Job
Description
Job Opening STATE BANK OPERATION SUPPORT SERVICE Pvt. Ltd
Payroll Company: RANDSTAD
Location: MAHARASHTRA
Position: Grahak Mitra(Floor coordinator)
About the Role:
Grahak Mitra is a customer-assistance role introduced under SBIs Business Process Re-Engineering (BPR) initiative. The primary objective is to provide personal attention to walk-in customers, assist in banking transactions, and support the adoption of digital channels.
Available Locations:
Multiple locations across MAHARASHTRA :YAVAL,DEVGAD,ACB SHIRUR GHODNADI,ACB SHRIGONDA,BHOR,ACHALPUR,HINGANGHAT,RAJGURUNAGAR,ACB KOPARGAON,MALKAPUR,MALVAN,NAGPUR,NIPHAD,PANDHARPUR,PHALTAN,RATNAGIRI,SANGAMNER,SANGLI,TUMSAR,UMRER,ACB VENGURLA,WARUD,WASHIM,WANI,DHAMANGAON RLY,PANAJI (GOA),VASCO DA GAMA (GOA),MAPUCA GOA,GADHINGLAJ,KOREGAON,TASGAON,MURTIZAPUR,SANVORDEM-CURCHOREM(GOA),WAI,JAMKHED,LONAVALA,PONDA (GOA),KATOL,RAMTEK,DEHU ROAD (PUNE),BHUDARGAD(GARGOTI),RAHURI,DAPOLI,CHANDUR,CHANDWAD,PARNER,PURANDHAR SASWAD,ACB SHIROL,AKOLE (AHMEDNAGAR),PEINT,SAKOLI,ACB RAJAPUR,OJHAR,ERANDOL,KUDAL,SAONER,PATHARDI,RAVER,KHADKI PUNE,SAKOLI,ADAVAD,BORADI,CANACONA (GOA),DHADGAON,DHARNI,DONGAON,ACB KARANJA (GHADGE),NANAJ,NERPARSOPANT,ACB PALUS,PUNJABRAO KRISHI VIDYAPEATH,SHIRWAL,TIRORA,WARSA DESAIGANJ,ACB AMDAPUR,DHAD,MARGAO (GOA),MAHATMA PHULE KRISHI VID YAPEET,ACB MEHKAR,ACB AKOT,ACB MALKAPUR,ACB WADIGODRI,JEUR,TIOSA,VISARWADI,ACB JALGAON JAMOD,NAT CHEM LAB CAMPUS,KOLE,SAVDA,PARADSINGA,RAHATA,VERNA IND ESTATE GOA,SINDHUDURGNAGARI NAVNAGAR,TADVAL,ACB TIRTHPURIBHADRAVATI ORDNANCE FACTORY,ACB TALODHI(BALAPUR),ACB BIBI,ACB SONALA,ACB WADWANI,ACB TEMBHURNI,BARSHI TAKLI,BETAWAD SAB,SHIRUR ANANTPAL,MOUDA,MUKUTBAN,TELHARA,ACB DINDORI (DIST NASIK),KURHA,MANCHAR,DEOLA DISTT NASIK.,MALIWADA,SINNAR,RAJUR,DHAMANGAON BADHE,ACB AMGAON,ACB JALALKHEDA,MOTALA,PATANSAONGI,ABHONA SAB,ACB PIMPALGAON BASWANT,CHAPANER,PANAJI SECRETARIAT (GOA),BABA JARAGNAGAR(KOLHAPUR CITY),YETAPALLI,KARJAT,PANGAON,ACB SHIRUR (PATODA),UDGIR,JANEPHAL,TRIMBAKESHWAR,ACB LONI (DIST.AHMEDNAGAR),JUNNAR,NARKHED,TAKALI DHOKESHWAR,ALANDI (DEVACHI),WAIGAON (NIPANI) SAB,GIRAD,KOLHAPUR TREASURY,KINGAON,NAVALNAGAR SAB,ACB PHALTAN,ACB URULIKANCHAN,ACB MARKET YARD SANGLI,PULGATE PUNE,DUSARBID,MALKAPUR PANGRA SAB,MIDC HINJEWADI,SATARA COLLECTORATE BRANCH,GOGOL,TALEGAON DHABADE BRANCH,DEOLALI PRAVARA,VANI BRANCH,KAGAL,SANGRAMPUR,SELOO,BHIWAPUR DIST-NAGPUR,KALMESHWAR,DEULGAON MAHI DIST-BULDANA,GHOTI,PATUR,KAVATHE MAHANKAL DIST-SANGLI,KOREGAON BHIMA,SADAK ARJUNI BRANCH,ARJUNI MORGAON BRANCH,NATEPUTE BRANCH,R.P.ROAD JALNA,SEVAGRAM,TARAKPUR AHILYANAGAR,PERSONAL BANKING BR BHANDARA,LAKHANDUR,SHIKRAPUR,AKHADA BALAPUR BRANCH,BIDRI,RAVIDAS NAGER PAITHAN,SHIVAJI CHOWK AMBAJOGAI,AGRI COMMERCIAL BRANCH MAIN ROAD UDGIR,MANGALWAR PETH TULJAPUR,KANDHAR,BALAJI MANDIR CHWK DEULGAON,CHOUSALA,BARAHALLI,JALKOT,USTURI,SONKHED,MUKRAMABAD,SURGANA,GANESH CHOWK KODOLI,NAGAPUR BRANCH AHILYANAGAR,BARAMATI,DAUND,DIGRAS,IGATPURI,KHAMGAON,KHED RATNAGIRI,PANDHARKAWADA,PUSAD DIST YAWATMAL,SATANA (BAGLAN),SHAHADA,NAVAPUR,KALVAN,GHATANJI,MANMAD,NANDURA,ASHTI,DHANKI,ACB DEGLOOR (NANDED DIST.),BASMATH NAGAR,CHAKAN,TREASURY BRANCH PANAJI(GOA),WADGAON ROAD,MALSHIRAS,SHIRALA,BADNAPUR,MARKET ROAD SILLOD,STATION ROAD ASHTI,GEORAI,ACB ZP ROAD BORI,NEKNOOR
(Full list already provided—you can keep it as is.)
Eligibility Criteria
Age: 21 to 30 years
Qualification: Graduate (Minimum)
Experience: Minimum 2 years
Preference to candidates from Service Industry / BFSI
Sales experience candidates preferred
Language:
Local language – Read / Write / Speak
English – Read / Write
Note: Candidates must be from nearby locations only (Not from far areas like Guwahati, etc.)
Salary:
20,000/- per month
Roles & Responsibilities:
Guide customers in using self-service banking channels.
Help customers provide feedback on services.
Assist walk-in customers with transactions and queries.
Promote ATM, ADWM, INB, YONO, and other digital platforms.
Provide product and service information to customers.
Give priority support to HNI/Wealth/Premier customers.
Supply forms, brochures, and applications when required.
Assist elderly or less tech-savvy customers in digital adoption.
Ensure no customer is left unattended in the waiting area.
Inform customers about toll-free numbers, call center, WhatsApp banking, etc.
Guide customers to concerned officers for cross-selling.
Maintain basic operational knowledge of ATM, ADWM, INB, UPI, and other digital tools.
Interview:
Tentative date – Will be informed to shortlisted candidates.
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Free & Genuine Job
No charges at any stage. Completely free recruitment.
Apply Here:
Please mention the post and preferred location.
Contact (For Queries Only):
Mail I'd:bijoy.dey@randstad.in
Bijoy Dey – HR Team
Please do not call or message unnecessarily.
