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1.0 - 6.0 years
2 - 5 Lacs
Bengaluru
Work from Office
JD for Asst. Store & Design Manager Company Name: The White Teak Company (By Asian Paints) Website: www.whiteteak.com Location: Jayanagar, Bangalore Job Timings: 11.00 AM-7.00 PM/12.00 Noon-8.00 PM About the Company- The White Teak Company is Indias Largest Decorative Lighting Brand, and one look at our resplendent collection of lighting designs will make you realise were not exaggerating. For years, millions have entrusted us with their dreams, and we’ve always enabled them to realise their glorious visions of their dream homes. We know the emotions that go into adorning your fabulous abodes and lighting up every nook and cranny of your living space, and that is why we are with you at every step of designing the lighting layout of your home. The White Teak Company is here to bridge the gap to your dream home and we will stay by your side at every stage of designing the lighting layout of your space. Let The White Teak Company work its magic on your home, visit our decorative lighting store near you now. Or since you’ve made it till here, you can feast your eyes on the finest luxury lighting collection and home decor online. About the role- We are searching for an easy-going Asst. Store & Design Manager to provide guidance to extant, new, and potential clients, with the aim of generating sales. The Asst. Store & Design Manager should advise these individuals about existing offerings, paying special attention to the products that seem to be best suited to the client’s needs. To be successful as a retail sales consultant, you should be well-spoken and knowledgeable about our products' features and applications. A marvelous Asst. Store & Design Manager will use every conceivable opportunity to cross-sell. Asst. Store & Design Manager Responsibilities: Welcoming customers and creating a positive shopping experience Reading product manuals and attending training workshops to maintain an in-depth understanding of our offerings. Consultative approach and demonstrating product features, benefits and providing information on pricing, delivery options, and warranties. Address customer complaints and resolve issues in a timely and professional manner. Tracking and engaging in follow-up conversations about products, as needed. Maintaining knowledge of current sales and promotions and competitions. Keeping up-to-date with industry trends and ew products Striving to provide top-notch customer service in each instance. Achieving stipulated sales goals on time. Building relationships with customers and maintaining a customer database Maintaining a clean and organized store appearance Asst. Store & Design Manager Requirements: Prior experience in retail in-house sales-Min 5 Years. Computer literate, including the ability to use point-of-sale systems, inventory management systems, and other software programs. Product and industry knowledge Ability to describe product features in simple or technical terms based on clients' existing knowledge. Team Player Exceptional communication skills in English both verbal and written . Should be able to listen to customers' needs and help them find the right decorative lights for their homes. Confident, assertive, and honest approach to communication. Outstanding improvisation, negotiation, and persuasion abilities. Attuned to subtleties in human interactions Interested candidates with relevant Retail Store Sales experience and excellent communication skills may apply. Only shortlisted candidates will be contacted.
Posted 6 days ago
2.0 - 7.0 years
1 - 4 Lacs
New Delhi, Hyderabad, Delhi / NCR
Work from Office
Role & responsibilities: Showroom Sales Client Handling Luxury Sales Sales Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.
