Voice Process Associate

1 years

3 - 4 Lacs

Posted:2 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Hiring: Voice Process – Citi Customer Service

Location: Noida & Gurgaon
Shifts: 24/7 (Rotational)
Process: Voice – Customer Service for Citi (Financial Services)

Job Levels & Packages

Entry Level

  • Qualification: Graduate / Undergraduate with 6 months experience
  • CTC: ₹3,40,000/year

Experienced

  • Qualification: Undergraduate / Graduate with 1 year experience
  • CTC: ₹4,25,000/year (approx.) – 20–30% hike on Last Drawn Salary

Selection Process

  • FSR (Full Screening Round)
  • Operations Interview
  • Versant English Test (Min. Score: 60)
  • Typing Test (Min. 20 WPM @ 85% accuracy)
  • WBI (Written Behavioral Interview)

Requirements

  • Strong spoken English & pronunciation
  • Ability to work rotational shifts including nights
  • Document verification (education, experience, salary slips)
  • Willingness to work in hiring zones only

WhatsApp: 6282679922

Job Types: Full-time, Permanent

Pay: ₹350,000.00 - ₹430,000.00 per year

Benefits:

  • Commuter assistance

Application Question(s):

  • Please enter your WhatsApp Number
  • Can you speak English fluently?
  • Can you type at a minimum speed of 20 words per minute with at least 85% accuracy?

Work Location: In person

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