer role is to deliver technical support to end users about how to use and administer the NiCE Service and Sales Performance Management, Contact Analytics and/or WFM software solutions efficiently and effectively in fulfilling business objectives. The Application Support Consultant/T2 is also responsible for the health and well-being of our customers’ hosted solutions. How will you make an impact? Field incoming problems from end users to resolve application issues in accordance with end user contractual SLA’s. Investigate and resolve customers’ issues through the use of product knowledge, excellent troubleshooting skills and involvement from Services and Engineering/R&D expert resources. Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution. Evaluate documented resolutions and analyses trends for ways to prevent repeated future problems. Prioritize, schedule, and administer all Updates, Upgrades and Major software releases in accordance with the Company Release Policy and contractual terms governing release policy with the customer. Perform hands-on fixes on applications, including installing and upgrading software, database exports, and configuring the systems and applications. Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved using standard testing methodologies. Identify and learn appropriate software applications used and supported by the Company. Administer support/system maintenance activities in accordance with instructions provided by the Customer Support Team Leader and Management. Assist and/or provide guidance to junior members of the team. May need to participate in the weekend/On Call support coverage. Have you got what it takes? Strong knowledge of Windows, Linux , Shell scripting, SQL, PL/SQL scripting for the analysis and resolution of customer issues. Experience with building and maintaining databases for query and problem tracking. Demonstrable experience of supporting industry standard database platforms within the IT industry i.e. Oracle, SQL Server, DB2. Experience of supporting Web based applications. Working knowledge of administrating UNIX, Linux or Windows servers. Working knowledge of Relational Database principles and methodologies. Proven experience with troubleshooting principles. Able to develop and interpret technical documentation for training and end user procedures. In-depth, hands-on knowledge of and experience with enterprise and desktop applications. You will have an advantage if you also have: Extensive product knowledge/or ability to develop trough training and knowledge transfer (Training will be provided). Good understanding of the NiCE goals and objectives. Good understanding of NiCE solutions Working knowledge of software development principles would be advantageous. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID- 7322 Reporting into: Tech Manager Role Type: Individual Contributor
Posted 4 days ago
4.0 - 8.0 years
6 - 10 Lacs
Pune
Work from Office
RabbitMQ Administrator - Prog Leasing1 Job TitleRabbitMQ Cluster Migration Engineer Job Summary: We are seeking an experienced RabbitMQ Cluster Migration Engineer to lead and execute the seamless migration of our existing RabbitMQ infrastructure to a AWS - new high-availability cluster environment. This role requires deep expertise in RabbitMQ, clustering, messaging architecture, and production-grade migrations with minimal downtime. Key Responsibilities: Design and implement a migration plan to move existing RabbitMQ instances to a new clustered setup. Evaluate the current messaging architecture, performance bottlenecks, and limitations. Configure, deploy, and test RabbitMQ clusters (with or without federation/mirroring as needed). Ensure high availability, fault tolerance, and disaster recovery configurations. Collaborate with development, DevOps, and SRE teams to ensure smooth cutover and rollback plans. Automate setup and configuration using tools such as Ansible, Terraform, or Helm (for Kubernetes). Monitor message queues during migration to ensure message durability and delivery guarantees. Document all aspects of the architecture, configurations, and migration process. Required Qualifications: Strong experience with RabbitMQ, especially in clustered and high-availability environments. Deep understanding of RabbitMQ internalsqueues, exchanges, bindings, vhosts, federation, mirrored queues. Experience with RabbitMQ management plugins, monitoring, and performance tuning. Proficiency with scripting languages (e.g., Bash, Python) for automation. Hands-on experience with infrastructure-as-code tools (e.g., Ansible, Terraform, Helm). Familiarity with containerization and orchestration (e.g., Docker, Kubernetes). Strong understanding of messaging patterns and guarantees (at-least-once, exactly-once, etc.). Experience with zero-downtime migration and rollback strategies. Preferred Qualifications: Experience migrating RabbitMQ clusters in production environments. Working knowledge of cloud platforms (AWS, Azure, or GCP) and managed RabbitMQ services. Understanding of security in messaging systems (TLS, authentication, access control). Familiarity with alternative messaging systems (Kafka, NATS, ActiveMQ) is a plus.