Posted 1 week ago
3.0 - 8.0 years
5 - 11 Lacs
Hyderabad, Delhi / NCR
Work from Office
Key Responsibilities Ensuring sales and margins as per agreed budgets. Training, motivating and managing performance of team members. Responsible for Visual Merchandising and mystery shopping scores at the store Establishing relations and networking with customers through high standards of customer service with a personalized approach Keeping updated on new products, brand developments and industry news. Ensuring that operations stay in accordance with SOPs & ICP. Be the administrative in-charge of the store. Key Attributes Must be passionate about delivering friendly and responsive customer service. Must have excellent conversational and interpersonal skills. Must be energetic, proactive and goal oriented. Must have a strong sense of discipline and be eager to learn. Must have high standards of personal grooming and have a friendly manner. Must be able to motivate his team and demand performance. Skills & Qualification 5-7 years of experience preferably in retail of premium brand with last 2-3 years in managing of showroom. Minimum Qualification: Graduate
Posted 1 week ago
1.0 - 6.0 years
0 - 0 Lacs
bangalore, hyderabad, pune
On-site
Hi, Job Opening for Luxury Brands Like Beauty, Jewelry & Fashion Retail Sales. Position: Retail Sales Officer Salary - 2L to 5L + Incentives Location: Bangalore, Chennai & Hyderabad and Pune Contact -|| Aruna Sudhakar || +91 9035185184 || aruna@onjob.in ||
Posted 1 week ago
2.0 - 7.0 years
0 - 0 Lacs
bangalore, hyderabad, pune
On-site
Hi, Job Opening for Luxury Brands Like Beauty, Jewelry & Fashion Retail Sales. Position: Retail Sales Officer Salary - 2L to 5L + Incentives Experience: 1- 8 Years Location: Bangalore, Chennai & Hyderabad Contact -|| Aruna || +91 9035185184 || aruna@onjob.in || Job Description: We are looking for an experienced Retail Sales Executive to oversee the daily operations of our store. You will be the one to ensure smooth running of operations to maximize sales and minimize costs. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the stores profitability. Job Responsibilities: Greet and direct customers Provide accurate information (e.g., product features, pricing and after-sales services) Answer customers questions about specific products/services. Conduct price and feature comparisons to facilitate purchasing. Cross-sell products Ensure racks are fully stocked Manage returns of merchandise Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times) Inform customers about discounts and special offers Provide customer feedback to the store Manager Stay up to date with new products/services Requirements: Proven work experience as a Retail Sales Representative, Sales Associate or similar role. Understanding of the retail sales process. Familiarity with consumer behaviour principles. Knowledge of inventory stocking procedures. Basic math skills. Track record of achieving sales quotas. Excellent communication skills, capable of building trusting relationships. Ability to perform in fast-paced environments. Experience 1- 8 Years.
Posted 1 week ago
6.0 - 11.0 years
6 - 10 Lacs
Hyderabad, Delhi / NCR
Work from Office
Candidates from Luxury. Must be Handling UHNI/HNI Clients. Ensuring sales and margins as per agreed budgets. Training, motivating and managing performance of team members. Responsible for Visual Merchandising and mystery shopping scores at the store. Required Candidate profile Must have excellent conversational and interpersonal skill People Development & Team Building Focus on succession planning to ensure Team career goals are met & internal promotions fill open positions
Posted 1 week ago
3.0 - 8.0 years
0 - 0 Lacs
mumbai city, udaipur
On-site
Key Deliverables: Clientelling & Customer Experience: Build long-term relationships with clients through exceptional service personalized experiences Maintain a client database and proactively follow up for repeat business and referrals Deliver an engaging and memorable luxury retail experience that reflects the prestige of the Rolex brand. Sales & Product Expertise: Possess in-depth knowledge of Rolex products, including heritage, craftsmanship, technical features Confidently explain features, benefits, and care of Rolex timepieces to clients Store Operations: Support daily store operations including opening/closing procedures, visual merchandising, cleanliness. Ensure compliance with all company policies and brand standards Inventory Management Skills: Industry Preferred- Luxury watches brands, Cruise lines, High end fashion, Luxury hospitality.
