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1.0 - 3.0 years
2 - 2 Lacs
Bengaluru, Karnataka, India
On-site
Job Title: Deskside Support Engineer Experience: Minimum 1 Year Location: Bengaluru Job Summary: We are looking for a proactive and skilled Deskside Support Engineer to join our IT team in Bangalore. The ideal candidate will have at least one year of hands-on experience in managing and supporting IT infrastructure, including Windows and macOS environments, basic network troubleshooting, and end-user support. Key Responsibilities: Install, configure, and maintain Windows and macOS operating systems. Troubleshoot hardware issues related to desktops, laptops, printers, and other peripherals. Install, update, and patch software applications and security tools. Provide day-to-day support for Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Support system provisioning via Microsoft Intune and Windows Autopilot (basic knowledge required). Manage user accounts, groups, and permissions using Active Directory. Assist with system upgrades, data migrations, and routine backups. Troubleshoot basic network issues (LAN, WAN, Wi-Fi) and VPN connectivity problems. Perform basic configuration and support of network devices such as routers, switches, and firewalls. Assist in IP address configuration and network printer setup. Monitor and maintain network performance at the location. Respond to IT support tickets, ensuring timely and effective resolution. Document technical issues, solutions, and IT processes accurately. Ensure compliance with IT security policies and industry best practices. Manage IT assets and maintain inventory for your designated location. Preferred Skills: Strong troubleshooting and problem-solving abilities. Basic understanding of Firewalls and Layer 2 Switches. Familiarity with ITSM tools for ticket management. Ability to work independently and prioritize tasks. Show more Show less
Posted 3 days ago
0.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Summary: Client is looking for Microsoft Intune & Endpoint Management Specialist and this is hybrid position in Bangalore/Coimbatore / Pune/ Hyderabad Experience: Must have Intune EPM hands on experience and its migration from other tools such as CyberArk and other similar tools. Must have experience on Intune Advance analytics and its implementation. Must have Realtime Experience in Windows Autopilot Enterprise Level Roadmap & Enforcements Must have Realtime Experience in Application Migrations & Enablement to Production Stakes Must Have knowledge on all the security Baselines Device & Applications Control ID & Vulnerability management Knowledge on Intune suite tool is mandatory. Experience in deploying, administering, and supporting Intune. Suggest the benefits of using Intune suite and compare it with other technologies Contribute to preparing LLD & HLD documents. Review of the Current SCCM Setup and Configuration and services. Review and Validate the Azure HD/Hybrid requirements. Good understanding of Cloud services & Tenant management. Good knowledge of analyzing & implementing GPO/Device Configuration policies using Intune. Familiar with various Use Cases for Autopilot and applicability in various scenarios. Experience in Autopilot designing, setup, managing and troubleshooting Microsoft Windows Desktop OS deployment with Azure/Microsoft 365. Configure Autopilot settings in Intune (Creating Device profile, applying profile to on-boarded devices, Policies etc.) Windows 10/11 OS deployment and update distribution using Mobile Device Management. Expertise in Windows 10 Deployment Rings and application management to ensure software updates are implemented across estate. Creation of provision profiles, configurations and security profiles and deployment to managed client devices. Enable activities in to define roles for MDM and SCCM (e.g., Software distribution, Policy Management). Define Strategy & Migration approach for Co-Management. Finalize Co-Management approach for User Profiles (e.g., Critical User, Office User, Mobile User) Enable Co Management as per the approved design. Experience in various App Pkg functionalities, administration, App Life cycle management( New/Upgrade/retire). Familiar with basics firewall/network/ports management Show more Show less
Posted 4 days ago