Posted 4 days ago
1.0 - 5.0 years
10 - 15 Lacs
Chennai
Work from Office
About Company Agilysys is well known for its long heritage of hospitality-focused technology innovation. The Company delivers modular and integrated software solutions and expertise to businesses seeking to maximize Return on Experience (ROE) through hospitality encounters that are both personal and profitable. Over time, customers achieve High Return Hospitality by consistently delighting guests, retaining staff and growing margins. Customers around the world include branded and independent hotels; multi-amenity resort properties; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. The Agilysys Hospitality Cloud™ combines core operational systems for property management (PMS), point-of-sale (POS) and Inventory and Procurement (I&P) with Experience Enhancers™ that meaningfully improve interactions for guests and for employees across dimensions such as digital access, mobile convenience, self-service control, personal choice, payment options, service coverage and real-time insights to improve decisions. Core solutions and Experience Enhancers are selectively combined in Hospitality Solution Studios™ tailored to specific hospitality settings and business needs. Agilysys operates across the Americas, Europe, the Middle East, Africa, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information visit Agilysys.com. Mode: Work from Office Description: Agilysys delivers highly-available cloud services for the hospitality industry. We practice Agile methodologies, and our cross-functional teams build strong, collaborative relationships as partners in the delivery of quality solutions. As a member of the Agilysys SaaS Operations team, you are responsible for operating SaaS production services, and integrating service operations workflow with product development and customer support lifecycles. You have experience with application administration in a SaaS production environment. You will continually improve the way we deliver software as a service, by automating operations workflows, continually assessing and improving service performance, and cultivating collaboration across the development, support and operations lifecycle. Principal Responsibilities: Act as the primary administrator for designated production SaaS applications. Proactively monitor, apply upgrades & patches, troubleshoot problems and look to find ways to improve system performance and customer satisfaction. Act as a backup administrator for other designated SaaS applications when needed. Act as primary escalation point for production issues with designated SaaS applications. Develop and maintain a deep knowledge of SaaS application functionality, to aid in troubleshooting issues and to mentor field staff in understanding operational capabilities. Work cooperatively with product engineering teams to implement new products, facets of existing products or new solutions that will reduce costs, improve supportability and enhance reliability. Maintain a well-defined production application configuration, and adhere to a disciplined process for introducing change to production. Maintain adherence to standards, policies and procedures. Design and perform routine recurring tasks as defined by SaaS Operations maintenance documentation. Coordinate process efficiency efforts to improve application installation, troubleshooting and maintenance. Write and improve scripts to automate operational tasks. Generate metrics and reports to monitor application up-time, scalability and customer creation. Participate on customer or prospect conference calls as necessary to help define solutions or to provide technical consultation to customers on application specifics. Assist in maintaining documentation of disaster recovery processes, security policies, systems enhancements, and other important business processes that will improve the efficiency of systems usage. Maintain processes to meet industry-standard audit & compliance requirements. Experience working in a PCI-certified data center a plus. Create initial application configuration for new SaaS application instances. Ensure all baseline executables are scheduled; verify backups and disaster recovery plan. Manage moderately complex operations projects through all stages, including: conception and planning, incorporating input from other teams, proof of concept, build and roll out production solution, and documentation. May participate in on-call duties to maintain operational coverage. Education and Experience: Bachelor’s degree with a major course of study in Information Technology, or equivalent experience. 2+ years of recent experience practicing application administration in a production cloud/automated environment. 1+ years of recent experience with Windows or Linux systems administration. Technical Skills: Operating Systems: Experience administering applications hosted on Windows servers. Some familiarity with applications hosted on Linux operating systems. Database: Hands-on experience in Microsoft SQL Server 2016/ 2017 with an ability to write basic query and stored procedures. Operations Automation: Knowledge of scripting technologies, such as Powershell, Python, or Bash. Tools: familiar with the Atlassian suite: Stash/Bitbucket, Jira, and Confluence. About You: Enjoy working in a fast-paced environment with changing priorities. Cultivate collaborative relationships with team members across the operations lifecycle. Bring a sense of humor and a friendly, collaborative approach to solving problems. Calmly own and resolve unexpected requests that occur. Seek out opportunities for continual improvement; take ownership and collaborate with your team to implement. Communicate openly and effectively, with team members in operations, product engineering, and product support. Discuss your work with team members, ask questions, openly give and receive advice. Be disciplined and imaginative in your approach to design and engineering. Escalate issues as needed to other members of the SaaS Operations team. Other Desired Experience: Hospitality experience.