Posted 1 week ago
1.0 - 6.0 years
1 - 3 Lacs
Ludhiana
Work from Office
Responsibilities: * Meet sales targets daily/weekly * Maintain showroom cleanliness & organization * Assist with customer service & product knowledge * Process transactions accurately using POS system
Posted 1 week ago
0.0 - 5.0 years
2 - 5 Lacs
Mumbai Suburban, Thane, Mumbai (All Areas)
Work from Office
Role & responsibilities Job Title: Customer Engagement Associate Role & Responsibilities: Customer Interaction: Greet and welcome customers in a friendly manner. Engage with customers to understand their requirements and provide assistance accordingly. Provide information on special offers and value-added services to Popley Pure Members. Sales and Product Knowledge: Direct customers to appropriate counters, introduce them to various products, and actively participate in the selling process. Build customer confidence through suggestive selling techniques to drive sales. Conduct remote selling activities, such as sales through video calls, to maximize customer reach. Prioritize selling of aged stock through remote methods while maintaining customer satisfaction. Cross Selling and Promotion: Perform cross-selling and cross-promotion activities, especially with High Net Worth Individuals (HNI) customers, across all product categories. Generate customer leads and increase footfall by actively marketing and promoting the store during events and exhibitions. Call and invite customers to visit the store for special promotions and campaigns. Market Awareness: Stay informed about products and services offered by competitors. Update product knowledge regularly and report market trends to superiors. Accuracy and Customer Satisfaction: Verify the accuracy of product details, weights, and invoices after a sale to ensure customers receive the correct products with the right information. Pure Savings Program: Inform customers about special offers and actively enroll them in the Pure Savings Program. Implement strategies to maximize customer participation in loyalty programs. This role requires a proactive approach to customer engagement, a strong understanding of the product range, and the ability to drive sales through effective communication and marketing efforts. The candidate should be adaptable to remote selling techniques and committed to maintaining high levels of customer satisfaction. Preferred candidate profile Perks and benefits Be a part of the Dynamic Popley Team & participate in the P.E.R.K.S : Popley Employee Recognition & Knowledge for Success visit https://perks.popleys.com for details
Posted 1 week ago
4.0 - 7.0 years
12 - 22 Lacs
Bengaluru
Work from Office
Job Requirements Job Title: Social Media Manager Experience: 5-6 Years Team: Brand Marketing Reports to: Brand Communications Lead Have you debated whether mob wife aesthetic’ will outlive ‘clean girl era’? Can a sneaker collab break culture? Is cringe the new cool? If you’ve got opinions about these, we want to hear them. We’re looking for a creative, trend-savvy Social Media Manager who lives and breathes fashion, youth culture and all things digital ! If you’ve got experience crafting great content, working with influencers, and executing killer social strategies, you’re at the right place. This isn’t just another social media job – it’s your chance to be a part of shaping and growing the next big thing in fashion , building an epic community, and staying ahead of the trends. What You’ll Be Doing: Social Media Strategy & Execution Develop a bold, platform-specific social media strategy—deeply rooted in the overarching brand vision—that fuels brand love, drives meaningful engagement, and positions Fastrack at the forefront of youth culture and conversation Plan and manage social media content across platforms like Instagram, YouTube Collaborate with internal teams to align social with overall brand campaigns and product drops Content Creation & Planning Develop monthly content calendar based on brand priorities and cultural trends Create fun, share-worthy, and platform-specific content that connects with the youth Sniff out what’s next in fashion, internet culture, and youth trends before they blow up Have a strong POV and the instinct to ride moments or shape them Influencer Marketing & Creator Collabs Identify and onboard creators who match our vibe and values Create a bank of creators and spark long term relationships with core fashion creators Ensure benchmarks on cpv/cps are met with every creator initiative Co-create content and campaigns that feel authentic, trend-forward, and community-driven Community Engagement & Brand Advocacy Build a strong engaged community of brand believers and scale it to 1 mn followers by FY27 on Instagram Manage initiatives like a youth ambassador program - and scale it as a powerful voice of the brand Analytics & Optimization Track platform and content performance regularly using social media tools Use insights to tweak content, improve strategy, and double down on what’s working Work Experience Experience: 5–7 years of experience in social media management, content creation, and influencer marketing - ideally in youth, fashion, or lifestyle brands. Deep understanding of social platforms and their algorithms (Instagram, YouTube Shorts, Snap, etc.) Strong storytelling and visual communication skills Experience leading influencer campaigns and working with content creators Proficiency in using analytics tools and turning data into strategy Ability to balance creativity with business outcomes Bonus: Comfortable in front of the camera or with live social content Education : A degree in Marketing, Communications, Fashion, or a related field is preferred.