0.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Summary We are looking for Intue & endpoint Management consultant who can support in Hybrid mode in Bangalore/Coimbatore / Pune/Hyd - ( 3days onsite) Qualifications Must have Intune EPM hands on experience and its migration from other tools such as CyberArk and other similar tools. Must have experience on Intune Advance analytics and its implementation. Must have Realtime Experience in Windows Autopilot Enterprise Level Roadmap & Enforcements Must have Realtime Experience in Application Migrations & Enablement to Production Stakes Must Have knowledge on all the security Baselines Device & Applications Control ID & Vulnerability management Knowledge on Intune suite tool is mandatory. Experience in deploying, administering, and supporting Intune. Suggest the benefits of using Intune suite and compare it with other technologies Contribute to preparing LLD & HLD documents. Review the Current SCCM Setup and Configuration and services. Review and Validate the Azure HD/Hybrid requirements. Good understanding of Cloud services & Tenant management. Good knowledge of analyzing & implementing GPO/Device Configuration policies using Intune. Familiar with various Use Cases for Autopilot and applicability in various scenarios. Experience in Autopilot designing, setup, managing and troubleshooting Microsoft Windows Desktop OS deployment with Azure/Microsoft 365. Configure Autopilot settings in Intune (Creating Device profile, applying profile to on-boarded devices, Policies etc.) Windows 10/11 OS deployment and update distribution using Mobile Device Management. Expertise in Windows 10 Deployment Rings and application management to ensure software updates are implemented across estate. Creation of provision profiles, configurations and security profiles and deployment to managed client devices. Enable activities in to define roles for MDM and SCCM (e.g., Software distribution, Policy Management). Define Strategy & Migration approach for Co-Management. Finalize Co-Management approach for User Profiles (e.g., Critical User, Office User, Mobile User) Enable Co Management as per the approved design. Experience in various App Pkg functionalities, administration, App Life cycle management( New/Upgrade/retire). Familiar with basics firewall/network/ports management Show more Show less
Posted 4 days ago
5.0 - 10.0 years
0 Lacs
karnataka
On-site
As a Mobile Device Management (MDM) Specialist with 10 years of experience in Microsoft Intune, you will be responsible for providing advanced troubleshooting, policy design, and strategic implementation of mobile and endpoint management solutions across the enterprise. Your role will involve managing device enrollment, compliance policies, conditional access, and application deployment for Windows, iOS, Android, and macOS devices. Your key responsibilities will include: - Providing L3 support for Microsoft Intune and related MDM technologies - Designing, implementing, and maintaining Intune policies - Troubleshooting complex issues related to device configuration, app deployment, and user access - Collaborating with security and infrastructure teams to ensure secure device management - Monitoring and optimizing Intune performance, reporting, and analytics - Leading Intune migration projects and contributing to enterprise mobility strategy - Documenting technical procedures, configurations, and best practices - Mentoring L1 and L2 support teams and providing knowledge transfer In addition to your expertise in Microsoft Intune, you should have experience with Microsoft Endpoint Manager SCCM integration, co-management, and familiarity with Apple Business Manager, Android Enterprise, and Windows Autopilot. Excellent problem-solving, communication, and documentation skills are essential for this role. Relevant certifications such as Microsoft Certified Endpoint Administrator Associate would be a plus. Preferred skills include experience with Symantec Endpoint Protection, JAMF, Microsoft Security Essentials, iOS development platform, and other leading MDM products. Your in-depth knowledge and hands-on experience in MDM, EMM, and Intune will be critical in ensuring the effective management of mobile devices and endpoints within the organization.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
You will be an IT Analyst responsible for maintaining the productivity of computer users and enhancing employee satisfaction by addressing any procedural or operational difficulties related to IT applications, Infrastructure, endpoints, or services. Your key duties will include serving as the initial point of contact for employees requiring technical assistance, delivering exceptional customer service in all employee interactions, and working with various Microsoft technologies such as Azure, M365, Dynamics, Power Platform, and Power BI. Your responsibilities will encompass operational excellence, including diagnosing and resolving employee workstation problems, following best practices in resolving helpdesk tickets, performing preventative maintenance, and escalating issues when necessary. You will also focus on providing top-notch customer service by offering clear and constant updated support to internal customers with empathy and urgency. To qualify for this role, you should hold a Bachelor's degree or have a minimum of 5 years of IT experience, along with specific experience in Azure, applications, and desktop support. Proficiency in Office 365 support, strong communication skills, a customer service-oriented mindset, and the ability to ask targeted questions to identify problem root causes are essential. Being a self-starter, highly motivated