Job Summary:We are seeking a motivated and results-driven Telecaller to join our team. The ideal candidate will be responsible for making outbound calls to prospective customers, explaining our products/services, and converting leads into sales or appointments. Key Responsibilities:Make outbound calls to potential customers to promote products or services. Answer incoming calls and resolve customer queries. Maintain records of calls, follow-ups, and customer interactions in the CRM. Generate leads and meet daily/weekly/monthly call and conversion targets. Follow up with interested customers via calls or emails. Maintain a positive and professional attitude at all times. Handle customer objections effectively and provide appropriate solutions.
Roles and Responsibilities · Training the aspirants on an integrated module (English Grammar + Spoken English + Soft skills + Work readiness · Creating Tests, PPTs, Video Recording lectures, etc. · Designing and conducting effective training programs. · Key Qualities for the Job: Communication skills, Instruction Skills, Writing Skills, Patience, Creativity, People skills. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Ability to commute/relocate: Chiplun - 415605, Maharashtra: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Experience: 5 month: 3 years (Required) Application Deadline: 12/06/2025 Expected Start Date: 01/07/2025
Roles and Responsibilities · Training the aspirants on an integrated module (English Grammar + Spoken English + Soft skills + Work readiness · Creating Tests, PPTs, Video Recording lectures, etc. · Designing and conducting effective training programs. · Key Qualities for the Job: Communication skills, Instruction Skills, Writing Skills, Patience, Creativity, People skills. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Ability to commute/relocate: Chiplun - 415605, Maharashtra: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Experience: 5 month: 3 years (Required) Application Deadline: 12/06/2025 Expected Start Date: 01/07/2025
Train students aspiring to become Cabin Crew or Ground Staff.. Conduct sessions on grooming, communication, personality development, and aviation service standards. Teach modules including aviation safety, airport codes, emergency procedures, and passenger handling. Prepare students for airline interviews through mock interviews, GD sessions, and resume building. Deliver engaging and interactive classroom and practical training sessions. Ensure students are industry-ready by improving their confidence, fluency, and presentation. Update and maintain training content, attendance, and performance records. Stay informed about current airline recruitment trends and eligibility criteria. Provide individual mentorship and feedback to enhance student performance. Coordinate with the academic team to maintain training standards and course delivery timelines.
Key Responsibilities:Team Supervision: Lead, manage, and motivate a team of telecallers to achieve daily, weekly, and monthly targets. Performance Monitoring: Track and review team performance, ensuring KPIs (calls made, conversions, follow-ups) are met. Training & Development: Provide onboarding, training, and regular coaching sessions for new and existing team members. Quality Assurance: Monitor calls for quality, provide feedback, and ensure adherence to scripts and company policies. Reporting: Maintain daily/weekly reports on team performance, call outcomes, and escalations for management review. Strategy Implementation: Collaborate with management to create calling scripts, campaigns, and strategies to improve conversion rates. Customer Handling: Resolve escalated customer queries or complaints to ensure customer satisfaction. Motivation & Morale: Foster a positive and target-driven work environment by encouraging teamwork and recognizing achievements.
Make outbound calls to potential and existing customers. Answer incoming calls professionally and address customer queries. Provide detailed information about products, services, or promotions. Maintain and update customer databases with accurate information. Follow up on leads and ensure timely closures. Handle customer complaints politely and escalate when necessary. Achieve daily/weekly call and sales targets.
Train students aspiring to become Cabin Crew or Ground Staff.. Conduct sessions on grooming, communication, personality development, and aviation service standards. Teach modules including aviation safety, airport codes, emergency procedures, and passenger handling. Prepare students for airline interviews through mock interviews, GD sessions, and resume building. Deliver engaging and interactive classroom and practical training sessions. Ensure students are industry-ready by improving their confidence, fluency, and presentation. Update and maintain training content, attendance, and performance records. Stay informed about current airline recruitment trends and eligibility criteria. Provide individual mentorship and feedback to enhance student performance. Coordinate with the academic team to maintain training standards and course delivery timelines.
Train students aspiring to become Cabin Crew or Ground Staff.. Conduct sessions on grooming, communication, personality development, and aviation service standards. Teach modules including aviation safety, airport codes, emergency procedures, and passenger handling. Prepare students for airline interviews through mock interviews, GD sessions, and resume building. Deliver engaging and interactive classroom and practical training sessions. Ensure students are industry-ready by improving their confidence, fluency, and presentation. Update and maintain training content, attendance, and performance records. Stay informed about current airline recruitment trends and eligibility criteria. Provide individual mentorship and feedback to enhance student performance. Coordinate with the academic team to maintain training standards and course delivery timelines.