Posted 1 week ago
10.0 - 20.0 years
6 - 13 Lacs
Hyderabad
Work from Office
Dear Candidate, We have an urgent requirement for B2B sales trainer for Hyderabad . Below are the details .Interested candidates can share their resumes on swati.gupta@niit.com or whatsapp on 9773902349. Location: Hyderabad Skills needed: Experience in In-store selling as well as in training retail and B2B sales people This maybe someone who has been an Enterprise sales person with IBM, HP, Dell. Preferred: A trainer who has experience with Tech devices like phones, laptops, watches etc. Language: Fluency in English and Telugu This maybe someone who has been a Store Sales team lead or trainer at Vodafone, Xiomi or Tech manufacturers. Desired Exp: Experience of delivering product and sales training Having ground level experience of working on target based sales (preferably someone who started out as sales exec at a retail store and rose to becoming a trainer) Someone who is keen on learning something new Someone who can speak English, Hindi, Telugu and Malayalam Candidate being from a technology background is a plus, but not mandatory Please note this is NOT field sales. This is In-store sales. The trainer, if selected, will get certified by customer on their products. Certification process is very long, and therefore, long-term commitment is needed (at least 5 years). They will be required to deliver training in classroom, in store, as well as on virtual platform. Shift Timings :General City Hyderabad Mode : Classroom
Posted 1 week ago
3.0 - 8.0 years
6 - 8 Lacs
Hyderabad, Ahmedabad, Mumbai (All Areas)
Work from Office
Build lasting client relationships through personalized service. Deliver luxury Rolex experience, manage sales, store ops, and inventory with product expertise and adherence to brand standards
Posted 2 weeks ago
3.0 - 8.0 years
6 - 8 Lacs
Hyderabad, Ahmedabad, Mumbai (All Areas)
Work from Office
Build lasting client relationships through personalized service. Deliver luxury Rolex experience, manage sales, store ops, and inventory with product expertise and adherence to brand standards
Posted 2 weeks ago
1.0 - 6.0 years
3 - 6 Lacs
Bengaluru
Work from Office
JD for Asst. Store & Design Manager Company Name: The White Teak Company (By Asian Paints) Website: www.whiteteak.com Location: Jayanagar 5th Black, Bangalore Job Timings: 11.00 AM-7.00 PM/12.00 Noon-8.00 PM About the Company- The White Teak Company is Indias Largest Decorative Lighting Brand, and one look at our resplendent collection of lighting designs will make you realise were not exaggerating. For years, millions have entrusted us with their dreams, and we’ve always enabled them to realise their glorious visions of their dream homes. We know the emotions that go into adorning your fabulous abodes and lighting up every nook and cranny of your living space, and that is why we are with you at every step of designing the lighting layout of your home. The White Teak Company is here to bridge the gap to your dream home and we will stay by your side at every stage of designing the lighting layout of your space. Let The White Teak Company work its magic on your home, visit our decorative lighting store near you now. Or since you’ve made it till here, you can feast your eyes on the finest luxury lighting collection and home decor online. About the role- We are searching for an easy-going Asst. Store & Design Manager to provide guidance to extant, new, and potential clients, with the aim of generating sales. The Asst. Store & Design Manager should advise these individuals about existing offerings, paying special attention to the products that seem to be best suited to the client’s needs. To be successful as a retail sales consultant, you should be well-spoken and knowledgeable about our products' features and applications. A marvelous Asst. Store & Design Manager will use every conceivable opportunity to cross-sell. Asst. Store & Design Manager Responsibilities: Welcoming customers and creating a positive shopping experience Reading product manuals and attending training workshops to maintain an in-depth understanding of our offerings. Consultative approach and demonstrating product features, benefits and providing information on pricing, delivery options, and warranties. Address customer complaints and resolve issues in a timely and professional manner. Tracking and engaging in follow-up conversations about products, as needed. Maintaining knowledge of current sales and promotions and competitions. Keeping up-to-date with industry trends and new products Striving to provide top-notch customer service in each instance. Achieving stipulated sales goals on time. Building relationships with customers and maintaining a customer database Maintaining a clean and organized store appearance Asst. Store & Design Manager Requirements: Prior experience in retail in-house sales- Min 5 Years in Retail Sales Computer literate, including the ability to use point-of-sale systems, inventory management systems, and other software programs. Product and industry knowledge Ability to describe product features in simple or technical terms based on clients' existing knowledge. Team Player Exceptional communication skills in English both verbal and written . Should be able to listen to customers' needs and help them find the right decorative lights for their homes. Confident, assertive, and honest approach to communication. Outstanding improvisation, negotiation, and persuasion abilities. Attuned to subtleties in human interactions Interested candidates with relevant experience apply. Immediate joiners preferred.