Posted 4 days ago
2.0 - 4.0 years
15 - 25 Lacs
Bengaluru
Work from Office
Job Summary As a Technical Lead you will play a pivotal role in managing and optimizing our service desk operations. You will leverage your expertise in Incident Management and Service Now to enhance service delivery and ensure seamless IT support. This hybrid role requires adaptability to rotational shifts providing a dynamic work environment that fosters growth and innovation. Responsibilities Lead the service desk team to ensure efficient incident management and resolution. Oversee the implementation and optimization of Service Now for streamlined operations. Provide expert guidance on Windows systems to enhance IT support services. Collaborate with cross-functional teams to improve service desk processes. Monitor and analyze incident trends to identify areas for improvement. Develop and maintain documentation for service desk procedures and best practices. Ensure compliance with ITIL standards in all service desk activities. Facilitate training sessions to upskill team members on new technologies and processes. Coordinate with stakeholders to align service desk operations with business objectives. Implement strategies to reduce incident response times and improve customer satisfaction. Evaluate and integrate new tools and technologies to enhance service desk capabilities. Manage escalations and ensure timely resolution of critical incidents. Foster a culture of continuous improvement within the service desk team. Qualifications Possess strong expertise in Incident Management and Service Now. Demonstrate proficiency in managing Windows systems. Have experience in a service desk environment preferably in a hybrid work model. Exhibit excellent problem-solving and analytical skills. Show ability to work effectively in rotational shifts. Display strong communication and interpersonal skills. Be adaptable to changing technologies and processes. Certifications Required ITIL Foundation Certification is a plus
Posted 4 days ago
3.0 - 7.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Synechron is seeking a skilled and versatile .NET Full Stack Developer to design, develop, and support enterprise-level applications leveraging the Microsoft technology stack. In this role, you will collaborate with cross-functional teams and clients to understand technical needs, implement solutions, and ensure smooth operation of systems. Your contributions will enhance the organizations digital capabilities, improve operational efficiencies, and support strategic technology initiatives.Software Required Skills: Proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, etc.) for documentation and reporting Strong knowledge of Windows OS and Windows Server environments Experience with Microsoft Azure cloud services, SharePoint, and Dynamics 365 solutions In-depth understanding of the .NET Framework and extensive experience coding with C# Familiarity with installing, configuring, and maintaining Microsoft software and hardware Basic understanding of Microsoft product licensing and deployment modelsPreferred Skills: Experience with PowerShell scripting and automation Knowledge of Visual Studio integrated development environment (IDE) Experience integrating Microsoft solutions with other enterprise systemsOverall Responsibilities Serve as the main technical point of contact for Microsoft-related systems, supporting installation, configuration, and maintenance Engage with clients to gather requirements and recommend appropriate Microsoft solutions Collaborate with technical teams to develop, implement, and support Microsoft ecosystem solutions, including SharePoint and Dynamics 365 Provide ongoing support and troubleshooting for Microsoft servers, applications, and cloud services Plan and execute upgrades, patches, and system optimizations to ensure security and performance Develop documentation for systems, configurations, and procedures Assist in training users and stakeholders on new or updated Microsoft tools Contribute to process improvements to enhance operational efficiency and service qualityTechnical Skills (By Category)Programming Languages: EssentialC# (.NET Framework) PreferredASP.NET, JavaScript, TypeScriptDatabases & Data Management: Experience with SQL Server or related relational databases for business reporting and data handlingCloud Technologies: EssentialAzure core services (App Services, VMs, Storage) PreferredAzure DevOps, Security configurationsFrameworks & Libraries: Essential.NET Framework, ASP.NET MVC/Web API PreferredEntity Framework, Blazor, Angular or React (for full-stack capabilities)Development Tools & Methodologies: EssentialVisual Studio, Azure DevOps (or other CI/CD tools), Source control (Git) PreferredAgile/Scrum methodologies, DevOps pipelinesSecurity Protocols: Basic understanding of authentication and authorization with Azure AD, OAuth, SAMLExperience 3 to 7 years of experience working with