Ventota Retail

We are seeking a friendly, professional, and organized Receptionist to manage our front desk on a daily basis and perform a variety of administrative and clerical tasks. The ideal candidate will be the first point of contact for visitors, clients, and employees and should maintain a welcoming and efficient front office environment. Key Responsibilities:Greet and welcome visitors in a warm and professional manner. Answer, screen, and forward incoming phone calls. Ensure reception area is tidy and presentable, with all necessary stationery and materials. Provide basic and accurate information in person and via phone/email. Receive, sort, and distribute daily mail and deliveries. Schedule appointments and maintain meeting room bookings. Handle administrative tasks such as data entry, filing, photocopying, and scanning. Maintain office security by following safety procedures and controlling access via the reception desk.

Maintaining and Refilling of Inventory continuously. Coordination with logistics partner to streamline the inventory management process. Customer Service i.e., listening to customer concerns and queries and provide adequate feedback also, proficient knowledge of SKUs. Following Cashier SOP diligently and taking responsibility for any losses. Reporting of any Cash Differences in the Petty Cash or Daily Sales Amount. Reporting of Store Expenses in a timely manner. Maintaining Store timelines and Records during Stock Audit. Assistance in achieving Sales Target of the Store and reviewing the Performance of the store. Being a part of the training sessions taken by either SM/ARM and be a part of the evaluation. Following Store SOPs set by the Brand diligently (FIFO, DUMP STOCK etc) Being proactive in the store in minimizing Shrinkage and Theft. Maintain secrecy for all company records.

Maintaining and Refilling of Inventory continuously. Coordination with logistics partner to streamline the inventory management process. Customer Service i.e., listening to customer concerns and queries and provide adequate feedback also, proficient knowledge of SKUs. Following Cashier SOP diligently and taking responsibility for any losses. Reporting of any Cash Differences in the Petty Cash or Daily Sales Amount. Reporting of Store Expenses in a timely manner. Maintaining Store timelines and Records during Stock Audit. Assistance in achieving Sales Target of the Store and reviewing the Performance of the store. Being a part of the training sessions taken by either SM/ARM and be a part of the evaluation. Following Store SOPs set by the Brand diligently (FIFO, DUMP STOCK etc) Being proactive in the store in minimizing Shrinkage and Theft. Maintain secrecy for all company records.

Maintaining and Refilling of Inventory continuously. Coordination with logistics partner to streamline the inventory management process. Customer Service i.e., listening to customer concerns and queries and provide adequate feedback also, proficient knowledge of SKUs. Following Cashier SOP diligently and taking responsibility for any losses. Reporting of any Cash Differences in the Petty Cash or Daily Sales Amount. Reporting of Store Expenses in a timely manner. Maintaining Store timelines and Records during Stock Audit. Assistance in achieving Sales Target of the Store and reviewing the Performance of the store. Being a part of the training sessions taken by either SM/ARM and be a part of the evaluation. Following Store SOPs set by the Brand diligently (FIFO, DUMP STOCK etc) Being proactive in the store in minimizing Shrinkage and Theft. Maintain secrecy for all company records.

Develop and execute sales strategies to meet or exceed targets in the HoReCa sector. Identify and on-board new clients including hotels, restaurants, cafes, and catering businesses. Manage and grow existing customer accounts by offering tailored solutions and superior service. Conduct regular market visits to monitor competitors, market trends, and customer feedback. Collaborate with marketing and product teams to plan promotions, product launches, and campaigns. Negotiate contracts, pricing, and payment terms with clients in line with company policy. Maintain accurate records of sales activities, client communications, and pipeline reports. Attend trade shows, exhibitions, and industry events to build brand presence and network.