We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Roles & Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements and skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software, like IDS is a plus Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills Degree in hotel management is a plus Benefits Food Accommodation Call the employer @8098103388 Location: Ooty,Tamilnadu The candidate should be from either Ooty or willing to relocate to Ooty. Hurry an opportunity work in luxury 4 star Resort. All The best!!! Job Types: Full-time, Permanent Benefits: Food provided Ability to commute/relocate: Ooty, Tamil Nadu: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Experience: Front desk: 1 year (Preferred) Language: English (Required) Tamil (Required) Hindi (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹16,000.00 per month Benefits: Food provided Work Location: In person
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Roles & Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements and skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software, like IDS is a plus Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills Degree in hotel management is a plus Benefits Food Accommodation Call the employer @8098103388 Location: Ooty,Tamilnadu The candidate should be from either Ooty or willing to relocate to Ooty. Hurry an opportunity work in luxury 4 star Resort. All The best!!! Job Types: Full-time, Permanent Benefits: Food provided Ability to commute/relocate: Ooty, Tamil Nadu: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Experience: Front desk: 1 year (Preferred) Language: English (Required) Tamil (Required) Hindi (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹16,000.00 per month Benefits: Food provided Work Location: In person
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Roles & Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements and skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software, like IDS is a plus Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills Degree in hotel management is a plus Benefits Food Accommodation Call the employer @8098103388 Location: Ooty,Tamilnadu The candidate should be from either Ooty or willing to relocate to Ooty. Hurry an opportunity work in luxury 4 star Resort. All The best!!! Job Types: Full-time, Permanent Benefits: Food provided Ability to commute/relocate: Ooty, Tamil Nadu: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Experience: Front desk: 1 year (Preferred) Language: English (Required) Tamil (Required) Hindi (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹16,000.00 per month Benefits: Food provided Work Location: In person
We are looking for an experienced store keeper for our 4 star resort in Ooty. Hotel Storekeeper Duties and Responsibilities: Receive and forward all goods and deliveries in and out of the hotel to the correct point of contact/storage area. Able to follow standards for issuing and receiving stock within the store’s area of operation. Monitor and take inventory regularly to compile orders based on par levels or needs. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Monitor PAR levels for all food items to ensure proper levels. Responsible for storage of both food & beverage and operational stock. Responsible for the day-to-day check on the storage facilities for upkeep and hygiene. Responsible for verifying all goods arrived as per the agreed purchase, delivery note, and agreed quantity had been received. Refuse acceptance of damaged, unacceptable, or incorrect items. Ensure cleanliness of all areas, keeping storage areas clean & tidy and in strict compliance with hygiene regulations. Ensure all store requisitions are signed by concerned Department Heads (HODs) and approved by FC/GM depending upon the hotel’s operations procedure. Ensure the quantity requested and the quantity issued always match. Ensure the store requisition form is signed by the person collecting the goods and entered into the Inventory/Materials Management System. Post all invoices using the MMS – Material Management System. Conduct inventory audits to determine inventory levels and needs. Conduct physical stock audits regularly as advised by the Financial Controller (FC) and the physical count is to be tallied with the inventory count from the MMS – Material Management System. Any differences between the manual count and MMS software have to be investigated and the information to be given to the Finance Department. Assist the Accounts Payable Clerk / Payable assistant in finding out any cost discrepancies. Complete requisition forms for inventory and supplies. Extend all requisitions daily and update the inventory management software/system. Work closely with Purchasing to order and receive items and equipment. Troubleshoot any vendor delivery issues and oversee/follow up on the return process. Follow up on documentation of after-hours issues ensuring it is by established internal controls and procedures. Adhere to all Health and Safety procedures particularly relating to food and beverage items. Ensure uniform and personal appearance are clean and professional. Speak with others using clear and professional language. Keep accurate recordings of all incoming and outgoing goods. Notify the store manager/supervisor of any low stock levels. Identify and report any slow-moving items to avoid over-purchasing. Verify and track received inventory and complete inventory reports and logs. Perform any other duties as assigned by the management or supervisors. Benefits Food Accommodation Work Location : Ooty Type of Employment : In person Candidate from Ooty is preferred, if not the candidate must be ready to relocate Ooty. Call the employer : 8098103388 All The Best! Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Ability to commute/relocate: Ooty, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Experience: Store management: 1 year (Required) Language: Tamil (Required) Location: Ooty, Tamil Nadu (Preferred) Work Location: In person
