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2.0 - 6.0 years
0 Lacs
erode, tamil nadu
On-site
Role Overview: As a Service Advisor, your primary responsibility will be to provide exceptional customer service in diagnosing vehicle problems, scheduling service appointments, communicating repair needs and costs, and ensuring timely completion of work. You will serve as the main point of contact for customers seeking automotive service and repairs, playing a crucial role in maintaining customer satisfaction and building relationships. Key Responsibilities: - Greet customers promptly and professionally, listen attentively to their concerns, and accurately document vehicle issues. - Provide clear explanations of recommended repairs and maintenance, maintain consistent communication with cus...
Posted 1 month ago
4.0 - 9.0 years
3 - 6 Lacs
Bawal, Manesar
Work from Office
Receive & review warranty claims submitted by customers. claims based on warranty policies product service specifications. Claims resolution: product & resolve warranty claims, Policy enforcement warranty policies, guideline, Customer Complaints Required Candidate profile Warranty claims statistics share insights with relevant stakeholders & Customer Satisfaction. manufacturing issues contributing to warranty claims. Data analysis warranty claim trends & improvement.
Posted 3 months ago
 
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