Client Relationship & Enquiry Coordinator ( VELMARS & DYOFITX ) Purpose of the Role: To maintain seamless coordination between incoming leads and current customers by managing enquiries, follow-ups, session scheduling, and feedback collection — ensuring a high-conversion, high-retention client experience. Key Responsibilities: 1. Lead Handling & Conversion Record and track all leads from WhatsApp, walk-ins, Google, Instagram, referrals Call and message new leads within 1 hour of enquiry Explain available programs (Therapy, DYOFITX, Fertility, Pain Relief, etc.) Schedule free trials or paid assessments Coordinate with the concerned therapist/trainer for consultations 2. Client Coordination & Follow-Up Maintain client appointment calendar (therapy & training) Send reminders for upcoming sessions and follow-ups Track package completions and renewals Ensure reviews/feedback are collected post sessions (Google/WhatsApp) 3. Documentation & Reporting Update lead status in Excel or CRM daily (New, In Progress, Converted, Lost) Maintain attendance logs and session tracking Report daily/weekly lead summary to Manager 4. Communication Management Handle incoming WhatsApp and call enquiries professionally Share customized welcome messages, payment links, Google review links, etc. Answer FAQs related to services, packages, location, and pricing 5. Support for Marketing & Community Engagement Assist in broadcasting messages for transformation challenges, events, workshops Keep client database segmented by goal (Pain Relief, Fertility, Fitness, etc.) Send birthday/anniversary wishes and milestone achievements Required Skills: Strong communication (English + Tamil) WhatsApp Business & Excel proficiency Basic understanding of wellness, therapy, and fitness services Friendly, calm, and result-oriented personality Full-time | 6 days/week | 9:00 AM – 6:00 PM (adjustable based on clinic hours) Reporting To: Clinic Director / Wellness Head (Dr. Mareeswaran or Keerthana) Job Types: Full-time, Permanent, Fresher, Internship Contract length: 24 months Pay: ₹9,458.13 - ₹18,000.00 per month Benefits: Food provided Health insurance Paid sick time Schedule: Day shift Fixed shift Morning shift Weekend availability Supplemental Pay: Commission pay Performance bonus Language: English (Required) Hindi, Malayalam, telugu, Kannada (Required) Work Location: In person

Client Relationship & Enquiry Coordinator ( VELMARS & DYOFITX ) Purpose of the Role: To maintain seamless coordination between incoming leads and current customers by managing enquiries, follow-ups, session scheduling, and feedback collection — ensuring a high-conversion, high-retention client experience. Key Responsibilities: 1. Lead Handling & Conversion Record and track all leads from WhatsApp, walk-ins, Google, Instagram, referrals Call and message new leads within 1 hour of enquiry Explain available programs (Therapy, DYOFITX, Fertility, Pain Relief, etc.) Schedule free trials or paid assessments Coordinate with the concerned therapist/trainer for consultations 2. Client Coordination & Follow-Up Maintain client appointment calendar (therapy & training) Send reminders for upcoming sessions and follow-ups Track package completions and renewals Ensure reviews/feedback are collected post sessions (Google/WhatsApp) 3. Documentation & Reporting Update lead status in Excel or CRM daily (New, In Progress, Converted, Lost) Maintain attendance logs and session tracking Report daily/weekly lead summary to Manager 4. Communication Management Handle incoming WhatsApp and call enquiries professionally Share customized welcome messages, payment links, Google review links, etc. Answer FAQs related to services, packages, location, and pricing 5. Support for Marketing & Community Engagement Assist in broadcasting messages for transformation challenges, events, workshops Keep client database segmented by goal (Pain Relief, Fertility, Fitness, etc.) Send birthday/anniversary wishes and milestone achievements Required Skills: Strong communication (English + Tamil) WhatsApp Business & Excel proficiency Basic understanding of wellness, therapy, and fitness services Friendly, calm, and result-oriented personality Full-time | 6 days/week | 9:00 AM – 6:00 PM (adjustable based on clinic hours) Reporting To: Clinic Director / Wellness Head (Dr. Mareeswaran or Keerthana) Job Types: Full-time, Permanent, Fresher, Internship Contract length: 24 months Pay: ₹9,458.13 - ₹18,000.00 per month Benefits: Food provided Health insurance Paid sick time Schedule: Day shift Fixed shift Morning shift Weekend availability Supplemental Pay: Commission pay Performance bonus Language: English (Required) Hindi, Malayalam, telugu, Kannada (Required) Work Location: In person

IMMEDIATE REQUIREMENT – NATUROPATHY & OCCUPATIONAL THERAPISTS Join the Healing Revolution at Velmars Wellspring Health We are looking for dedicated professionals to join our mission of transforming lives through natural medicine and functional therapy. Open Positions : Naturopathy Therapist (BNYS / Diploma) Occupational Therapist (BOT / MOT / Certified) Work Location : Velmars Wellspring Health – Tambaram / Coimbatore Full-time | Immediate Joining | Training Provided What You’ll Do : Assist in pain relief, postural alignment, fertility wellness, and chronic disease reversal Blend naturopathic therapy with functional fitness, cupping, MFR, yoga & breathwork Work under the leadership of Dr. P. Mareeswaran – Integrative Health Expert Who Can Apply : BNYS graduates/diploma holders in Naturopathy BOT/MOT or certified Occupational Therapists Freshers with genuine passion are welcome Must have good communication skills & willingness to learn Apply Now : WhatsApp your CV to 9840325656 Email: [email protected] Website: www.marwellspring.com Let’s bring back ancient wisdom through scientific healing. Heal Naturally. Train Functionally. Live Pain-Free. — Team VELMARS @velmarswellness | www.marwellspring.com Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Health insurance Paid sick time Schedule: Day shift Morning shift Supplemental Pay: Commission pay Performance bonus Work Location: In person