Posted 2 weeks ago
1.0 - 6.0 years
3 - 5 Lacs
Mumbai, Navi Mumbai
Work from Office
JOB DESCRIPTION Position: Sales Executive Required- MALE APPLICANTS ONLY Company: Aspect Bullion & Refinery Pvt. Ltd. Location: R City Mall, Ghatkopar, Mumbai Salary: Up to 35,000 per month Experience: Minimum 6 months (Jewellery industry experience on paper is mandatory) Qualification: HSC / Graduate Language Requirement: Fluency in English is mandatory Working Days: 6 days a week (1 rotational off from Monday to Friday) Key Responsibilities: Assist walk-in customers in the showroom and provide an excellent customer experience. Present and sell jewellery products confidently, with accurate product knowledge. Maintain records of daily sales and customer interactions. Follow up with potential clients and maintain relationships with existing customers. Achieve monthly sales targets set by the management. Ensure the visual merchandising and cleanliness of the store meet brand standards. Handle customer queries, complaints, and concerns professionally and promptly. Coordinate with team members and report to the Store Manager. Required Skills: Prior experience in the jewellery industry is mandatory. Excellent communication and interpersonal skills. Strong customer service and sales orientation. Confidence in handling high-value products and transactions. Ability to work in a fast-paced retail environment. Professional attitude and well-groomed appearance. How to Apply: Interested candidates can connect at 7977992180 Pooja Zala for more details or to schedule an interview.
Posted 2 weeks ago
8.0 - 12.0 years
10 - 13 Lacs
Chennai
Work from Office
After Sales Support Technical Support Responsibilities 1. Service Centre Setup & Operations Coordinate with IRSG for layout and establishment of service centres. Ensure supply and availability of equipment and spare parts. Manage service centre operations including technical issues, spurious parts, customer escalations, and manpower. Drive operational excellence and workplace discipline across all service centres. 2. Manpower Management Identify training needs and new skills for technical staff. Interview and select candidates based on defined criteria. Develop onboarding plans for new technicians. Identify technician requirements due to attrition or new store openings. 3. Technology & Capability Development Build in-house capability for servicing new technologies (e.g., smartwatches). 4. Customer Service Excellence Ensure quick and quality service across regions. Conduct recognition programs (e.g., "Impressions") for customer-facing roles. 5. Exhibitions & Dealer Engagement Coordinate with regional teams to organize exhibitions for dealers/distributors showcasing new straps. 6. Compliance & Audits Conduct stock audits and ensure commercial compliance periodically. Monitor processes like GPRC, WRA, WDC, PRP. 7. Pre-Sales Support Conduct periodic pre-sales audits to ensure defect-free stock in stores and with distributors. 8. Support & Query Resolution Assist regional teams with queries related to spurious parts/products.
Posted 2 weeks ago
2.0 - 7.0 years
2 - 6 Lacs
Kolkata, Dubai, Mangaluru
Work from Office
JOBS IN QATAR INTERNATIONAL AIRPORT 2 to 5 yrs exp. in Jewelry or other sales experience candidates are also welcome MALE & FEMALE BOTH ARE WELCOME CANDIDATE SHOULD UNDERSTAND SPEAK FLUENT ENGLISH PLEASENT PERSONAILITY REQUIRED ONLINE INTERVIEW
Posted 2 weeks ago
1.0 - 6.0 years
3 - 7 Lacs
Ahmedabad
Work from Office
We are looking for passionate and customer-focused *Retail Sales Executives from the watch or fashion retail industry to join our store team at Palladium Mall, Ahmedabad. - Key Responsibilities:* * Greet and assist walk-in customers with product selection * Sell high-end watches and build long-term customer relationships * Achieve monthly sales targets and KPIs (Conversion, UPT, etc.) * Handle POS billing, returns, and exchanges * Maintain store visual standards and inventory accuracy * Provide exceptional after-sales service and product knowledge * Experience: 13 years in **watch, fashion, or luxury retail* * *Industry Preference*: Titan, Fossil, Casio, Timex, Daniel Wellington, Lifestyle, Shoppers Stop, Pantaloons, etc. * Excellent communication and interpersonal skills * Fluent in English, Hindi, and local language * Presentable, confident & customer-centric * Willing to work in a retail mall environment (weekends included)