team player, and having an understanding of how environmental changes can impact business operations are also crucial. Preferred qualifications include certifications such as Microsoft AZ-104, Power Platform Fundamentals, CompTIA A+, Network+, and Security+. The working environment may involve working both indoors and outdoors, operating office machinery, and collaborating closely with colleagues. Physical requirements may include activities such as walking, standing, sitting, lifting, and perceiving depth. In conclusion, this job description outlines the general duties, accountabilities, and physical requirements associated with the position of an IT Analyst. It is important to note that the responsibilities and requirements are subject to modifications to accommodate individuals with disabilities. This description does not limit the tasks expected of an employee, and additional job-related instructions may be provided by supervisors. Success in this role will require possessing the knowledge, skills, and abilities to perform duties proficiently.,
Posted 2 weeks ago
3.0 - 7.0 years
6 - 12 Lacs
Delhi, India
On-site
Insight Direct India is seeking a skilled and proactive Cloud Engineer with expertise in Microsoft 365, Entra ID, and End-User Support . In this pivotal role as an Intune Modern Workplace Engineer, you'll drive the adoption and management of modern workplace technologies for our clients. Your expertise in Microsoft Intune and related tools will ensure seamless device management, robust security, and enhanced productivity. You'll collaborate with cross-functional stakeholders to design, implement, and maintain innovative solutions that meet the evolving needs of the modern workplace. Desired Candidate Profile Experience: 3+ years of relevant experience. Client Engagement: You'll engage with clients to understand their business objectives and technical requirements. Microsoft 365 & Entra ID Expertise: Skilled with Microsoft 365, Entra ID, Entra Connect, Azure AD DS , and related technologies. Experience designing and implementing IDAM (Identity and Access Management) policies to ensure secure and efficient user access management. Proficiency in Entra ID , including advanced configurations for conditional access, identity protection, and single sign-on (SSO) . Strong knowledge of Microsoft 365 services , including Teams, OneDrive, SharePoint , and their integration with other Microsoft and third-party tools. Intune & Endpoint Management: Proven experience with Microsoft Intune and Endpoint Manager , including device lifecycle management and application deployment. Experience with Windows Autopilot for provisioning and managing Windows devices in a zero-touch deployment model. Expertise in co-management strategies integrating Intune with Configuration Manager (SCCM). Security & Compliance: Hands-on experience with Microsoft Defender for Endpoint for security threat detection and remediation. Knowledge of monitoring and reporting tools within Intune and Endpoint Manager to track device compliance and health. Experience implementing mobile application management (MAM) policies for BYOD environments. Cross-Platform Management: Familiarity with managing macOS and Linux devices in enterprise environments using Intune or equivalent tools. Device Enrollment: Experience with Apple Device Enrollment (ADE), Apple Business Manager (ABM), Android Enterprise, and Android Enrollment . Scripting & Automation: Experience with scripting languages, especially PowerShell , to automate repetitive tasks, generate reports, and manage large-scale deployments. Networking: Implementation and management of Public and internal DNS server. Optimization & Best Practices: Monitor and optimize cloud performance, cost, and security; stay up-to-date with the latest cloud services, features, and best practices. Problem-Solving: Excellent problem-solving skills and attention to detail. ITSM Tools: Knowledge and experience working with ServiceNow and the ITIL Service Management Framework . Qualifications Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Experience: Minimum of 5-8 years of experience in cloud engineering and consulting, with a strong focus on Microsoft 365, Microsoft Entra, Intune, and Defender. Technical Expertise: Demonstrated expertise in designing and implementing Intune environments. Problem-Solving: Exceptional problem-solving skills and strategic thinking abilities. Communication: Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts to diverse audiences. Certifications: Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Enterprise Administrator Expert, or Azure Solutions Architect Expert are highly desirable. Behavioral Skills Communication: Email Communication, Presentation, Public Speaking. Strategic & Analytical: Strategic Thinking, Transactions Processing, Planning, Analytical Thinking, Scientific Temperament. Interpersonal: Interpersonal Skills, Nurturing Relationships, Customer Service Orientation, Business Appreciation.
