6.0 - 12.0 years

0 Lacs

bareilly, uttar pradesh

On-site

As a Showroom Manager at Reliance Jewels, you will play a crucial role in overseeing the retail operations at the following locations: Bareilly, Kashipur, Lakhimpur, Najafgarh. You should be a seasoned candidate with a minimum of 6-12 years of experience in the jewellery industry. **Key Responsibilities:** - Plan retail KPIs to achieve Annual Operating Plan (AOP). - Supervise the achievement of GSS number and value targets by leading the store team. - Monitor overall store operations, including sales, staffing, training, inventory management, store upkeep, and cost control. - Focus on customer management to enhance the customer experience, satisfaction, and loyalty at the stores. - Implement SOPs for Visual Merchandising (VM) and Marketing in the stores. - Lead and manage the team effectively to align with business objectives and drive high performance. - Handle and resolve conflicts in a constructive manner. - Foster a culture of trust, integrity, and respect in the stores. - Provide growth opportunities to store employees through various step-up programs. - Develop functional capabilities in employees through appropriate training interventions. - Drive sales through omni channel approach. - Ensure timely resolution of customer complaints as per Turnaround Time (TAT). - Ensure availability of manpower for planned training programs. **Key Performance Indicators:** - Percentage of Like-for-Like (LFL) Growth - Percentage of Walk-in Target Achievement - Percentage Increase in Better Experience Ratio (BER) - Improvement in Diamond & Silver share in the store - Percentage of Conversion Rate - Increase in Average Basket Value (ABV) - Mystery Audit Score **Functional Competencies:** - Showroom Operations Effectiveness - Customer Orientation - Planning & Organizing **Behavioral Competencies:** - Nurturing - Result Orientation - Growth Mindset - Communication & Rapport Building This summary includes the key responsibilities, performance indicators, and required competencies for the Showroom Manager position at Reliance Jewels.,

Posted 17 hours ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.