Posted 2 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Vapi, Gandhidham, Ahmedabad
Work from Office
We are hiring for sales associate for one of leading Juellery Brand. experienced counter sales girls can share the resume,
Posted 2 weeks ago
0.0 - 5.0 years
0 - 3 Lacs
Bengaluru
Work from Office
Job description Job Title: Counter Sales Executive Jewellery Location: Sarjapur, Bangalore Industry: Jewellery / Fashion Retail Salary: Based on experience and last drawn salary Gender: Male & Female both candidates are eligible Experience: Fresher or Experienced (1+ years in fashion retail/jewellery sales preferred) Job Description: We are hiring enthusiastic Counter Sales Executives for a reputed jewellery retail brand in Sarjapur, Bangalore. The ideal candidate should have excellent communication skills in English and a customer-centric approach. Key Responsibilities: Greet and assist customers in selecting jewellery products at the counter. Understand customer requirements and recommend suitable products. Maintain product knowledge and be up to date with current promotions and offers. Ensure the counter is well-maintained, clean, and stocked. Handle customer queries and resolve issues with a positive attitude. Achieve sales targets and contribute to the stores performance. Maintain accurate billing and follow company protocols. Candidate Requirements: Fluent English communication is a must Freshers with good communication skills are welcome Candidates with experience in fashion retail or jewellery sales will be preferred Pleasant personality, grooming, and good interpersonal skills How to Apply: Call/WhatsApp: 7703903078 (Asha) Email: asha.kushwah@cielhr.com
Posted 2 weeks ago
2.0 - 5.0 years
7 - 16 Lacs
Hubli
Work from Office
Area Business Manager-Retail at Titan Division: Watches & Wearables Location: Hubli Proficiency in Kannada would be an advantage Job Summary: As an Area Business Manager-Retail, you will be responsible for managing and growing the retail business in the Hubli region. You will be working closely with the sales team and other departments to drive sales, increase market share, and achieve revenue targets. This role requires a strong understanding of the jewellery market, excellent communication and leadership skills, and the ability to build and maintain relationships with key stakeholders. Key Responsibilities: - Develop and implement sales strategies to drive business growth in the Hubli region - Manage a team of sales executives and provide guidance and support to achieve sales targets - Identify and develop new business opportunities through market research and networking - Build and maintain relationships with key clients and partners to ensure customer satisfaction and loyalty - Monitor and analyze sales data to identify trends and make recommendations for improvement - Collaborate with other departments, such as marketing and operations, to ensure smooth execution of sales plans - Stay updated on industry trends, competitor activities, and market developments to inform business decisions - Conduct regular performance evaluations and provide feedback and coaching to team members - Ensure compliance with company policies and procedures, and maintain high ethical standards in all business dealings Qualifications: - Masters degree in Business Administration, Marketing, or a related field - Minimum of 2 years of experience in Retail - Proven track record of achieving sales targets and driving business growth - Strong leadership skills and the ability to motivate and manage a team - Excellent communication, negotiation, and interpersonal skills - In-depth knowledge of the jewellery market and industry trends - Proficient in using sales and data analysis tools - Willingness to travel within the Coimbatore region as needed Additional Parameters: - Fluency in Kannada and English If you are a dynamic and results-driven individual with a passion for the Watches industry, we would love to hear from you. Join our team at Titan and be a part of our journey towards excellence in the retail market.
