Walk-in drive For Learning Admin

Walk-in drive for Learning Administrator Please walk-in for interview on 31st-Oct-25 at Bangalore location.

Interview details:

Interview Date: 31st-Oct-25

Interview Time: 10 AM till 1 PM

Interview Venue:

Venue For JP Nagar: Infosys BPM Limited.,

#785, Ground Floor Axis Sai Jyoti,

15th Cross 100 Feet Road,

Sarakki, 1st Phase J P Nagar,

Bengaluru, Karnataka 560078

Landmark: Near Sindhoora Convention Centre

Job title: Process Analyst Learning Administrator

Essential Duties and Responsibilities:

The Learning Administrator is responsible for uploading content, conducting, coordinating and organizing virtual/physical classroom sessions & events and reporting.

Skill Expectations:

• Course upload & Creation on LMS Providing Course Overview and Course details
• Scheduling events
• Registering learners
• Facilitating the event/session
• Resolve technical issues such as helping participants who are having trouble logging on or starting their video and/or audio broadcasts
• Distributing their contact information with participants prior to the first class session so they know who to contact
• If required set up a separate chat pod for your facilitator to use to communicate directly with you without interrupting the class
• Sharing enrollment list on daily/weekly basis with Facilitators
• Marking attendance and course completion
• Interacting with relevant stakeholders
• Capturing Feedback
• Recording the meeting.
• Making the recording/s available for participants who missed the scheduled event/session
• Client communication and stakeholder management
• Learning Analytics - Reporting and Dashboard
• SLA management
• Setting up Quality and audit guidelines
• Monitoring teams performance against the agreed SLAs
• Escalation Management

Behavioral Expectations

• Ensuring adherence to SLAs and quality expectations
• Handle queries and calls if needed