We are looking for an experienced store keeper for our 4 star resort in Ooty. Hotel Storekeeper Duties and Responsibilities: Receive and forward all goods and deliveries in and out of the hotel to the correct point of contact/storage area. Able to follow standards for issuing and receiving stock within the store’s area of operation. Monitor and take inventory regularly to compile orders based on par levels or needs. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Monitor PAR levels for all food items to ensure proper levels. Responsible for storage of both food & beverage and operational stock. Responsible for the day-to-day check on the storage facilities for upkeep and hygiene. Responsible for verifying all goods arrived as per the agreed purchase, delivery note, and agreed quantity had been received. Refuse acceptance of damaged, unacceptable, or incorrect items. Ensure cleanliness of all areas, keeping storage areas clean & tidy and in strict compliance with hygiene regulations. Ensure all store requisitions are signed by concerned Department Heads (HODs) and approved by FC/GM depending upon the hotel’s operations procedure. Ensure the quantity requested and the quantity issued always match. Ensure the store requisition form is signed by the person collecting the goods and entered into the Inventory/Materials Management System. Post all invoices using the MMS – Material Management System. Conduct inventory audits to determine inventory levels and needs. Conduct physical stock audits regularly as advised by the Financial Controller (FC) and the physical count is to be tallied with the inventory count from the MMS – Material Management System. Any differences between the manual count and MMS software have to be investigated and the information to be given to the Finance Department. Assist the Accounts Payable Clerk / Payable assistant in finding out any cost discrepancies. Complete requisition forms for inventory and supplies. Extend all requisitions daily and update the inventory management software/system. Work closely with Purchasing to order and receive items and equipment. Troubleshoot any vendor delivery issues and oversee/follow up on the return process. Follow up on documentation of after-hours issues ensuring it is by established internal controls and procedures. Adhere to all Health and Safety procedures particularly relating to food and beverage items. Ensure uniform and personal appearance are clean and professional. Speak with others using clear and professional language. Keep accurate recordings of all incoming and outgoing goods. Notify the store manager/supervisor of any low stock levels. Identify and report any slow-moving items to avoid over-purchasing. Verify and track received inventory and complete inventory reports and logs. Perform any other duties as assigned by the management or supervisors. Benefits Food Accommodation Work Location : Ooty Type of Employment : In person Candidate from Ooty is preferred, if not the candidate must be ready to relocate Ooty. Call the employer : 8098103388 All The Best! Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Ability to commute/relocate: Ooty, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Experience: Store management: 1 year (Required) Language: Tamil (Required) Location: Ooty, Tamil Nadu (Preferred) Work Location: In person
We are looking for an experienced store keeper for our 4 star resort in Ooty. Hotel Storekeeper Duties and Responsibilities: Receive and forward all goods and deliveries in and out of the hotel to the correct point of contact/storage area. Able to follow standards for issuing and receiving stock within the store’s area of operation. Monitor and take inventory regularly to compile orders based on par levels or needs. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Monitor PAR levels for all food items to ensure proper levels. Responsible for storage of both food & beverage and operational stock. Responsible for the day-to-day check on the storage facilities for upkeep and hygiene. Responsible for verifying all goods arrived as per the agreed purchase, delivery note, and agreed quantity had been received. Refuse acceptance of damaged, unacceptable, or incorrect items. Ensure cleanliness of all areas, keeping storage areas clean & tidy and in strict compliance with hygiene regulations. Ensure all store requisitions are signed by concerned Department Heads (HODs) and approved by FC/GM depending upon the hotel’s operations procedure. Ensure the quantity requested and the quantity issued always match. Ensure the store requisition form is signed by the person collecting the goods and entered into the Inventory/Materials Management System. Post all invoices using the MMS – Material Management System. Conduct inventory audits to determine inventory levels and needs. Conduct physical stock audits regularly as advised by the Financial Controller (FC) and the physical count is to be tallied with the inventory count from the MMS – Material Management System. Any differences between the manual count and MMS software have to be investigated and the information to be given to the Finance Department. Assist the Accounts Payable Clerk / Payable assistant in finding out any cost discrepancies. Complete requisition forms for inventory and supplies. Extend all requisitions daily and update the inventory management software/system. Work closely with Purchasing to order and receive items and equipment. Troubleshoot any vendor delivery issues and oversee/follow up on the return process. Follow