Microsoft technologies, including application development and support Proven track record of designing, implementing, and maintaining enterprise applications using .NET and related Microsoft tools Experience in configuring and supporting SharePoint and Dynamics 365 environments preferred Exposure to cloud deployment, migration, and management on Azure platform Ability to work directly with clients and cross-functional teamsDay-to-Day Activities Develop, test, and deploy .NET-based enterprise applications or components Support existing Microsoft infrastructure, troubleshoot issues, and optimize performance Collaborate with project teams to gather requirements, design solutions, and implement features Manage system configurations and perform scheduled maintenance activities Provide technical guidance and training to stakeholders and end-users Participate in sprint planning, stand-ups, and project reviews in an Agile environment Document technical specifications, configurations, and operational procedures Assist in integrating Microsoft solutions with other enterprise systems for streamlined workflowsQualificationsEducational : Bachelors degree in Computer Science, Information Technology, or a related field Equivalent professional experience in Microsoft solution development and supportCertifications (Preferred): Microsoft CertifiedAzure Developer Associate, Microsoft CertifiedSolutions Developer, or similar certificationsTraining & Development: Ongoing learning to stay current with Microsoft ecosystem updates and emerging technologiesProfessional Competencies Strong problem-solving and analytical skills Excellent communication skills, able to convey technical information clearly to non-technical stakeholders Ability to work effectively both independently and as part of a team Adaptability to evolving technologies and project requirements Strong organizational skills and time management Customer service orientation with a focus on delivering quality solutions Continuous learning and improvement mindset
Posted 4 days ago
2.0 - 5.0 years
6 - 10 Lacs
Gurugram
Work from Office
Develop, maintain, and optimize automation scripts using Python and Bash. Understanding of cloud infrastructure using VMware and OpenStack. Design and execute stability, capacity, and robustness test plans to evaluate software performance under different conditions. Analyse test results and provide actionable insights to development teams for performance improvements. Collaborate with developers and product teams to understand application requirements and define performance criteria. Develop and maintain automated test scripts for performance testing. Monitor application performance in production and identify areas for improvement. Document testing processes, results, and findings clearly and comprehensively. Stay current with industry trends and best practices in performance and robustness testing. Manage the end-to-end life cycle of VNFs, including deployment, scaling, upgrading, and retirement
Posted 4 days ago
4.0 - 7.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Influence customer/business/service partner's technical strategy to include IBM's technology Embed IBM's technology into customer/business/service partner's reference architectures, practices, and solutions Help business/service partner's sales and technical teams demonstrate IBM's technology to their clients Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Business-Tech AlignmentExperience aligning business goals with tech solutions. Stakeholder Consensus BuildingStrong interpersonal and communication skills for achieving consensus among stakeholders. Experience in enterprise storage solutions.- Proven experience in designing, implementing, and supporting storage systems, including SAN, NAS, and cloud-based storage. - Knowledge of integrating storage solutions with servers and virtualized environments (e.g. KVM, VMware, Hyper-V).Specific Knowledge:- Hands-on experience with IBM Storage products (e.g., IBM FlashSystem, IBM DS8000, IBM Storage SW like Ceph, Fusion etc). - Familiarity with related technologies such as NVMe, RAID, and data deduplication. - Understanding of hybrid and multi-cloud architectures. - Expertise in storage cybersecurity, including immutable backups and ransomware protection.Tools and Methodologies:- Experience managing and monitoring storage systems using tools like IBM Storage Insights, Spectrum Control, or similar industry tools.OpenShift, VMware ESXi and other Infrastructure as service platforms Strong Understanding of data resilience strategies (HA/DR/Backup/Replication/Cyber resilience)
Posted 4 days ago
