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Date live: 05/08/2025 Business Area: Investments Area of Expertise: Relationship Management Contract: Permanent Reference Code: JR-0000052717 Join Relationship Management, to build and maintain relationships with customers, clients, stakeholders, and strategic partners. Your focus will be on driving business growth through effective relationship-building and delivering tailored solutions to meet client needs. See your commute Join us as a “Wealth Advisory" In India, Barclays offers Trust & Fiduciary Services, bespoke services focused on entrepreneurs and private clients - Ultra High Net worth and High Net worth families and individuals. Our role is to provide technical expertise and experience to uncover opportunities with an endeavor to better protect clients’ wealth through trust & fiduciary structures and solutions. The service offerings include administering (A) Private family trusts, Employee welfare trusts, Alternative investment funds by way of acting as a Trustee/Administrator, (B) Escrow mechanisms and (C) Insurance solutions. To be successful as a “Wealth Advisory” The role holder will interact with (A) all internal stakeholders & senior management, Trust & Fiduciary Front Office, Trust Operations team, accounts & tax team, auditors, (B) external stakeholders viz. legal advisors, law firms, external auditors, accounting/tax consultants and the clients. The role holder is expected to have good interpersonal skills. You may be assessed on the key critical skills relevant for success in role, such as experience with a focus on continuous improvement in all areas of work and should be able to deliver quality results with a challenging but positive and influential style. Basic/ Essential Qualifications: Business Development: Contribute to the Business Plan and delivery of financials / revenue, NNA for the Trust & Fiduciary Services business Engage with prospects & clients on overall India Trust & Fiduciary services proposition both onshore and overseas Provide structuring solutions to clients to address their wealth planning needs Engage with India & Overseas bankers, Wealth Advisors and deliver solutions in line with Global Indians proposition Engage with KBI, Intermediary network and build a sustainable framework around their relationship management & delivery Provide support & assist in PBWM India achieving its NNA & Revenue targets Internal Management: Act as member on various internal forums (e.g. India Trusts - Business Acceptance Forum) The role holder will demonstrate good client engagement skills by reviewing the client requirements, sourcing data from relevant internal and external stake holders to address the said requirements while in parallel ensuring that the platform policies and standard compliances are also adhered to and where required he/she shall reach out to the relevant stakeholders to address the requirement through modification / clarification in the relevant or applicable policies and standards. The role holder will ensure innovative as well as effective solutions for both platform and client related queries by interacting and collaborating with various internal stake holders and external stake holders e.g. legal, tax, transaction advisory firms to interpret problems, carry out research (where required either on his own or through an internal or external stake holder) The role holder shall demonstrate a broad and comprehensive understanding of concepts & principles of Indian Trust & Fiduciary services industry by identifying and resolving issues that could have an impact beyond the said scope of services. Desirable skillsets/ good to have: Educated to Degree level Legal, Tax qualification (would be beneficial) Trust & Estate Practitioner certification (would be beneficial) Excellent interpersonal and communication skills Embraces challenge and an evolving/changing environment Rapidly assimilates new information and applies this knowledge as appropriate Working Knowledge of international laws which are key for Global Indian clients This role will be based out of Nirlon Knowledge Park, Mumbai. Purpose of the role To develop and manage the success of specific financial products and services, providing in-depth expertise on a particular product line, bridging the gap between product development, marketing, sales, and customer service. Accountabilities Provision of SME expertise on specific products and services to customers and colleagues, including features, functionalities, benefits, limitations, risks and compliance. Identification of market trends, new features, regulatory requirements and potential risks, and analysis of data obtained from sales figures and, customer feedback, to support the product development process, and communicate key findings to relevant stakeholders to improve product offerings. Response to customer inquiries, resolution of issues, and provision of guidance on product usage. . Presentation of the advantages and features of the product to potential customers, building trust and encouraging adoption. Assistance with the development and execution of marketing materials for the product, such as brochures, presentations, and online content. Participation in training sessions and workshops to share product knowledge and expertise with colleagues and other stakeholders. Participation in events, conferences, and other networking opportunities to showcase the product and generate interest. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.. If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. (Opens in new tab or window) (Opens in new tab or window) (Opens in new tab or window) Reasonable adjustment Our purpose Equal opportunities Right to work statement Learn more about Barclays locations Across our campuses, we offer modern workspaces, collaborative areas, and state-of-the-art meeting rooms. Facilities include wellness rooms, on-site cafeterias, fitness centers, and tech-equipped workstations. Designed for innovation and comfort, they support a dynamic and productive work environment. Health and wellness A place where you can belong Collaborative Areas More than work Be you. Be valued. Belong. We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success. You can learn more about our commitment to our colleague on our Inclusion and Opportunities page. Learn more Application Process Your application We’ll ask for information about you, your CV and cover letter. 1 Your assessment Covering your behaviours and ability at work. 2 Your interview Exploring your past experiences and skills. 3 Next step We’ll request additional information so that you can complete our screening process 4 Working flexibly We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business. If you'd like to explore flexible working arrangements, please discuss this with the hiring manager. Your request will be reviewed in-line with the requirements of the role/business needs of the team. Hybrid working We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, ‘anchor’, days, as set by the business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Barclays is built on an international scale. Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience. And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we’ll encourage you to embrace mobility, exploring every part of our operations as you build your career.