up on documentation of after-hours issues ensuring it is by established internal controls and procedures. Adhere to all Health and Safety procedures particularly relating to food and beverage items. Ensure uniform and personal appearance are clean and professional. Speak with others using clear and professional language. Keep accurate recordings of all incoming and outgoing goods. Notify the store manager/supervisor of any low stock levels. Identify and report any slow-moving items to avoid over-purchasing. Verify and track received inventory and complete inventory reports and logs. Perform any other duties as assigned by the management or supervisors. Benefits Food Accommodation Work Location : Ooty Type of Employment : In person Candidate from Ooty is preferred, if not the candidate must be ready to relocate Ooty. Call the employer : 8098103388 All The Best! Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Ability to commute/relocate: Ooty, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Experience: Store management: 1 year (Required) Language: Tamil (Required) Location: Ooty, Tamil Nadu (Preferred) Work Location: In person
We are looking for a passionate Asst Front Office manager for our 4 Star resort in ooty with IDS PMS Knowledge. Roles and Responsibilities. Trains, cross–trains, and retrains all front office personnel. Participates in the selection of front office personnel. Schedules the front office staff. Supervises workload during shifts. Evaluate the job performance of each front office employee. Maintains working relationships and communicates with all departments. Maintains master key control. Verifies that accurate room status information is maintained and properly communicated. Resolves guest problems quickly, efficiently, and courteously. Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel. Reviews and completes credit limit report. Works within the allocated budget for the front office. Receives information from the previous shift manager and passes on pertinent details to the incoming manager. Checks cashiers in and out and verifies banks and deposits at the end of each shift. Enforces all cash handling, check-cashing, and credit policies. Conducts regularly scheduled meetings of front office personnel. Wears the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times. Upholds the hotel’s commitment to hospitality. Prepare performance reports related to the front office. Maximize room revenue and occupancy by reviewing status daily. Analyse rate variance, monitor credit reports and maintain close observation of daily house count. Monitor the selling status of the house daily. Ie flash report, allowance etc. Monitor high-balance guests and take appropriate action. Ensure implementation of all hotel policies and house rules. Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes. Prepare revenue and occupancy forecasting. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees. Monitor all V.I.P.’s special guests and requests. Maintain the required pars level of all front office and stationery supplies. Review daily front office work and activity reports generated by Night Audit. Review Front office log book and Guest feedback forms on a daily basis. Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Perform other duties as requested by management. Call Employer : 9025126367 Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Food provided Ability to commute/relocate: Ooty, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Hotel Front Desk Operations: 2 years (Required) IDS PMS Software: 1 year (Required) Language: English (Required) Tamil (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 9025126367
We are looking for a Hotel Front Desk Senior Executive to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Executive responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Roles & Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements and skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software, IDS. Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills Degree in hotel management is a plus Benefits Food Accommodation Experience: Hotel Front desk: 1 year (Required) Language: English (Required) Tamil (Preferred) Hindi (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person Location: Ooty,Tamilnadu The candidate should be from either Ooty or willing to relocate to Ooty. Call the employer @8098103388 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Ability to commute/relocate: Ooty, Tamil Nadu: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Experience: Hotel Front Desk : 1 year (Required) IDS PMS: 1 year (Required) Language: English (Required) Tamil (Preferred) Hindi (Preferred) Location: Ooty, Tamil Nadu (Preferred) Work Location: In person
We are looking for a young and dynamic, passionate Sales Manager who loves taking up targets as Challenge and Start delivering for our 4 Star Resort in Ooty. In Brief the Asst Sales Manager will be responsible for developing and implementing sales strategies, identifying and pursuing new business opportunities, and maintaining strong relationships with existing clients. Manager Duties and Responsibilities: Responsible for Corporate and Travel Agent Room Sales for the hotel. A clear understanding of the hotel’s business strategies then set goals and determine action plans to meet those goals. Update action plans and financial objectives quarterly. Identify new markets and business opportunities and increase sales. Represent Hotels in various events and exhibitions. Implements all sales action plans related to my market areas as outlined in the marketing plan. Conducts daily sales calls and arranges site inspection trips to hotels by corporate clients. Able to provide Quick and timely responses, immediate communication to the properties, and develop professional long-term business relationships. Provide the highest quality of service to the customer at all times. Participates in sales calls with members of the sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g. CVGR, generating proposal, Corporate Rate Application letter, writing contract, customer correspondence). Able to support hotel service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Work closely with the Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels. Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals. Accompany sales team on sales calls to potential clients to assist in the development of the account and to assess the effectiveness and sales skills of the salesperson. Assess additional training needs based on data gathered and interaction with the sales team from property visits. Attending all department and hotel meetings as necessary. Targeting key accounts potential for the company. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develop relationships within the community to strengthen and expand the customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Acquiring and developing new business accounts and preparing sales proposals for clients. Closely following up on all business leads within a 24-hour response time line to clients Base Work Location : Ooty Two wheeler Mandatory Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Ability to commute/relocate: Ooty, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Sales & Marketing: 2 years (Required) Language: English (Required) Tamil (Preferred) Hindi (Preferred) License/Certification: 2 Wheeler Licence (Required) Willingness to travel: 50% (Required) Work Location: In person
We are looking for a passionate Asst Front Office manager for our 4 Star resort in ooty with IDS PMS Knowledge. Roles and Responsibilities. Trains, cross–trains, and retrains all front office personnel. Participates in the selection of front office personnel. Schedules the front office staff. Supervises workload during shifts. Evaluate the job performance of each front office employee. Maintains working relationships and communicates with all departments. Maintains master key control. Verifies that accurate room status information is maintained and properly communicated. Resolves guest problems quickly, efficiently, and courteously. Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel. Reviews and completes credit limit report. Works within the allocated budget for the front office. Receives information from the previous shift manager and passes on pertinent details to the incoming manager. Checks cashiers in and out and verifies banks and deposits at the end of each shift. Enforces all cash handling, check-cashing, and credit policies. Conducts regularly scheduled meetings of front office personnel. Wears the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times. Upholds the hotel’s commitment to hospitality. Prepare performance reports related to the front office. Maximize room revenue and occupancy by reviewing status daily. Analyse rate variance, monitor credit reports and maintain close observation of daily house count. Monitor the selling status of the house daily. Ie flash report, allowance etc. Monitor high-balance guests and take appropriate action. Ensure implementation of all hotel policies and house rules. Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes. Prepare revenue and occupancy forecasting. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees. Monitor all V.I.P.’s special guests and requests. Maintain the required pars level of all front office and stationery supplies. Review daily front office work and activity reports generated by Night Audit. Review Front office log book and Guest feedback forms on a daily basis. Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Perform other duties as requested by management. Call Employer : 9025126367 Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Food provided Ability to commute/relocate: Ooty, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Hotel Front Desk Operations: 2 years (Required) IDS PMS Software: 1 year (Required) Language: English (Required) Tamil (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 9025126367
We are looking for a young and dynamic, passionate Sales Manager who loves taking up targets as Challenge and Start delivering for our 4 Star Resort in Ooty. In Brief the Asst Sales Manager will be responsible for developing and implementing sales strategies, identifying and pursuing new business opportunities, and maintaining strong relationships with existing clients. Manager Duties and Responsibilities: Responsible for Corporate and Travel Agent Room Sales for the hotel. A clear understanding of the hotel’s business strategies then set goals and determine action plans to meet those goals. Update action plans and financial objectives quarterly. Identify new markets and business opportunities and increase sales. Represent Hotels in various events and exhibitions. Implements all sales action plans related to my market areas as outlined in the marketing plan. Conducts daily sales calls and arranges site inspection trips to hotels by corporate clients. Able to provide Quick and timely responses, immediate communication to the properties, and develop professional long-term business relationships. Provide the highest quality of service to the customer at all times. Participates in sales calls with members of the sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g. CVGR, generating proposal, Corporate Rate Application letter, writing contract, customer correspondence). Able to support hotel service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Work closely with the Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels. Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals. Accompany sales team on sales calls to potential clients to assist in the development of the account and to assess the effectiveness and sales skills of the salesperson. Assess additional training needs based on data gathered and interaction with the sales team from property visits. Attending all department and hotel meetings as necessary. Targeting key accounts potential for the company. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develop relationships within the community to strengthen and expand the customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Acquiring and developing new business accounts and preparing sales proposals for clients. Closely following up on all business leads within a 24-hour response time line to clients Base Work Location : Ooty Two wheeler Mandatory Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Ability to commute/relocate: Ooty, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Sales & Marketing: 2 years (Required) Language: English (Required) Tamil (Preferred) Hindi (Preferred) License/Certification: 2 Wheeler Licence (Required) Willingness to travel: 50% (Required) Work Location: In person
We are looking for a Hotel Front Desk Senior Executive to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Executive responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Roles & Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements and skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software, IDS. Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills Degree in hotel management is a plus Benefits Food Accommodation Experience: Hotel Front desk: 1 year (Required) Language: English (Required) Tamil (Preferred) Hindi (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person Location: Ooty,Tamilnadu The candidate should be from either Ooty or willing to relocate to Ooty. Call the employer @8098103388 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Ability to commute/relocate: Ooty, Tamil Nadu: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Experience: Hotel Front Desk : 1 year (Required) IDS PMS: 1 year (Required) Language: English (Required) Tamil (Preferred) Hindi (Preferred) Location: Ooty, Tamil Nadu (Preferred) Work Location: In person
We are looking for a Continental cook Commi I I , with a proven experience in a busy kitchen, for our 4 Star Resort at Ooty. st Commis - Continental JobResponsibilities Assist in the preparation and cooking of Continental dishes according to recipes and standards. Maintain the highest hygiene and safety standards in the kitchen. Help in the preparation and portioning of food items. Ensure kitchen equipment and utensils are used correctly and maintained properly. Support the kitchen team with various tasks as directed by the Head Chef or Sous Chef. Monitor stock levels and report any shortages to the kitchen supervisor. Qualifications Diploma or certification in culinary arts or related field. Previous experience in a professional kitchen is preferred. Understanding of food safety and hygiene standards. Passion for cooking and eagerness to learn. Ability to work well under pressure and in a fast-paced environment. Excellent teamwork skills and attention to detail. Skills Basic knife skills Food preparation Time management Teamwork Basic cooking techniques Knowledge of Continental cuisine Food safety and hygiene Benefits Proper Offer Letter On-time Salary Rewards & Recognition Career Growth Free good Accommodation Breakfast/Lunch/Dinner/Tea, provided Experience Certificate Salary : Rs 16000 -Rs 19000 Per-month Work Location : Ooty Probation Period : 3 months If you think you are qualified for above and Interested then kindly call the employer 9025126367 All The Best !!! Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹19,000.00 per month Work Location: In person
We are Looking for an experienced North Indian Cook who has proven experience in a busy Veg & Non Veg kitchen for our 4 Star Resort in OOTY! Responsibilities Prepare and cook a wide range of North Indian dishes such as Varieties of Veg & Non Veg tasty gravies , Varieties of Roti / Nan etc.. Plan and manage food prep and production to ensure timely serving. Maintain high standards of hygiene and cleanliness in the kitchen. Ensure ingredients are fresh and sourced appropriately. Collaborate with kitchen staff to maintain smooth operations. Create new menu items while maintaining the essence of North Indian flavors. Monitor inventory and place orders for necessary supplies. Adhere to health and safety regulations during cooking and food storage. Qualifications Proven experience as a North Indian Cook in a busy kitchen environment. In-depth understanding of traditional South Indian ingredients and cooking techniques. Ability to manage multiple tasks and work efficiently under pressure. Strong attention to detail and dedication to high-quality food preparation. Good communication and teamwork skills. High school diploma or equivalent; culinary training is a plus. Flexibility to work in shifts, including weekends and holidays. Skills Expertise in South Indian cuisine Food safety and sanitation Menu planning Inventory management Teamwork Time management Creativity in culinary presentation Benefits Proper Offer Letter On-time Salary Rewards & Recognition Career Growth Free good Accommodation Breakfast/Lunch/Dinner/Tea, provided Experience Certificate Salary : Rs 20000 -Rs 28000 Per-month Work Location : Ooty Probation Period : 3 months If you think you are qualified for above and Interested then kindly call the employer 9025126367 All The Best !!! Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹28,000.00 per month Benefits: Food provided Ability to commute/relocate: Ooty, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Experience: Authentic North Dish cooking : 2 years (Required) Work Location: In person