3.0 - 5.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Skill required: Marketing Operations - Content management Designation: Content Mgmt Advisory Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designOrganize, categorize and publish content and information using specific tools and channels, for use by different groups and individuals within the organization. What are we looking for Commitment to quality Process-orientation Detail orientation Written and verbal communication Strong writing and editing background, preferably with a portfolio of past work Experience in corporate communications and project management Experience with remote, cross-functional teams and communicating with shareholders Ability to analyze data that drives business decisions Excellent organization and communication skills, good at managing projects Proficiency with the Google suite a plus Ability to work in a fast-paced, deadline-driven environmentHigh school diploma required, Associates preferred. Will accept equivalent workexperience (2-3 years) in lieu of degree. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shiftsReplicate/copy provided content, ensuring accurate transcription and duplicationCreate, edit and publish content for various topics, including strategy, organizationalmanagement, education and help center supportWork closely with POCs and SMEs to formulate content relevant for the task/scope of theassignmentSeeks opportunities to improve knowledge, skills, and performance by reviewingknowledge base content, practicing skills and being receptive to coaching andconstructive feedbackProduce documents that convey strategy, status, reorganization, scope, timelines, taskplanning, action items, risks, issues, project dependencies, test planning, or rolloutplanningMonitor project performance and timelines, setting and meeting deadlines as necessaryMaintain confidentiality of our partners contentAble to function well with a team in a highly-collaborative cross-functional environment,but still able to work as an individual contributor to track down answers to properlyformulate contentAbility to think on your feet and adapt to changing circumstances and situations Qualification Any Graduation
Posted 4 days ago
12.0 - 14.0 years
9 - 13 Lacs
Kolkata
Work from Office
Title : GN - Industry - MC - Utilities OFS ¢‚€ Consultantmanagement consultant Job Title - GN - Industry Utility Solution Architect Management Level: 7-Manager Location: Bengaluru, BDC7A Must-have skills: Ami Pro Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. Principal Duties And Responsibilities: Working closely with our clients in Utilities, Consulting professionals design, build and implement strategies that can help enhance business performance. They develop specialized expertisestrategic, industry, functional, technicalin a diverse project environment that offers multiple opportunities for career growth. The opportunities to make a difference within exciting client initiatives are limitless in this ever-changing business landscape. Here are just a few of your day-to-day responsibilities. Identifying, assessing and solvingcomplex business problemsfor area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors Overseeing the production and implementation of solutions covering multiple cloud technologies, associated Infrastructure / application architecture, development and operating models Helping to integrate large-scale systems involving on-premises technology and public cloud platforms business problems and challenges by enabling an architecture transformation, painting a picture of, and charting a journey from the current state to a to-be enterprise environment Implementing programs/interventions that prepare the organization for implementation of new business processes Managing multi-disciplinary teams to shape, sell, communicate and implement programs Developing our offerings and assets Mentoring and developing our people Experience: Business case : Experience in articulating business value and developing the business case for migrating to cloud. SAP HANA S/4 Solution Design :Able to drive the business need discussions and able to map the requirements to SAP S/4 HANA system and design the process. Good knowledge and understanding of SAP Technical architecture. Good knowledge and understanding on SAP to Cloud Migration Cloud Assessment: Cloud readiness maturity assessment, Planning and assessment of cloud solutions/platforms, Application assessment and migration planning, Cloud operating model design, Business case development, TCO and vendor evaluation Cloud Architecture: Develop hybrid cloud reference architecture, Define target state cloud architecture, Experience with private and public cloud architectures, pros/cons, and migration considerations, Microservices architecture and Hybrid cloud integration architecture Cloud Migration - Plan and manage cloud migrations, including validating application dependencies, ability to coordinate across different stakeholders, deliver cloud migration roadmaps and manage execution from a cloud project management perspective. Cloud Deployment Hybrid Cloud architecture design, integration and security, Experience in - Cloud platforms - AWS, Azure, Google Cloud Platform, , experience