Posted 2 weeks ago
10.0 - 12.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Description: We are seeking an experienced and highly skilled Mobile Device Management MDM Specialist with 10 years of deep expertise in Microsoft Intune to join our IT Infrastructure team This role involves advanced troubleshooting policy design and strategic implementation of mobile and endpoint management solutions across the enterprise Key Responsibilities: A day in the life of an Infoscion Provide L3 support for Microsoft Intune and related MDM technologies Design implement and maintain Intune policies for Windows iOS Android and macOS devices Manage device enrollment compliance policies conditional access and application deployment Troubleshoot complex issues related to device configuration app deployment and user access Collaborate with security and infrastructure teams to ensure secure and compliant device management Monitor and optimize Intune performance reporting and analytics Lead Intune migration projects and contribute to enterprise mobility strategy Document technical procedures configurations and best practices Mentor L1 L2 support teams and provide knowledge transfer Technical Requirements: 10 years of experience in IT with at least 5 years in MDM EMM using Microsoft Intune Having knowledge on JAMF and other leading MDM products will be considered as added advantage Experience with Microsoft Endpoint Manager SCCM integration and co management Familiarity with Apple Business Manager Android Enterprise and Windows Autopilot Excellent problem solving communication and documentation skills Relevant certifications e g Microsoft Certified Endpoint Administrator Associate are a plus Preferred Skills: Technology->EUC-Security->Symantec End Point Protection,Technology->MDM->MDM- ALL,Technology->Microsoft Technologies->Microsoft Security Essentials,Technology->Mobile development platform->iOS,Technology->Mobile Device Management->Intune->Intune,Technology->Mobile Device Management->Mobile Device Management - ALL
Posted 1 month ago
6.0 - 9.0 years
18 - 20 Lacs
Bengaluru
Hybrid
Hi all, We are hiring for the role Intune L3 Admin - SIE Experience: 6+ Years Location: Bnagalore Notice Period: Immediate - 15 Days Skills: Mandatory Skills: Intune, Jamf Pro, Ivanti Job Description: Intune L3 Administrator (with Ivanti & JAMF Pro Experience) 6+ years of experience in endpoint management, specializing in Intune (Microsoft Endpoint Manager) . Hands-on experience with Windows Autopilot, compliance policies, and MDM configurations . Strong expertise in Jamf Pro for macOS device management and Intune integration . Experience with Ivanti Endpoint Manager (EPM) for Windows endpoint security and patch management . This position requires working night shifts to ensure smooth operations and support business continuity during off-hours. This is a fully remote working. Scripting skills (PowerShell, Bash, or Python) for automation and troubleshooting. Roles & Responsibilities: 1. Microsoft Intune (Endpoint Management) 2. Mac Management (Jamf Pro & Intune Integration) 3. Ivanti Endpoint Manager (EPM) Administration 4 . Documentation & Process Improvement If you are interested drop your resume at mojesh.p@acesoftlabs.com Call: 9701971793
Posted 1 month ago
5.0 - 9.0 years
11 - 19 Lacs
Remote, , India
Remote
Company: Infodriven India Exp:5+yrs Mode: 6mtns contract Work Location: Remote Work Time: Malaysia/US Shift: Yes Experience: Minimum 5years experience in deploying and configuring modern workplace technologies, with a focus on hardware, software, end user device provisioning, user profile management, policy baseline and implementation, and networking. Technical Skills: Strong knowledge of technology deployment processes, hardware installation, software configuration, and network setup. Familiarity with modern workplace solutions (e.g., Microsoft 365, collaboration tools, Intune, Windows Autopilot) is a plus. Deployment Plan Management: Experience in project deployment planning and management, with the ability to manage multiple tasks and deadlines effectively. Customer Service: Demonstrated ability to provide high-quality support and training to end-users. Certifications: Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are advantageous.
Posted 1 month ago
4 - 8 years
12 - 14 Lacs
Bengaluru
Work from Office
Modern Workplace & Device Management: Manage Microsoft Intune for endpoint management, compliance policies, and security. Proficient in automating device deployment through Intune Windows Autopilot for streamlined provisioning and onboarding. Ensure smooth operating system deployment (OSD) via Microsoft Endpoint Configuration Manager (MECM/SCCM) or Intune. End-User Support & Optimization: Provide technical support and guidance to end-users, resolving complex EUC issues related to Windows, macOS, and mobile devices. Migrate group policies (GPOs) for effective device management. Monitor and optimise desktop performance, security, and compliance standards. Security & Compliance: Ensure compliance with corporate security policies, regulatory standards, and best practices. Manage and enhance endpoint security by deploying Defender for Endpoint, BitLocker encryption, and threat protection tools. Conduct regular patch management and vulnerability assessments. Collaboration & Cloud Integration: Work closely with cross-functional teams to enhance collaboration tools like Microsoft 365, Teams, and SharePoint. Implement cloud-based application management and remote working solutions. Manage OneDrive and cloud storage policies for secure file access and sharing. Automation & Process Improvement: Develop PowerShell scripts and automation workflows to streamline IT operations. Enhance self-service IT solutions for better end-user experience. Continuously evaluate and implement new EUC technologies to enhance productivity and security.
Posted 2 months ago
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