We are looking for a Continental cook Commi I I , with a proven experience in a busy kitchen, for our 4 Star Resort at Ooty. st Commis - Continental JobResponsibilities Assist in the preparation and cooking of Continental dishes according to recipes and standards. Maintain the highest hygiene and safety standards in the kitchen. Help in the preparation and portioning of food items. Ensure kitchen equipment and utensils are used correctly and maintained properly. Support the kitchen team with various tasks as directed by the Head Chef or Sous Chef. Monitor stock levels and report any shortages to the kitchen supervisor. Qualifications Diploma or certification in culinary arts or related field. Previous experience in a professional kitchen is preferred. Understanding of food safety and hygiene standards. Passion for cooking and eagerness to learn. Ability to work well under pressure and in a fast-paced environment. Excellent teamwork skills and attention to detail. Skills Basic knife skills Food preparation Time management Teamwork Basic cooking techniques Knowledge of Continental cuisine Food safety and hygiene Benefits Proper Offer Letter On-time Salary Rewards & Recognition Career Growth Free good Accommodation Breakfast/Lunch/Dinner/Tea, provided Experience Certificate Salary : Rs 16000 -Rs 19000 Per-month Work Location : Ooty Probation Period : 3 months If you think you are qualified for above and Interested then kindly call the employer 9025126367 All The Best !!! Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹19,000.00 per month Work Location: In person
We are Looking for an experienced North Indian Cook who has proven experience in a busy Veg & Non Veg kitchen for our 4 Star Resort in OOTY! Responsibilities Prepare and cook a wide range of North Indian dishes such as Varieties of Veg & Non Veg tasty gravies , Varieties of Roti / Nan etc.. Plan and manage food prep and production to ensure timely serving. Maintain high standards of hygiene and cleanliness in the kitchen. Ensure ingredients are fresh and sourced appropriately. Collaborate with kitchen staff to maintain smooth operations. Create new menu items while maintaining the essence of North Indian flavors. Monitor inventory and place orders for necessary supplies. Adhere to health and safety regulations during cooking and food storage. Qualifications Proven experience as a North Indian Cook in a busy kitchen environment. In-depth understanding of traditional South Indian ingredients and cooking techniques. Ability to manage multiple tasks and work efficiently under pressure. Strong attention to detail and dedication to high-quality food preparation. Good communication and teamwork skills. High school diploma or equivalent; culinary training is a plus. Flexibility to work in shifts, including weekends and holidays. Skills Expertise in South Indian cuisine Food safety and sanitation Menu planning Inventory management Teamwork Time management Creativity in culinary presentation Benefits Proper Offer Letter On-time Salary Rewards & Recognition Career Growth Free good Accommodation Breakfast/Lunch/Dinner/Tea, provided Experience Certificate Salary : Rs 20000 -Rs 28000 Per-month Work Location : Ooty Probation Period : 3 months If you think you are qualified for above and Interested then kindly call the employer 9025126367 All The Best !!! Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹28,000.00 per month Benefits: Food provided Ability to commute/relocate: Ooty, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Experience: Authentic North Dish cooking : 2 years (Required) Work Location: In person
We are Looking for an experienced North Indian Cook who has proven experience in a busy Veg & Non Veg kitchen for our 4 Star Resort in OOTY! Responsibilities Prepare and cook a wide range of North Indian dishes such as Varieties of Veg & Non Veg tasty gravies , Varieties of Roti / Nan etc.. Plan and manage food prep and production to ensure timely serving. Maintain high standards of hygiene and cleanliness in the kitchen. Ensure ingredients are fresh and sourced appropriately. Collaborate with kitchen staff to maintain smooth operations. Create new menu items while maintaining the essence of North Indian flavors. Monitor inventory and place orders for necessary supplies. Adhere to health and safety regulations during cooking and food storage. Qualifications Proven experience as a North Indian Cook in a busy kitchen environment. In-depth understanding of traditional South Indian ingredients and cooking techniques. Ability to manage multiple tasks and work efficiently under pressure. Strong attention to detail and dedication to high-quality food preparation. Good communication and teamwork skills. High school diploma or equivalent; culinary training is a plus. Flexibility to work in shifts, including weekends and holidays. Skills Expertise in South Indian cuisine Food safety and sanitation Menu planning Inventory management Teamwork Time management Creativity in culinary presentation Benefits Proper Offer Letter On-time Salary Rewards & Recognition Career Growth Free good Accommodation Breakfast/Lunch/Dinner/Tea, provided Experience Certificate Salary : Rs 20000 -Rs 28000 Per-month Work Location : Ooty Probation Period : 3 months If you think you are qualified for above and Interested then kindly call the employer 9025126367 All The Best !!! Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹28,000.00 per month Benefits: Food provided Ability to commute/relocate: Ooty, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Experience: Authentic North Dish cooking : 2 years (Required) Work Location: In person