Posted 2 weeks ago
2.0 - 6.0 years
2 - 5 Lacs
Hyderabad
Work from Office
Job Overview: We are seeking a dedicated and customer-focused Customer Relationship Officer (CRO) to join our team in the watch industry. The CRO will play a pivotal role in maintaining strong relationships with customers, ensuring their satisfaction with our products, and delivering exceptional service. This individual will be responsible for engaging with customers to understand their needs, addressing inquiries, and providing expertise on our wide range of watches, from luxury timepieces to everyday wear. Key Responsibilities: Customer Support : Act as the primary point of contact for customers, providing assistance via phone, email, in-person, and online chat. Address inquiries related to watch features, warranty, repairs, and product availability. Product Expertise : Offer expert guidance on watch types (luxury, mechanical, quartz, smartwatches, etc.), features, and maintenance. Help customers choose the right product based on their style and requirements. Relationship Building : Develop and nurture long-term relationships with customers, ensuring repeat business through personalized service and follow-up. Sales Support : Assist customers in making informed purchasing decisions. Upsell and cross-sell accessories such as straps, cases, and other related products to increase revenue. After-Sales Service : Coordinate and manage post-purchase services such as repairs, exchanges, and warranty claims. Ensure that customers are satisfied with the quality of their purchase. Customer Engagement : Engage with customers through social media platforms, ensuring timely responses to inquiries and addressing any concerns. Maintain positive brand representation across various channels. Feedback Collection : Gather customer feedback on products, services, and experiences to improve the overall customer journey. Problem Resolution : Address and resolve any customer complaints or issues related to products, services, or delivery with a focus on customer satisfaction and retention. Monitor Trends : Stay up-to-date on market trends in the watch industry, competitor products, and customer preferences to provide valuable insights to management. Qualifications and Skills: Education : Bachelor's degree in Business, Marketing, or related fields (preferred). Experience : Previous experience in customer service, sales, or a customer relationship management role, preferably within the retail or luxury goods industry. Product Knowledge : Strong understanding of different types of watches (mechanical, automatic, quartz, smartwatches) and watch brands (luxury or mainstream). Excellent Communication : Exceptional verbal and written communication skills to engage with customers effectively. Problem-Solving Skills : Strong ability to handle difficult situations and resolve customer complaints efficiently. Attention to Detail : Ability to provide precise information regarding watch features, maintenance, and repairs. Sales Skills : Experience in upselling and cross-selling products, with a keen ability to understand and anticipate customer needs. Technological Proficiency : Comfortable using CRM software and digital tools to manage customer interactions and track sales. Familiarity with social media platforms for customer engagement is a plus. Customer-Oriented Attitude : A passion for delivering excellent customer service and building lasting customer relationships. Multilingual (Optional) : Ability to speak additional languages is an advantage, particularly for international customers. Preferred Experience: Previous experience in the watch or luxury goods industry is a plus. Knowledge of watch servicing and repair processes is beneficial.
Posted 2 weeks ago
0.0 - 5.0 years
2 - 7 Lacs
New Delhi, Bengaluru, Mumbai (All Areas)
Work from Office
We are looking to hire dynamic Fashion Consultants & Client Advisor for Fashion luxury brands. Candidates with excellent communication skills and customer service are requested to apply Salary- Upto 10LPA Location- Delhi/Mumbai/Bengaluru Please share your CV and pictures with me on WhatsApp- 8360318637 or email- nidhima.sinha@unisoninternational.net
Posted 3 weeks ago
1.0 - 6.0 years
2 - 4 Lacs
Chennai, Bengaluru
Work from Office
Role & responsibilities Greeted customers, understood their requirements, and provided tailored product recommendations. Built long-term relationships with clients to drive repeat business and referrals. Achieved and consistently exceeded monthly and quarterly sales targets. Promoted upselling and cross-selling based on customer needs and preferences. Maintained in-depth knowledge of gold, diamond, platinum, and gemstone jewellery. Explained product features (weight, purity, design, certification) to assist customer decisions. Handled POS billing, customer order processing, and invoice generation. Conducted timely follow-ups for pending purchases, new arrivals, and festive offers. Preferred candidate profile Experience in Retail sales., customer handling and convincing skill Should have scanned or photocopy of educational certificates (Must) Immediate joiners preferred
Posted 3 weeks ago
10.0 - 18.0 years
8 - 12 Lacs
Hyderabad
Work from Office
Job Title: Showroom Manager Department: Retail Sales Company: TBZ LTD. Type: Permanent Roles and Responsibilities Manage showroom operations, including sales, customer service, and inventory management. Oversee counter sales team to achieve targets and provide excellent customer experience. Ensure effective store management by implementing retail strategies and maintaining high standards of visual merchandising. Develop strong relationships with customers through personalized service and product knowledge. Collaborate with other departments (e.g., marketing) to drive business growth. Desired Candidate Profile 10-18 years of experience in luxury retail or jewelry industry. Proven track record in achieving sales targets and managing teams effectively. Strong understanding of gems, gold, watches, and other luxury products. Excellent communication skills for building strong customer relationships. Ability to work independently with minimal supervision. Regards, Vinod Salvi 9930084333
Posted 3 weeks ago
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