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Rnd Optimizar
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VOICE AND PROCESS TRAINER- HEALTHCARE BPO

VOICE AND PROCESS TRAINER- HEALTHCARE BPO

3 - 8 years

|

2 - 6 Lacs

Posted:1 day ago| Platform:

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Skills Required

bpo training insurance claims accent training healthcare

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled and energetic Voice and Process Trainer to join our Healthcare BPO team. The role includes training new hires, conducting refresher sessions, and delivering soft

skills and voice training, especially related to healthcare processes.

Qualifications & Skills:

Graduate in any discipline

Minimum 3 years of experience as a Voice and/or Process Trainer in a Healthcare BPO

Good knowledge of U.S. healthcare systems like insurance claims, RCM, and

provider/payer processes

Strong English communication skills (spoken and written)

Experience in accent training and call coaching

Preferred Competencies:

Energetic and confident trainer with strong people skills

Able to train diverse groups

Good at analyzing training effectiveness

Flexible to work in different time zones as needed

Experience in healthcare RCM is an added advantage.

Female candidates preferred

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