Position Overview: West Down – The Heritage Resort , a distinguished 4-star resort located in the scenic hills of Ooty, Nilgiris, Tamil Nadu , is seeking a passionate and experienced Food & Beverage Manager to lead and oversee all F&B operations and the stores department. This pivotal role is responsible for ensuring exceptional guest experiences, efficient departmental performance, and robust inventory and cost controls across the resort’s food and beverage offerings. Key Responsibilities:Operational Leadership Manage daily operations across all F&B outlets, including the restaurant, bar, in-room dining, and banqueting services. Ensure seamless coordination between kitchen, service, and stores departments to uphold quality and efficiency. Maintain high standards of food presentation, hygiene, and guest service in line with the resort’s brand and expectations. Develop and enforce Standard Operating Procedures (SOPs) for F&B and stores functions. Team Management Lead, mentor, and train a diverse team of service staff, kitchen personnel, and storekeepers. Conduct regular performance reviews and implement staff development programs. Create duty schedules to optimize manpower and maintain excellent service levels. Financial & Inventory Control Prepare and manage F&B departmental budgets with a strong focus on revenue generation and cost efficiency. Oversee the procurement and inventory of food, beverages, and operational supplies in coordination with the stores team. Conduct routine stock audits and implement inventory management systems to minimize waste and pilferage. Monitor sales data and consumption trends for strategic menu engineering and inventory optimization. Guest Experience & Service Excellence Ensure a consistently high level of guest satisfaction through timely, courteous, and personalized service. Handle guest complaints effectively, focusing on service recovery and continuous improvement. Review guest feedback and incorporate insights into service enhancement initiatives. Compliance & Safety Ensure strict adherence to all food safety, hygiene standards, and local health regulations (HACCP or equivalent). Implement safety protocols to protect guests and team members across all F&B and storage areas. Qualifications & Experience: Bachelor's degree or diploma in Hotel Management, Hospitality, or related field. Minimum 5 years of experience in F&B operations, with 2+ years in a managerial role , preferably in a 4 or 5-star property. In-depth knowledge of F&B service procedures, kitchen operations, and store management practices. Familiarity with POS systems, inventory control software, and hotel management platforms. Strong leadership, interpersonal, and problem-solving skills. Excellent communication skills in English; regional language proficiency is a plus. Key Skills: Leadership & People Management Budgeting & Cost Control Menu Planning & Service Innovation Inventory & Store Operations Guest Relationship Management Attention to Detail & Quality Standards Knowledge of Food Safety Laws and HACCP Work Environment: Based at West Down – The Heritage Resort, Ooty, Nilgiris, Tamil Nadu , a high-paced hospitality environment in a hill station destination. Must be flexible to work during weekends, holidays, and peak seasons as required. Why Join West Down – The Heritage Resort? Join a heritage destination that blends old-world charm with modern hospitality. At West Down – The Heritage Resort , we pride ourselves on delivering exceptional experiences to our guests and fostering a culture of excellence and innovation among our team. Be part of a passionate team in one of Tamil Nadu’s most iconic hill resorts. Benefits Manager Accommodation provided All Meal Provided Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Food provided Ability to commute/relocate: Ooty, Tamil Nadu: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Experience: Food & Beverage Managerial: 2 years (Required) Language: English (Required) Tamil (Preferred) Hindi (Preferred) Location: Ooty, Tamil Nadu (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person
Position Overview: West Down – The Heritage Resort , a distinguished 4-star resort located in the scenic hills of Ooty, Nilgiris, Tamil Nadu , is seeking a passionate and experienced Food & Beverage Manager to lead and oversee all F&B operations and the stores department. This pivotal role is responsible for ensuring exceptional guest experiences, efficient departmental performance, and robust inventory and cost controls across the resort’s food and beverage offerings. Key Responsibilities:Operational Leadership Manage daily operations across all F&B outlets, including the restaurant, bar, in-room dining, and banqueting services. Ensure seamless coordination between kitchen, service, and stores departments to uphold quality and efficiency. Maintain high standards of food presentation, hygiene, and guest service in line with the resort’s brand and expectations. Develop and enforce Standard Operating Procedures (SOPs) for F&B and stores functions. Team Management Lead, mentor, and train a diverse team of service staff, kitchen personnel, and storekeepers. Conduct regular performance reviews and implement staff development programs. Create duty schedules to optimize manpower and maintain excellent service levels. Financial & Inventory Control Prepare and manage F&B departmental budgets with a strong focus on revenue generation and cost efficiency. Oversee the procurement and inventory of food, beverages, and operational supplies in coordination with the stores team. Conduct routine stock audits and implement inventory management systems to minimize waste and pilferage. Monitor sales data and consumption trends for strategic menu engineering and inventory optimization. Guest