**Job Description for a Tele Caller**: **Job Title:** Tele Caller **Department:** Sales / Admissions / Customer Support **Reports To:** Team Leader / Manager --- ### **Job Summary** The Tele Caller is responsible for reaching out to prospective customers/students over the phone, explaining products or services, addressing queries, and ensuring lead conversion or customer satisfaction. --- ### **Key Responsibilities** 1. **Outbound & Inbound Calls** * Make outbound calls to potential customers/students to generate leads and conversions. * Handle inbound calls, provide accurate information, and resolve queries. 2. **Customer Engagement** * Explain company products, services, or academic programs clearly. * Counsel customers/students on benefits, procedures, and next steps. 3. **Lead Management** * Maintain and update call records in CRM or databases. * Follow up regularly with leads to ensure timely conversion. 4. **Target Achievement** * Meet daily/weekly/monthly call and conversion targets. * Assist the team in achieving overall sales/admission goals. 5. **Coordination & Reporting** * Coordinate with the sales/admission team for smooth process flow. * Prepare and submit daily call reports to the Team Leader/Manager. --- ### **Skills & Qualifications** * **Education:** Minimum 12th pass; graduation preferred. * **Experience:** 0–2 years in telecalling, customer service, or sales (freshers may also apply). * **Skills:** * Excellent verbal communication skills in \[English / Hindi / Local Language]. * Polite and persuasive telephone etiquette. * Basic computer knowledge (MS Office, CRM). * Ability to handle rejection and work under pressure. --- ### **Key Competencies** * Good listening and problem-solving skills * Positive attitude and confidence on call * Target-driven and self-motivated * Patience and persistence
Greetings from Bangalore's top Aviation Training Academy! We are looking for a well experienced Centre Sales Manager who has worked in the education industry (not including school and College). We prefer a centre sales manager or admissions head who has aviation training academy background. The same role in a secondary education institute or academy will be very good as well. Roles and responsibilities are as follows:- 1. Handling the entire operations of the center 2. Taking counselling sessions about the course for students and parents and convincing them to enroll. 3. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the center. 4. Handling the complete collections of a particular center. 5. Making daily reports 6. Taking care of certification of the students. 7. Batch Formation, attendance of the students, fees collection and other operations. 8. Centre Sales Manager has to ensure: - a) No dropouts b) Certification c) Upselling d) PTMs e) Student engagement activities f) Placement of students in center Minimum Education - Graduate Minimum Work Experience - Total 2-4 years of work experience as hardcore sales especially in the secondary education industry. Exposure/Experience Required 1. Excellent communication skills in English and Kannada. 2. Excellent interpersonal skills. 3. Candidates having experience in reputed retail Educational Institutes as Centre Head, Centre Sales Manager, Head of Admissions, Senior Education Counsellor can apply for this role. Interested candidates having relevant experience and background please share your resume and number you can be reached on. Job Types: Full-time, Permanent Pay: ₹480,000.00 - ₹960,000.00 per year Work Location: In person
Greetings from Bangalore's leading Aviation Training Academy! We are looking to immediately hire a very well experienced Senior Academic Counselor with a deep passion for connecting with students and their parents. You need to be able to converse in English and Kannada very well. There needs to be a keen interest in guiding and supporting students in their academic interests and career paths related to the aviation, hospitality and travel industries. You will be providing our prospective students with information about the courses offered, help students choose suitable programs based on their interests, and also generate leads and referrals for the institution. It is very important that you have worked in the secondary education industry and *not including Schools and Colleges*. We have a preference for Senior Academic Counselors Or an Admissions Head who has aviation academy background or is truly a master of sales in the secondary education industry. Roles and responsibilities are as follows:- 1. Handling the presentations and fielding the questions from prospective students and their parents. 2. Taking counselling sessions about the course for students and parents one and one, and convincing them to enroll. 3. Taking care of throughout responsibility of training and placements of the students. 4. Handling the complete collections of a particular center. 5. Making daily reports 6. Taking care of certification of the students. 7. Batch Formation, attendance of the students, fees collection and other operations. Exposure/Experience Required - 1. Excellent communication skills in English, Kannada and Hindi (not as much). 2. Excellent interpersonal skills. 3. Candidates having experience in reputed retail Educational Institutes as Academic Counselor or Admissions Head, Senior Education Counsellor can apply for this role. 4. We prefer women candidates as parents and students are more comfortable with them. 5. We need the candidates to work from 9.30 am to 6.30 am or 12.00 pm to 8.00 pm 6. If you are willing to work on weekends it is an added bonus. Please share your latest updates resume and number you can be reached on when applying. Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Education: Bachelor's (Required) Experience: total work in hardcore sales - education industry: 2 years (Required) Language: English, Kannada (Required) Work Location: In person