Role & responsibilities Managing Insurance Claims : Initiate calls to insurance companies to check the status of claims Verify insurance coverage and eligibility for services provided. Payment Follow-Up : Monitor accounts to identify overdue payments or discrepancies.Follow up with payers (insurance companies) for pending or delayed reimbursements. Denial Management : Analyze and categorize denial reasons, such as coding errors or missing documents.Communicate with internal teams (billing, coding) to correct errors.Preferred candidate profile 13 years of experience as an AR Caller, or in healthcare claims management and insurance follow-ups.Familiarity with ICD, CPT, and HCPCS codes, along with payer policies. Excellent verbal and written communication. Experience with resolving claim rejections and denials. Proficiency in English, especially for international claims follow-up. Willingness to learn new systems and adapt to payer requirements. Experience with resolving claim rejections and denials. Perks and benefits