voice process

Prochant India Private Limited

0 years

2 - 3 Lacs

chennai tamil nadu

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

customer service computer skills typing in-person communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Answering inbound calls and making outbound calls to customers Providing customer support and resolving their issues Utilizing knowledge of products or services to effectively assist customers Following communication scripts and procedures Ensuring all interactions are recorded and documented accurately
Excellent verbal communication skills Strong problem-solving and decision-making abilities Ability to handle high volumes of calls in a fast-paced environment Good listening and customer service skills Ability to adapt to different customer personalities and handle challenging situations Basic computer and typing skills
Excellent verbal communication Customer service orientation Problem-solving Decision-making Active listening Ability to multitask Adaptability Basic computer skills Typing skills

Job Types: Full-time, Part-time, Permanent, Fresher

Pay: ₹19,736.00 - ₹28,416.00 per month

Benefits:

Provident Fund

Work Location: In person

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