Company Description Vastu Finserve India Private Ltd. (Vastu Finserve) is a financial lending institution serving the credit needs of middle and low-income households in India. Utilizing an award-winning paperless technology platform, Vastu Finserve focuses on providing speedy and agile financial inclusion. As a wholly owned subsidiary of Vastu Housing Finance Corporation Ltd. (VHFC), the company is registered with the Reserve Bank of India (RBI). Vastu Finserve offers loans for MSME businesses and vehicles through 26 branches across 3 states. Role Description This is a full-time on-site role for a Relationship Manager, located in Haldwani. The Relationship Manager will be responsible for developing and maintaining strong relationships with clients, understanding and addressing their financial needs, and providing suitable financial solutions. Daily tasks will include client acquisition, loan processing, and ensuring customer satisfaction. The role also involves regular follow-ups with clients and coordination with internal teams to facilitate seamless service delivery. Qualifications Experience in client acquisition, relationship management, and customer service Strong communication and interpersonal skills Understanding of financial products and lending procedures Proficiency in loan processing and documentation Ability to work independently and as part of a team Relevant experience in the financial services industry is a plus Bachelor's degree in Finance, Business Administration, or related field Show more Show less
Company Description Vastu Finserve India Private Ltd. is a financial lending institution dedicated to serving middle and low-income households in India, providing loans for MSME businesses and vehicles. Vastu Finserve leveraging its paper-less technology platform for fast and inclusive financial services. Role Description This is a full-time on-site Sales Manager OR Branch Sales Officer roles located in across Himachal Pardesh. The Sales Manager will be responsible for leading a sales officers team to promote and sell financial products, establishing and maintaining client relationships, and achieving sales targets through effective strategies and customer service. Qualifications Sales, Relationship Management, and Negotiation skills Experience in financial services or lending industry Good communication and interpersonal skills Goal-oriented and ability to meet sales targets Bachelor’s degree in Business, Finance, or related field Knowledge of ued car / Commercial vehicle businesses. Show more Show less
The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers. Responsibilities Develop and execute strategies to drive business in new and existing markets Partner with Talent Acquisition to identify and recruit top sales talent Mentor employees to help them achieve individual & team objectives Qualifications Bachelor's degree or equivalent experience in Business 6+ years' of sales experience Excellent written and verbal communication skills Show more Show less
The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers. Responsibilities Meet and exceed sales targets Successfully create business from new and existing customer accounts Manage complex negotiations with senior-level executives Build rapport and establish long term relationships with customers Qualifications 2-5 years' quota carrying sales experience Experience and working knowledge of CRM systems Demonstrable track record of over-achieving quota Strong written and verbal communication skills
Handling queries, requests and complaints on Emails Managing Customer Retention via emails Increasing customer satisfaction through proactive and actionable resolutions to questions, concerns or challenges Ensuring management and resolution of all customer enquiries within agreed timescales Regular follow-up with branch ops and branch managers for closure Ensure timely reverts on complaint registered on Emails Job Type: Permanent Pay: ₹330,000.00 - ₹400,000.00 per year Language: English (Preferred) Hindi (Preferred) Work Location: In person
Job Description – Sales Manager (Loan Against Property) Company: Vastu Finserve India Pvt. Ltd. Location: Delhi NCR Region Position: Sales Manager – Loan Against Property (LAP) Experience: Minimum 3 Years in the same region & vertical --- About the Role: We are looking for a dynamic and result-oriented Sales Manager to drive business growth in the Loan Against Property (LAP) segment for the Delhi NCR region. The ideal candidate will have strong market knowledge, proven sales expertise in the LAP vertical, and the ability to lead business development activities effectively. --- Key Responsibilities: Drive sales for the Loan Against Property (LAP) product in the assigned region. Build, manage, and strengthen relationships with DSAs, connectors, and channel partners. Identify and acquire new business opportunities to achieve sales targets. Ensure high-quality sourcing in line with company credit policies and guidelines. Monitor and analyze market trends, competitor activities, and customer preferences. Collaborate with credit, operations, and collections teams for smooth disbursement and portfolio quality. Maintain discipline, process adherence, and compliance in all business activities. Report regular performance updates and ensure achievement of monthly & quarterly business plans.
