Vice President - Risk Assessment

Role Overview: As a Lead in the lending operations team, you will be responsible for providing leadership, development, and capability uplift to Deal Ready Associates. Your primary focus will be to support bankers in delivering excellent customer service for all lending transactions. You will drive operational efficiency, productivity, and ensure compliance with risk and compliance obligations while assisting customers in achieving their financial goals. Your role will encompass various types of lending activities, including simple and complex loans, increases, decreases, and renewals. You will be directly accountable for input quality, file compliance, operational efficiency, customer Net Promoter Score (NPS), and time to decision for all lending initiated by B&PB. Key Responsibilities: - Lead and develop the Deal Ready Associates to support bankers effectively. - Drive operational efficiency and productivity in lending transactions. - Ensure compliance with risk and regulatory requirements. - Maintain high standards of customer service and satisfaction. - Manage file compliance and input quality. - Improve time to decision for lending activities. - Cultivate a customer-focused service excellence culture. - Support bankers in meeting customer needs efficiently. - Proactively manage risk and escalate issues as needed. Qualifications Required: - Excellent interpersonal skills to effectively lead and communicate within the team. - Ability to evaluate applications, financial statements, credit history, etc., with pre/live/post underwriting experience. - Deep understanding of banking credit products and regulatory/compliance requirements. - Strong numerical ability to analyze data and financial metrics. - Knowledge and experience in lending processes and credit evaluation.,