IT Support Assistant To President Sand Martin Consultants

0.0 - 2.0 years

2 - 4 Lacs

noida

Work from Office

Job Title: IT Support Assistant to President Location: Noida Company: SandMartin Consultants Pvt. Ltd. Qualification: 12th Pass or Graduate (Both acceptable) About the Role We are looking for a reliable and tech-comfortable IT Support Assistant who can provide day-to-day technical assistance to the President. The role requires someone who is hands-on with devices like Windows laptops, iPhones, iPads, Android phones (Samsung), and basic office software. This is a practical, on-ground support role focused on smooth daily operations. Key Responsibilities • Set up the Presidents laptop, phone, and devices every morning (Windows, macOS, iOS, Android). • Ensure software updates, patches, and routi...

Posted 6 days ago

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End User Support Specialist Neurones IT India

8.0 - 10.0 years

0 Lacs

bengaluru, karnataka, india

Remote

The End User Support Specialist (L2) acts as the primary escalation point for the L1 support team and resolves advanced technical incidents related to user access rights, business applications, network connectivity, and end-user devices . This role ensures high-quality service delivery by owning escalated tickets, performing in-depth troubleshooting, and ensuring timely resolution in line with SLAs. Key Responsibilities Act as a L2 escalation contact for all technical incidents unresolved by L1 (access, application, network, and device-related). Troubleshoot and resolve Active Directory/user account access issues, application errors, VPN/Wi-Fi/Network issues, and desktop/laptop hardware or O...

Posted 4 weeks ago

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IT Support Engineer - Ticketing System Arting Digital

5.0 - 7.0 years

0 Lacs

navi mumbai, maharashtra, india

Remote

Posting title : IT Support Engineer Experience : 5+ Years Location : Mumbai Work mode : On-site Primary skills : IT support, IT operations, troubleshooting, Client Management, Network Security Qualification : Any Technical Degree Roles & Responsibilities Serve as the first point of contact for IT escalations via phone, email, and chat. Provide remote troubleshooting for user, software, and network issues. Manage tickets with accurate documentation and escalate complex issues to L3 teams. Collaborate with local vendors and the India IT team for problem resolution and system upgrades. Perform root cause analysis for recurring issues and implement preventive measures. Support deployments, upgra...

Posted 1 month ago

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