9 Windows Desktop Jobs

As a Client Support Specialist at ICE Mortgage Technology, your role is crucial in providing support to the customer base using the company's products, services, and platform technologies. Your primary responsibility is to ensure timely and effective resolution of customer inquiries, concerns, and issues related to ICE Mortgage Technology products and services. To excel in this role, you must possess strong communication skills, problem-solving abilities, and a proactive approach to customer satisfaction. **Key Responsibilities:** - Act as the initial point of contact for clients reporting incidents and problems. - Utilize technical expertise to assist clients in using ICE Mortgage Technolog...

The Client Support Specialist acts as a support resource to the customer base utilizing ICE Mortgage Technology products, services, platform technologies, and workflows. You will deliver complete resolutions in a timely manner to address customer questions, concerns, and errors encountered in their use of ICE Mortgage Technology products and services. This role requires strong communication skills, problem-solving abilities, and a proactive approach to ensure client satisfaction. As a Client Support Specialist, your responsibilities include being the first point of contact for clients reporting incidents and issues. You will leverage technical expertise to assist clients in the use of ICE Mo...

You should have 2-3 years of experience in a computer-related support or IT operational environment. A recognized third-level qualification in a computer-related discipline is required. Possess one or more recognized industry certifications in PC, Network, and Server support such as CompTIA A+, Server +, Network +, MCP in Windows 7/8/10. Good written and communication skills in English are essential. Experience with documentation and improving SOPs and other process documents is necessary. Customer focus and excellent timekeeping are key requirements for this role. You should have good interpersonal skills, with a focus on listening and questioning abilities. Strong problem-solving skills an...

Role & responsibilities : The Platform Engineer, Specialist role is responsible for ensuring stable, secure, and high-performing platform solutions by troubleshooting technical issues, managing escalations and optimizing system operations across Windows and macOS. This role collaborates with cross-functional teams to enhance reliability, security and scalability while contributing to automation, documentation and continuous improvements. Additionally, the Specialist supports infrastructure monitoring, performance optimization and the adoption of new technologies to improve overall system efficiency. Role & responsibilities Preferred candidate profile : Design, implement and maintain platform...

You will leverage your technical expertise to assist clients in utilizing their ICE Mortgage Technology software solutions effectively. You will be responsible for resolving problems independently and in a timely manner for 85% of the cases assigned to you. It is essential to maintain service level attainment to departmental standards and strive for first-call resolution while also ensuring appropriate technical escalation rates. You must be able to identify and respond to systemic customer-impacting issues and actively participate in the product defect/enhancement closed loop process. Following company and departmental guidelines and policies for customer interaction is crucial. You will pl...

As a Desktop Support Consultant at Tower Research Capital, you will be responsible for identifying, prioritizing, resolving, and triaging incidents and requests related to desktop support. Your role will involve working on tickets, installing, troubleshooting, and supporting Windows desktops, Linux desktops, and MacOS laptops. Additionally, you will be supporting, installing, and troubleshooting meeting room AV hardware, with knowledge of Logitech AV hardware being a plus. Your responsibilities will also include creating new user accounts and groups, repairing and upgrading hardware such as desktops, laptops, printers, and scanners, installing, configuring, and supporting phones, supporting ...

Position : Support Engineer(IT) Exp : 4-5yrs Salary: 32K to 40K Location: Koramangala, Bangalore Shift: Willing to work in Rotational shift Interview Mode: F2F only Working Days : 5 days Education : Any Graduate Immediate Joiner only

Role & responsibilities Perform troubleshooting and resolution of advanced technical problems handed off from lower-level support teams. Provide innovative technical solutions to unique and challenging problems within a large enterprise. Implement advanced technical solutions as designed and handed off from engineering teams. After-hours work may be required when implementing technical solutions for the enterprise. Intermediate to advanced knowledge of one or more of the following: Windows desktop operating systems Microsoft Configuration Manger (SCCM) and/or Microsoft Intune Industry standard imaging practices, leveraging DISM, MDT or similar Active Directory and Group Policy design and imp...

1. Strong troubleshooting skills on Windows platform & Network administration. 2. Strong knowledge of Routers & Switches (Cisco & HP, Aruba) 3. Experience on windows servers 2012, 2016, 2019 & 2022 4. Knowledge in managing Hyper-V and VMware Hosts. 5. Analyzing system logs and identifying potential issues with computer systems. 6. Experience/knowledge on Firewalls (Sophos) Firewall Rules\Policies, ACL, NAT, VPN setup, routing protocols, VLAN, VPN & Network Security etc. 7. Handling of EPABX, UPS. 8. Other common computer hardware troubleshooting skills. 9. Strong Experience in Anti-virus server & Network security. 10. Experience in Patch management (WSUS). 11. Should be able to maintain and ...