Voice and Chat

Job Description

Hiring Alert Voice & Chat Process at WNS! We are excited to announce new openings for Voice & Chat Process Executives at WNS, a leading global Business Process Management (BPM) company. If you're enthusiastic, dynamic, and have excellent communication skills, this is your chance to build a promising career with us! --- About WNS: WNS (Holdings) Limited is a global BPM leader with a presence in over 16 countries and delivery centers across the world. Headquartered in Mumbai, WNS provides comprehensive services across industries like banking, insurance, travel, healthcare, retail, and more. We combine deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led solutions with clients. Working at WNS means being part of a culture that values excellence, collaboration, and growth. Whether you're a fresher or have previous experience, WNS offers an environment where your career can thrive. --- Job Role: Voice & Chat Process Executive Location: WNS, Viman Nagar, Weikfield, Pune, Maharashtra Shift: Rotational Cab Facility: Available Key Responsibilities: Handle customer queries via voice and chat channels. Provide real-time support and solutions to customers. Maintain a positive, empathetic, and professional attitude at all times. Ensure timely follow-up and customer satisfaction. Requirements: Excellent communication skills (verbal and written). Prior customer service experience is a plus. Basic computer knowledge and typing speed. Ability to work in a fast-paced environment and in rotational shifts. Freshers and experienced candidates are welcome! --- Walk-In Drive Details: Dates: 16th May to 20th May Time: 11:00 AM – 2:00 PM Venue: WNS, Viman Nagar, Weikfield, Pune, Maharashtra Important: Please mention "HR ANJALI" on top of your resume when you attend the walk-in interview. --- Contact for More Info: HR Anjali – 7044307670 (Feel free to reach out via WhatsApp or call between 11 AM to 7 PM) --- Don’t miss this exciting opportunity to join a world-class organization and kickstart your professional journey with WNS !Role & responsibilities