An International BPO based in Mira Road operating since last 12 years with current employee strength of 100+ employees. We are expanding our operations and need 60 Candidates for our various U.S. Outbound Sales Processes. Candidates should have good command over spoken and written English/ A go getter Attitude. Night shift Job 5days working (Sat & Sunday fix off) Job Timing - 7:30pm to 5am Requirement - Good Communication in English Qualification No bar Min (18 Yrs) Location - Mira Road Salary - For Fresher between 15k to 20k For Exp. between 20k to 30k Interview : Mon – Fri 7:30pm onwards (Walk in only) Age Limit: max 41 yrs Contact Person Sharmeen 7208784977
Job Title: Team Leader Location: Mira road Department: Sales Employment Type: Full-Time Salary: 25k to 40k Exp: Upto 1 year Job Summary: We are looking for a dedicated and result-oriented Team Leader to manage a team of professionals and oversee daily operations. The ideal candidate will ensure productivity targets are met, team morale is high, and customer satisfaction is maintained. You will play a key role in coaching, monitoring performance, and resolving operational issues efficiently. Key Responsibilities: Supervise and guide team members to achieve daily, weekly, and monthly goals. Monitor individual and team performance through reports and KPIs. Provide coaching, feedback, and training to enhance team capabilities Delegate tasks effectively and ensure timely completion of work. Address any team issues and escalate when necessary. Maintain clear communication between team and management. Ensure compliance with company policies and procedures. Conduct regular team meetings and one-on-one sessions. Prepare and share performance reports with higher management. Foster a positive and collaborative team environment. Requirements: Bachelor's degree in any discipline (preferred). Proven experience as a Team Leader or in a supervisory role. Strong leadership and organizational skills. Excellent communication and interpersonal abilities. Ability to work under pressure and meet deadlines. Proficiency in MS Office and relevant tools (e.g., CRM, HRMS, etc.). Problem-solving mindset with a hands-on approach. Preferred Skills: Experience in [sector – Sales] Conflict resolution and team motivation skills. Ability to adapt to fast-paced environments. Benefits: Competitive salary Provident fund Career growth opportunities Friendly work culture
Job Title: Team Leader – International BPO Location: [Mira Road] Shift: Night Shift Saturday & Sunday Fixed off Job Timing: 7:30 pm to 5:00 am Salary Range: (25k to 40k) Depends on interview/Experience Age:- 25 to 38 Reports To: Operations Manager / Process Manager Experience Required: 1–5 years in BPO, with 1+ year in a TL role (Preferred in international Exp) Job Summary: We are seeking a proactive and experienced Team Leader to oversee a team of associates/executives handling international customer interactions. The Team Leader will be responsible for achieving operational targets, managing performance, driving quality and compliance, and ensuring excellent service delivery in line with client expectations. Key Responsibilities: Monitor real-time performance metrics and take corrective actions when required. Conduct regular team huddles, one-on-ones, performance reviews, and feedback sessions. Track and report daily, weekly, and monthly metrics to the operations manager. Handle escalations and resolve client/customer complaints professionally. Conduct training refreshers or coordinate with L&D to upskill team members. Maintain discipline, attendance, and adherence within the team. Ensure process compliance and data security as per international standards (e.g., GDPR, HIPAA if applicable). 1+ year of experience as a Team Leader in an international BPO environment. Strong understanding of customer service metrics and call center dynamics. Excellent communication, coaching, and interpersonal skills. Proficient in MS Office tools (Excel, PowerPoint) and reporting Ability to work in a fast-paced, target-driven environment Willingness to work in night shifts Benefits: Competitive salary Provident fund Career growth opportunities Friendly work culture
An International BPO based in Mira Road operating since last 12 years with current employee strength of 100+ employees. We are expanding our operations and need 60 Candidates for our various U.S. Outbound Sales Processes. Candidates should have good command over spoken and written English/ A go getter Attitude. Night shift Job 5 days working (Sat & Sunday fix off) Job Timing - 7:30pm to 5am Requirement - Good Communication in English Qualification No bar Min (18 Yrs) Location - Mira Road Salary - For Fresher between 15k to 20k For Exp. between 20k to 30k Interview : Mon – Fri 7:30pm onwards (Walk in only) Age Limit: max 39 yrs
Job Title: Team Leader – International BPO Location: [Mira Road] Shift: Night Shift Saturday & Sunday Fixed off Job Timing: 7:30 pm to 5:00 am Salary Range: (25k to 40k) Depends on interview/Experience Age:- 25 to 38 Reports To: Operations Manager / Process Manager Experience Required: 1–5 years in BPO, with 1+ year in a TL role (Preferred in international Exp) International experience mandatory (min 1 Year) Job Summary: We are seeking a proactive and experienced Team Leader to oversee a team of associates/executives handling international customer interactions. The Team Leader will be responsible for achieving operational targets, managing performance, driving quality and compliance, and ensuring excellent service delivery in line with client expectations. Key Responsibilities: Monitor real-time performance metrics and take corrective actions when required. Conduct regular team huddles, one-on-ones, performance reviews, and feedback sessions. Track and report daily, weekly, and monthly metrics to the operations manager. Handle escalations and resolve client/customer complaints professionally. Conduct training refreshers or coordinate with L&D to upskill team members. Maintain discipline, attendance, and adherence within the team. Ensure process compliance and data security as per international standards (e.g., GDPR, HIPAA if applicable). 1+ year of experience as a Team Leader in an international BPO environment. Strong understanding of customer service metrics and call center dynamics. Excellent communication, coaching, and interpersonal skills. Proficient in MS Office tools (Excel, PowerPoint) and reporting Ability to work in a fast-paced, target-driven environment Willingness to work in night shifts Benefits: Competitive salary Provident fund Career growth opportunities Friendly work culture
An International BPO based in Mira Road operating since last 12 years with current employee strength of 100+ employees. We are expanding our operations and need 60 Candidates for our various U.S. Outbound Sales Processes. Candidates should have good command over spoken and written English/ A go getter Attitude. Night shift Job 5days working (Sat & Sunday fix off) Job Timing - 7:30pm to 5am Requirement - Good Communication in English Qualification No bar Min (18 Yrs) Location - Mira Road Salary - For Fresher between 15k to 20k For Exp. between 20k to 30k Interview : Mon – Fri 7:30pm onwards (Walk in only) Age Limit: max 41 yrs