in Virtualization Platforms (e.g. VMWare, Hyper-V, etc.). Deployment architecture of SaaS / PaaS (Salesforce, SAP, MS, Oracle) Devops and Agile methodologies, processes and tools Experience in working with large US and UK&I clients (Preferred) Cloud architect certified (Azure, AWS etc.) Key Competencies and Skills: Strong desire to work in technology-driven business transformation The ability to develop technology solutions and value adding propositions and take these to market. Strong knowledge of technology trends across Utilities and digital and how the SAP S/4 HANA solution can be applied to address problems and opportunities. Comfort conveying both high-level and detailed information, adjusting the way ideas are presented to better address varying social styles and audiences. Leading proof of concept and/or pilot implementations and defining the plan to scale implementations across multiple technology domains Exceptional interpersonal and presentation skills - ability to convey technology and business value propositions to senior stakeholders Team oriented and collaborative working style, both with clients and those within the organization. Capacity to develop high impact thought leadership that articulates a forward thinking view of the market. Ability to develop and maintain strong internal and client relationships Demonstrated ability to develop younger talent and build a high performing team. Flexibility to accommodate client travel requirements Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 12-14Years Educational Qualification: Any Degree
Posted 4 days ago
5.0 - 10.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Workday Extend Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : Mandatory to have Workday Related certification for the Primary skill15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Expand upon the provided project role description and add more description. Show creativity in handling client issues and resolving system or application problems. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Ensure effective communication with clients- Analyze system or application issues- Implement resolutions based on product knowledge Professional & Technical Skills: - Must To Have Skills: Proficiency in Workday Extend, Mandatory to have Workday Related certification for the Primary skill- Strong understanding of system or application troubleshooting- Experience in system or application support- Knowledge of system or application design principles Additional Information:- The candidate should have a minimum of 5 years of experience in Workday Extend- This position is based at our Bengaluru office- A mandatory Workday Related certification is required Qualification Mandatory to have Workday Related certification for the Primary skill15 years full time education
Posted 4 days ago
10.0 years
25 - 30 Lacs
Hyderabad
Work from Office
When our values align, there's no limit to what we can achieve. At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do. Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference. Qualifications: Bachelor's / Master's degree in Computer Science, Engineering or a related degree. 3-5+ years working in a technical leadership/managerial role with IT Operations. Highly organized and have clear, concise communication skills. Ability to function in a Global organization with a flexible and dynamic team environment. Experience working on capturing operational metrics and reporting KPIs to upper management. Operating System Engineering Experience (Windows & Linux). Experience in Active Directory and all related services (GPO, DNS, DHCP). Experience with the complete server lifecycle (build, support/maintain, retire). Experience with OS patch management and vulnerability remediation. Key Accountabilities: Responsible for technical management, operation, and maintenance of Server OS Infrastructure. Defines, reviews, and maintains hardware/software technical standards, especially related to installation, configuration, management, and maintenance of systems. Create and maintain SOPs, WIs, and other documentation to ensure operational consistency. Conduct research on industry trends, emerging technologies, software, and systems products to justify recommendations and to support purchasing efforts. Keeps IT management abreast of any changes across multiple technologies which may impact business decisions. Mentor junior staff members to promote standardization and project initiatives / Provide orientation and training. Technical escalation point of contact for technical issues from associated IT teams and members. Ensures the stability, integrity, and efficient operation of systems that support core organizational functions. Monitors key system parameters to ensure optimum performance and maximum system uptime is being maintained for essential systems. Required to manage an on-call rotation and be an escalation point of contact.
