Voice Bot Developer (AWS Lex & Lambda)

Responsibilities:

• AWS Infrastructure & Application Design:

  Design, implement, and maintain scalable, high-performance AWS infrastructures. Lead the development and optimization of cloud-native applications using AWS services.

• Serverless Architecture:

  Architect and deploy serverless solutions using

  AWS Lambda

  and related services.

• Chatbot Development:

  Create and manage

  Amazon Lex chatbots

  , integrating them with other AWS services.

• Infrastructure as Code:

  Develop and maintain

  AWS CloudFormation templates and Terraform scripts

  for infrastructure as code.

• Networking Solutions:

  Implement secure and efficient networking solutions using

  VPC, VPN

  , and related services (Security Groups, Network ACLs, Elastic Load Balancing).

• Cloud Optimization:

  Optimize cloud costs and performance using tools like Cloud Checkr.

• Data Visualization:

  Create insightful dashboards using

  Amazon QuickSight

  for data visualization and reporting.

• Mentorship & Best Practices:

  Mentor junior team members and contribute to best practices and architectural decisions.

• Contact Center Management:

  Creation and management of

  Amazon Connect

  cloud contact centers.

• Connect Configuration:

  Extensive proficiency in Amazon Connect, including reporting and contact lens configuration.

• Contact Flow Development:

  Expert-level knowledge in creating contact flows, routing profiles, queues, and modules using Connect APIs.

• Integration:

  Integrate Amazon Lex bots with other AWS services and external systems.

Required Skills:

AWS Platform Expertise:

• Amazon Lex:

  Bot creation and customization.

• AWS Lambda:

  Serverless application development and integration.

• Amazon Connect:

  Cloud contact center setup, management, and integration.

• Core AWS Services:

  S3, EBS, Glacier, EFS, VPC, Route 53, EC2, RDS, IAM.

• AWS CloudFormation and Terraform

  for infrastructure as code.

• Networking:

  VPC, VPN, Security Groups, Network ACLs, Elastic Load Balancing.

• Containerization:

  Docker and Kubernetes.

• Scripting:

  Shell scripting, Node.js, and Python.

Other Technical Skills:

• Proficiency with cloud optimization tools (e.g., CloudCheckr).
• Proficiency in creating dashboards with

  Amazon QuickSight

  .
• Solid understanding of

  DevOps practices and CI/CD pipelines

  .

Specific Expertise:

• Proficiency in creating and managing Amazon cloud contact centers.
• Extensive proficiency with AWS services deployment using Cloud Formation and Terraform.
• Expert-level knowledge in creating contact flows, routing profiles, queues, and modules using Connect APIs.
• Ability to integrate Amazon Lex bots with other AWS services and external systems.

Soft Skills:

• Excellent problem-solving and analytical skills.
• Strong communication and documentation abilities.
• Proven track record of designing scalable and cost-effective solutions.
• Ability to work collaboratively in a fast-paced environment.
• Leadership capabilities in guiding technical teams and projects.
• Willingness to stay updated with the latest AWS services and best practices.