Job Title: Client Support Associate Location: Visakhapatnam only - NO WORK FROM HOME Employment Type: Full-Time About Us: Venture Informatrix is a leader in [brief about your company, e.g., insurance back-office solutions, BPO, or IT-enabled services, helping clients streamline operations and enhance customer experience. We are looking for an enthusiastic Client Support Associate with strong English-speaking skills to join our team and help us connect with clients, share our services, and support our business growth. Role Overview: The Client Support Associate will be responsible for making outbound calls to prospective and existing clients, introducing our services, and building interest in our offerings. This role requires excellent spoken English, strong interpersonal skills, and a professional, client-focused approach. Key Responsibilities: Make outbound calls to potential and existing clients to introduce and explain our services. Clearly communicate value propositions and service benefits in fluent, confident English. Handle inbound inquiries and provide relevant information to clients. Maintain accurate call logs, customer details, and follow-up schedules in CRM. Schedule appointments or connect leads to the sales team when required. Achieve daily/weekly/monthly calling and lead generation targets. Follow up on leads and nurture them until conversion. Maintain a positive, helpful, and professional tone in all communications. Requirements: Strong command over spoken and written English (neutral or clear accent). Minimum 1 year of experience in customer service, or a similar role. Confident phone presence and ability to engage clients in conversation. Excellent listening, persuasion, and interpersonal skills. Basic computer literacy (MS Office, email, CRM tools). Ability to work independently and meet deadlines. Preferred Skills: Experience in BPO, customer support, or sales environments. Familiarity with international calling or client handling. Interested candidates can send their CV to [email protected] with the subject line “Client Support Associate.” Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹28,000.00 per month Benefits: Leave encashment Provident Fund
Job Title: Client Support Associate Location: Visakhapatnam only - NO WORK FROM HOME Employment Type: Full-Time About Us: Venture Informatrix is a leader in [brief about your company, e.g., insurance back-office solutions, BPO, or IT-enabled services, helping clients streamline operations and enhance customer experience. We are looking for an enthusiastic Client Support Associate with strong English-speaking skills to join our team and help us connect with clients, share our services, and support our business growth. Role Overview: The Client Support Associate will be responsible for making outbound calls to prospective and existing clients, introducing our services, and building interest in our offerings. This role requires excellent spoken English, strong interpersonal skills, and a professional, client-focused approach. Key Responsibilities: Make outbound calls to potential and existing clients to introduce and explain our services. Clearly communicate value propositions and service benefits in fluent, confident English. Handle inbound inquiries and provide relevant information to clients. Maintain accurate call logs, customer details, and follow-up schedules in CRM. Schedule appointments or connect leads to the sales team when required. Achieve daily/weekly/monthly calling and lead generation targets. Follow up on leads and nurture them until conversion. Maintain a positive, helpful, and professional tone in all communications. Requirements: Strong command over spoken and written English (neutral or clear accent). Minimum 1 year of experience in customer service, or a similar role. Confident phone presence and ability to engage clients in conversation. Excellent listening, persuasion, and interpersonal skills. Basic computer literacy (MS Office, email, CRM tools). Ability to work independently and meet deadlines. Preferred Skills: Experience in BPO, customer support, or sales environments. Familiarity with international calling or client handling. Interested candidates can send their CV to jobs@ventureoffshore.net with the subject line “Client Support Associate.” Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹28,000.00 per month Benefits: Leave encashment Provident Fund
As the Lead AI Product Developer, you will be responsible for overseeing the entire development lifecycle of all AI products. This includes managing cross-functional sprint teams comprising AI/ML experts, developers, QA specialists, UI/UX designers, and subject matter experts. You will be tasked with defining and monitoring project KPIs, milestones, and risk mitigation plans, as well as conducting Agile ceremonies such as daily standups, sprint planning, and retrospectives. Your role will involve acting as a liaison between clients and the engineering team to ensure clarity and alignment throughout the project. It is essential to guarantee that project delivery meets high-performance, quality, and security standards. The ideal candidate for this position should possess at least 7 years of experience in managing complex technical or SaaS projects. A strong background in Agile/Scrum methodologies and sprint-based delivery is required. Proficiency in tools like Jira, Confluence, Gantt planning, and roadmaps is essential. Exposure to AI/ML projects, particularly in insurance or financial domains, would be advantageous. Excellent verbal and written communication skills are crucial to effectively align technology with business objectives. Any familiarity with SOC 2 or ISO 27001 compliance practices would be considered a bonus. This is a full-time position with a day shift schedule from Monday to Friday. The work location is in Visakhapatnam, Andhra Pradesh, and the candidate must be able to reliably commute or plan to relocate before the expected start date of 16/06/2025. A bachelor's degree is preferred, along with a minimum of 3 years of experience in AI. Proficiency in English is also preferred for this role.,