Role Description: ViaPlus, for their global Helpdesk operations is looking for IT System Administrators with 2-4 years of experience, who has a deep passion in End User computing and troubleshooting. The ideal candidate will participate in troubleshooting End user system issues with Level 1 and Level 2 support for Laptops, Desktops, Operating system and other Applications. He/ She will be responsible for monitoring and maintaining uptime of end user systems. He/ She will be coordinating with multiple teams to ensure that SLAs for Helpdesk are met as per the laid down process. Should have good spoken and written skills and must be flexible to work in shifts. Roles & Responsibility: Handling the Laptop/desktop Software and Hardware issues. Installing and upgrading Operating systems and computer software. Troubleshooting networking and connection issues. Handling AD issues. IT Asset Inventory management End User Security application like EDR, Antivirus, Disk Encryption and other end point protection. Managing and Monitoring Helpdesk system and Monthly Reports. Troubleshooting O365 end user Products Email configuration and Troubleshooting VPN end user connectivity trouble shooting, installation and configuration Software and application installation for project and Development Team Coordinating with OEMs for Hardware service tickets Coordinating with Vendors on ISP link issues, Power and UPS issues. Good Interpersonal skills and desire to gain and share knowledge. L1/L2 Incident management process and ticket handling Documenting the tickets with resolution steps Must Have: Good understanding of Computer System Hardware and Software, Peripherals and other devices. Good knowledge of Windows 11 OS Sound knowledge on LAN / WAN / Wi-Fi Networking fundamentals Fair understanding of Security and Encryption of Disk drives Able to troubleshoot issues by connecting remotely to end users. Basic Carrier Level Trouble shooting and working with Vendors on L1/L2 Support Daily Backup Monitoring and Reporting. Strong communication skills (written & verbal) Good to have: Any Certification for Network and Windows Cloud and Server Operating Knowledge Networking Concepts and OSI Layers Networking Devices basic Knowledge Level 1 Trouble shooting for Servers. Fair understanding on Mac OS & troubleshooting skills.

ViaPlus is looking for a passionate and meticulous Automation Engineer to help drive a quality-centric approach to application development. This key role is responsible for creating and executing automated tests to ensure product quality for our web-based payment processing apps, microservices/APIs, and native mobile apps. As a Testing specialist, you will be responsible for transforming testing into a continuous and efficient end-to-end quality engineering function through the use of quality processes, tools, and methodologies. You will enhance our teams ability to implement and drive proper QA tooling, process, automation, and methodology while working directly with the product stakeholders and engineering teams. Role & responsibilities Specialist in designing, developing, and executing automated test scripts using Selenium for both web and API testing. Develop and maintain test plans, test cases, and test documentation for new and existing applications. Conduct thorough manual testing to identify and resolve issues. Collaborate with developers, manual testers, and automated testers within agile teams to ensure comprehensive test coverage. Familiarity with successful Agile techniques, including User Stories, Acceptance Test Driven Development, Behavior Driven Development, Continuous Integration & Deployment, Continuous Testing, and Automated Testing. Ability to create good acceptance and integration test automation scripts and integrate with Continuous integration, (Jenkins/Bamboo). Strong organizational and problem-solving skills with great attention to detail, critical thinking, solid communication, and proven leadership skills - with the ability to lead multiple test paths simultaneously. Integrate automated tests into CI/CD pipelines to facilitate continuous testing and delivery. Provide mentorship and guidance to QA team members, fostering a culture of quality and continuous improvement. Collaborate with cross-functional teams to define automation strategies and ensure comprehensive test coverage. Oversee the execution of parallel and cross-browser/device tests to ensure the robustness and compatibility of applications. Identify and implement approaches which reduce the amount of time needed to regress a software release candidate from days to hours Serve as a leading member of a Scrum team and participate in all planning, stand-up and retrospective meetings Champion functional test automation in all its forms, help bring our test automation practice and tooling to the cutting edge Perform database testing using SQL or PostgreSQL to validate data integrity and consistency. Utilize tools like Jira, Github, and Azure for test management, bug tracking, and version control. Own the functional knowledge of large, legacy applications and ensure the team's understanding and alignment. Sharing skills and knowledge to help further our test data management and test automation initiatives Skill Set: Strong communication and problem-solving skills. skills and team work Should have experience in Automation using Selenium/Java, Cucumber and Rest API. Holds minimum 6plus years of working experience in Automation, functional testing and capable of Selecting or Identifying Areas/Test cases for Automation. Should be good in Designing & Implementing Test Automation Strategy. Strong knowledge of the Selenium WebDriver for Creating Basic Test Cases Implementation-Should have minimum Java or Other supported Programming for Enhancing Test Cases Should have experience in working in a team in an agile environment. Good to have hands-on experience in BDD/Cucumber Strong Experience in Selenium suite of Tools (Selenium IDE, Selenium WebDriver and Selenium Grid). Good knowledge of Element Locators, Inspecting Elements, and Selenium WebDriver API Commands or Methods. Experience on Jenkins for Continuous Integration, Choose selenium tools and Configuring Selenium Test Environment (Ex:Eclipse IDE, Java, Selenium WebDriver and TestNG, etc.). Hands-on experience / Good knowledge on API testing, API testing automation, Postman, RestAssure, Java Good to have technical exposure in API/Web-services testing using Postman and Rest Assured. Be able to work on both manual and automation testing. • Good knowledge of testing salesforce implementation projects in Salesforce (Classic/Lightning) End to End testing. Good to have any salesforce certification • Should have good knowledge of Test management tools like Jira, Zephyre etc. Strong technical skills, both functional and non-functional, manual and automation, ideally in a continuous delivery environment. A self-motivated and enthusiastic professional who is a self-path-maker. Excellent communicator, should be able to represent his/her work in daily meetings within the team or with clients.

Job Profile: Senior Software Engineer SQL Server Experience: 5 -10yrs Job Responsibilities: • Experience in implementing business logic using Triggers, Indexes, Views and Stored procedures. • Understand Business Logic thoroughly and design, develop DB accordingly • Should possess practical workings with large data sets and DB volumes. • Should also be able to optimize database performance, ensure data security and access controls, and monitor database health. • Development of high-quality database solutions & managing large scale database system is a plus. • Extensive Knowledge of advance query concepts (e.g. group by, having clause, union so on). • Strong experience in developing complex database code with T-SQL, SSRS and SQL Server following best practices to support UI, Middleware and Batch applications. • Candidate should be strong in Transact-SQL i.e. writing Stored Procedures, UDF and Triggers. • Proficient in Tuning T-SQL queries to improve the database performance and availability. • Monitoring Server Performance using SQL Profiler, Index Tuning Wizard and Windows Performance Monitor. • Experience in Creating and Updating Clustered and Non-Clustered Indexes to keep up the SQL Server Performance. • Good knowledge in Normalizing and De-normalizing the tables and maintaining Referential Integrity by using Triggers Skill Set: Strong communication and problem-solving skills. skills and team work Should have minimum 5+ years of experience in database development in a large enterprise environment. Proficient in Relational Database Management Systems (RDBMS) Familiar and expert in Database Design, Development & Support of MS SQL Server 2008/2005/2000for Production/development. Expertise in Transact-SQL (DDL, DML, DCL) and in Design and Normalization of the database tables. Very good experience and understanding of database design/modelling, OLTP systems. Experience with either SQL 2005 or SQL 2008 R2 is a must. Working Knowledge on SQL 2012 is an added advantage. Have strong and confident communication skill set in customer support and presentation.