Voice Process Associate

0 years

0 Lacs

Posted:4 days ago| Platform: Indeed logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Voice Process Associate
Location: Chennai, Tamil Nadu
Industry: BPO / Customer Support / Telecommunication
Job Type: Full-Time

Job Description:
We are hiring Voice Process Associates to join our dynamic customer support team in Chennai. The ideal candidates will be responsible for handling inbound and/or outbound customer calls, resolving queries, and providing excellent service.

Key Responsibilities:

  • Handle customer calls professionally and efficiently
  • Address customer inquiries, complaints, and support issues
  • Maintain accurate records of customer interactions
  • Follow communication guidelines and scripts as necessary
  • Escalate unresolved issues to the appropriate teams

Requirements:

  • Any graduate / 12th pass with relevant experience
  • Freshers are welcome; prior BPO or call center experience is an advantage
  • Good communication skills in English and regional languages (Tamil preferred)
  • Willingness to work in rotational shifts

Salary: ₹12,000 – ₹20,000 per month (based on experience)
Work Location: Chennai
Shift: Day / Rotational / Night shifts (based on process)

Benefits:

  • Performance incentives
  • Attendance bonus
  • Paid training provided
  • Career growth opportunities

How to Apply:
Contact HR [8122207679, 9092717196].

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹17,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

Speak with the employer
+91 8122207679Application Deadline: 20/08/2025Expected Start Date: 25/08/2025

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