Posted 5 days ago
3.0 - 5.0 years
7 - 12 Lacs
Pune
Work from Office
Position summary Gruve is looking for a skilled IT Systems Administrator to support and enhance our organization’s IT infrastructure with a primary focus on Microsoft technologies while also managing a diverse range of systems and platforms. This role involves overseeing server and network operations, supporting cloud and on-prem environments, and ensuring security, performance, and availability across IT assets. The ideal candidate has strong experience in Microsoft ecosystems while also being comfortable with general IT systems and network management. Key Responsibilities Microsoft Environment Management Administer Windows Server (2016/2019/2022), Active Directory , Group Policy , and DNS/DHCP services. Manage Microsoft 365 suite, including Exchange Online , Teams , SharePoint , and OneDrive . Support Azure Active Directory integration, Intune /Endpoint Manager for device policies, and cloud security controls. Create and maintain PowerShell scripts to automate administrative tasks and deployments. General Systems Administration Deploy, configure, and maintain physical and virtual servers (VMware, Hyper-V). Monitor system performance, availability, and capacity; proactively resolve bottlenecks or outages. Administer Linux servers for specific workloads or services (if applicable). Manage IT assets, inventory, and lifecycle planning. Network and Security Operations Maintain enterprise networking equipment: firewalls, switches, routers, VPNs (Cisco, Ubiquiti, or equivalent). Ensure robust network security , including patching, antivirus, endpoint protection, and SIEM integration. Implement and manage backup/recovery solutions and participate in disaster recovery planning/testing. Cloud and SaaS Support Manage hybrid environments involving Azure , AWS , or Google Cloud platforms. Support cloud-based storage, identity, and SaaS applications beyond Microsoft (e.g., Zoom, Slack, Atlassian). End-User and Tier 2/3 Support Provide escalated support for desktops, software, network connectivity, and account access. Collaborate with helpdesk and engineering teams to address recurring issues and implement root cause fixes. Documentation and Process Improvement Maintain up-to-date system/network documentation, runbooks, and change logs. Identify opportunities for automation, optimization, or standardization across the IT environment. Basic Qualifications Bachelor’s degree in computer science, Information Technology, or related field. 3–5+ years of experience in IT systems/network administration with significant Microsoft exposure. Windows Server, Active Directory, Azure AD, Microsoft 365 Cloud platforms like Azure, AWS, or GCP Endpoint management tools like Intune, or Jamf (for Mac) Preferred Qualifications VMware or Hyper-V Linux systems Cisco CCNA (LAN/WAN/VPN management) Work Environment Must be comfortable supporting global teams and working in PST or overlapping time zones when required.
Posted 5 days ago
1.0 - 3.0 years
2 - 3 Lacs
Mumbai
Work from Office
SVN System Technologies is looking for VIP Support Engineer to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and resolving technical issues via phone, email, or chatConducting diagnostic tests to identify the root cause of customer issuesProviding technical guidance to customers and walking them through solutions to resolve their problemsCollaborating with development teams to escalate and resolve complex technical issuesMaintaining accurate records of customer interactions and issue resolutions in a CRM systemParticipating in the development and delivery of customer training and support materialsCommunicating with customers and internal stakeholders to provide status updates on issue resolution Strong technical background and understanding of hardware and software systemsExcellent communication and interpersonal skillsExperience with CRM and ticketing systems
Posted 5 days ago
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