About Us We Herbal is a growing Ayurvedic skincare brand committed to clean beauty and natural wellness. We're looking for a creative, detail-oriented Graphic Designer to join our team and bring our brand to life across digital and print platforms. Key Responsibilities Design visually engaging graphics for social media (Instagram, Facebook, etc.), email campaigns, ads, packaging, website banners, and other marketing materials. Create visual assets in line with brand guidelines and campaign themes. Design Products labels & Monk-ups; Collaborate with marketing, social media, and product teams to conceptualize and execute ideas. Edit product images, retouch photos, and enhance visual consistency. Create motion graphics or short animated visuals (preferred but not mandatory). Manage multiple design projects under tight deadlines. Requirements Proven experience as a Graphic Designer or in a similar role. Proficiency in design tools such as Adobe Photoshop, Illustrator, InDesign, Canva, etc. Strong portfolio showcasing a variety of design work, especially in lifestyle, beauty, or wellness categories. A keen eye for aesthetics, color, typography, and layout. Ability to take constructive feedback and revise designs quickly. Knowledge of design trends, social media formats, and UI/UX basics is a plus. Video editing or motion graphics skills (preferred but not essential). Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

About the Role We Herbal is a fast-growing Ayurvedic skincare brand guided by the trusted expertise of Dr. Rashmi Joshi . We’re looking for a polite, proactive, and detail-oriented Customer Service Executive to manage incoming queries, order support, and consultation bookings with Dr. Rashmi Joshi. You’ll be the warm, reliable voice that makes our customers feel heard, helped, and healed. Key Responsibilities Customer Support via WhatsApp, Call & Email Respond to order queries, delivery issues, returns/exchanges Resolve concerns regarding product usage, ingredients, or benefits Share accurate product and usage guidance from Ayurvedic perspective Manage Free & Paid Consultations with Dr. Rashmi Joshi Coordinate appointment bookings & rescheduling Share intake forms, reminders, Zoom/phone call links Follow up for reviews, results, and prescription follow-through Order Coordination & Tracking Assist in order confirmations (especially COD) Share payment links, shipping updates, and dispatch notifications Coordinate with shipping partners on behalf of the customer Customer Experience Management Maintain polite, patient, and empathetic communication Build a personal rapport with returning customers Flag repeat concerns or feedback to the team for improvement Data Handling & CRM Updates Maintain proper records of consultations, orders, complaints Share daily/weekly summary reports with the team Use tools like Google Sheets, Shopify CRM, or WhatsApp API Requirements 1–2 years of customer service or coordination experience Comfortable using WhatsApp Business, email, and basic Excel/Google Sheets Fluent in English & Hindi (verbal and written) Empathetic, well-spoken, and calm under pressure Basic understanding of skincare or Ayurvedic concepts (training will be provided) Bonus Skills Experience in healthcare, Ayurveda, or wellness customer support Familiar with Shopify, Razorpay, or other eCommerce platforms Voice call handling or inbound customer care experience Why Work With Us? Work closely with a leading Ayurvedic expert (Dr. Rashmi Joshi) Join a fast-growing Ayurvedic skincare brand Learn and grow in the beauty & wellness industry Friendly team, flexible hours, meaningful impact Apply Now with your resume Email: [email protected] Website: https://weherbal.in Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹21,000.00 per month Schedule: Day shift Supplemental Pay: Quarterly bonus Yearly bonus Language: Hindi (Preferred) English (Required) Work Location: In person Speak with the employer +91 9082254740