Experience & Service Excellence Ensure a consistently high level of guest satisfaction through timely, courteous, and personalized service. Handle guest complaints effectively, focusing on service recovery and continuous improvement. Review guest feedback and incorporate insights into service enhancement initiatives. Compliance & Safety Ensure strict adherence to all food safety, hygiene standards, and local health regulations (HACCP or equivalent). Implement safety protocols to protect guests and team members across all F&B and storage areas. Qualifications & Experience: Bachelor's degree or diploma in Hotel Management, Hospitality, or related field. Minimum 5 years of experience in F&B operations, with 2+ years in a managerial role , preferably in a 4 or 5-star property. In-depth knowledge of F&B service procedures, kitchen operations, and store management practices. Familiarity with POS systems, inventory control software, and hotel management platforms. Strong leadership, interpersonal, and problem-solving skills. Excellent communication skills in English; regional language proficiency is a plus. Key Skills: Leadership & People Management Budgeting & Cost Control Menu Planning & Service Innovation Inventory & Store Operations Guest Relationship Management Attention to Detail & Quality Standards Knowledge of Food Safety Laws and HACCP Work Environment: Based at West Down – The Heritage Resort, Ooty, Nilgiris, Tamil Nadu , a high-paced hospitality environment in a hill station destination. Must be flexible to work during weekends, holidays, and peak seasons as required. Why Join West Down – The Heritage Resort? Join a heritage destination that blends old-world charm with modern hospitality. At West Down – The Heritage Resort , we pride ourselves on delivering exceptional experiences to our guests and fostering a culture of excellence and innovation among our team. Be part of a passionate team in one of Tamil Nadu’s most iconic hill resorts. Benefits Manager Accommodation provided All Meal Provided Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Food provided Ability to commute/relocate: Ooty, Tamil Nadu: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Experience: Food & Beverage Managerial: 2 years (Required) Language: English (Required) Tamil (Preferred) Hindi (Preferred) Location: Ooty, Tamil Nadu (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person
Job Summary: We are seeking a detail-oriented and experienced Accountant to manage the full spectrum of accounting functions for our 4-star resort in Ooty. The ideal candidate will be responsible for maintaining accurate financial records, ensuring compliance with statutory requirements, and supporting the resort’s financial health through effective financial practices and reporting. Key Responsibilities:Accounting & Bookkeeping Manage end-to-end accounting operations including accounts payable/receivable, general ledger, and reconciliation. Maintain accurate books of accounts using Tally and ERP software (knowledge of IDS is an added advantage). Prepare and verify monthly, quarterly, and annual financial statements . Taxation & Compliance Ensure timely and accurate filing of GST returns and compliance with Goods and Services Tax regulations. Handle Income Tax and other statutory tax filings , ensuring compliance with government norms. Maintain updated knowledge of PF (Provident Fund) and ESI (Employee State Insurance) procedures and ensure timely submission of returns. Payroll & Employee Finance Manage monthly payroll processing in coordination with HR and ensure statutory deductions are handled accurately. Maintain records related to employee salary structures, PF/ESI contributions, and reimbursements. Licensing & Documentation Oversee Trade License renewals and ensure compliance with all local regulatory requirements. Maintain proper paper filing systems and digital records for easy retrieval and audits. Vendor & Cash Handling Verify and process vendor bills , ensuring timely payments and record-keeping. Manage and reconcile petty cash and ensure proper documentation of expenditures. Reporting & Auditing Assist in the preparation of budgets , forecasts, and financial analysis reports. Coordinate with external auditors during audits and provide necessary documentation. Required Skills & Qualifications: Bachelor’s degree in Accounting, Commerce, or related field (B.Com / M.Com preferred). Minimum 3-5 years of experience in a similar accounting role, preferably in the hospitality or hotel industry . Proficiency in Tally ERP , Microsoft Excel , and general ERP systems. Knowledge of IDS (Hotel ERP) is a strong advantage. Strong understanding of GST, income tax, payroll, PF, ESI, and licensing regulations . Good communication and interpersonal skills. High attention to detail and strong organizational skills. Ability to maintain confidentiality and work independently. Working Conditions: Location: On-site at the resort in Ooty. 6-day working week (resort operation days). May require extended hours during audits or month-end closures. Compensation: Competitive salary based on experience and qualifications. Meals and accommodation may be provided on-site, based on eligibility. How to Apply: Interested candidates can send their resume and cover letter to coo@westdownsresort.com or cann the employer @ 9025126367 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Food provided Ability to commute/relocate: Ooty, Tamil Nadu: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Application Question(s): People who are looking for this role with a salary range between 15000 to 22000 P.M only apply Please those who join on or before end Oct 2025 only apply? Experience: Accounting: 2 years (Required) Language: English (Required) Work Location: In person