The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers. Responsibilities Develop and execute strategies to drive business in new and existing markets Partner with Talent Acquisition to identify and recruit top sales talent Mentor employees to help them achieve individual & team objectives Qualifications Bachelor's degree or equivalent experience in Business 3+ years' of sales experience Excellent written and verbal communication skills
Company Description Vastu Finserve India Private Ltd. (Vastu Finserve) is a registered Non-Banking Financial Company (NBFC) with the Reserve Bank of India (RBI). The company focuses on meeting the credit needs of middle- and low-income households in India. Vastu Finserve is noted for its award-winning, paperless technology platform that ensures speed, transparency, and agility. They offer products including Commercial Vehicles Loan, Car Loan, Tractor Loan, and Secured Business Loan. Learn more at www.vastufinserve.com. Role Description This is a full-time on-site role for a Sales Officer/Sales Manager at Vastu Finserve, located in Udaipur. The role involves managing sales operations, generating leads, and providing excellent customer service. It also includes channel sales responsibilities, and requires strong communication skills to interact with clients and stakeholders. Qualifications Customer Service and Communication skills Experience in Lead Generation and Sales Operations Channel Sales knowledge Strong ability to work on-site in Udaipur Good analytical and problem-solving skills Bachelor's degree in Business, Marketing, or a related field is preferred
Lead generation through catchment areas. Sales & Micro maket development. Ensure timely completion of pending OTC/PDD and cheques in hand cases. Monthly logins- 8 to 10 files. Monthly disbursement - 25 to 30 Lacs. 35 Lac. Ensure daily file logins in system Job Types: Full-time, Permanent Pay: ₹230,000.00 - ₹500,000.00 per year Work Location: In person
Handling queries, requests & complaints on mail and other forms of official communication Managing Customer Retention of high-ticket size cases Handling escalation of high-ticket size customer Increasing customer satisfaction through proactive and actionable resolutions to questions, concerns or challenges Ensuring management and resolution of all customer enquiries within agreed timescales Regular follow-up with branch ops and branch managers for closure Ensure timely reverts on Customer care email ID query & complaints. Analysis of statistics and compilation of Monthly/Quarterly reports/MIS Skill Set Handling a team size of 1-2 member (executive level) and managing daily MIS for the their KRAs Required Skills and Qualifications: Graduate and above Excellent Verbal & Written communication and analytical skills Ability to articulate and present to cross-functional teams, stakeholders, and executives Should have eye for detail and work under tight timelines Agility and patience to multitask Prior experience in handling customer queries on multiple support channels - telephone, chat, email and in - person Excellent customer service skills, including maintaining focus on customer issues Decision making and conflict management skills Computer literacy Microsoft Word skill set Job Types: Full-time, Permanent Pay: From ₹350,000.00 per year Work Location: In person
You will be responsible for lead generation through catchment areas and sales & micro market development. Your key responsibilities will include: - Ensuring timely completion of pending OTC/PDD and cheques in hand cases - Logging in 8 to 10 files monthly - Disbursing 25 to 30 Lacs to 35 Lacs monthly - Ensuring daily file logins in the system The job type for this role is full-time and permanent. The work location is in person.,
Role Overview: The Tele-caller Representative / Executive will be responsible for engaging with incoming leads and existing customers to introduce Vastu Finserve’s product offerings, assess customer interest, resolve basic queries, and ensure accurate logging of all interactions. The role demands strong communication, persistence in follow-ups, and customer-centricity to contribute to lead conversion and service excellence. Key Responsibilities: 1. Lead Engagement & Conversion o Call incoming leads via in-house platform to explain loan products (Car Loan, Commercial Vehicle Loan, Tractor Loan, Secured Business Loan). o Check customer interest and convert into active leads. o Forward interested prospects to the relevant sales team. 2. Lead Management o Record and log uninterested leads with proper remarks. o Re-attempt calling non-contactable/busy leads within reasonable timeframes. o Ensure accurate and timely CRM updates. 3. Customer Support o Address queries for fresh leads and existing customers. o Provide basic resolution or escalate to concerned teams where required. 4. Data & Reporting o Enter customer interaction details into the CRM system. o Submit daily/weekly reports on calls, lead progress, and conversions. o Share customer feedback for continuous improvement. Required Skills & Competencies: Strong communication skills in Hindi, English, and regional languages. Active listening, patience, and persuasion skills. Ability to handle objections/rejections positively. Basic computer literacy and CRM familiarity. Goal-oriented and disciplined in follow-ups. Qualifications & Experience: Minimum 12th pass; Graduate preferred. 0–3 years of experience in tele-calling, telesales, or customer support (NBFC/BFSI preferred). Freshers with good communication skills may also apply. Job Types: Full-time, Permanent Pay: From ₹350,000.00 per year Work Location: In person
The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers. Responsibilities Develop and execute strategies to drive business in new and existing markets Partner with Talent Acquisition to identify and recruit top sales talent Mentor employees to help them achieve individual & team objectives Qualifications Bachelor's degree or equivalent experience in Business 3+ years' of sales experience Excellent written and verbal communication skills
Company Description Vastu Finserve India Private Ltd. (Vastu Finserve) is a registered Non-Banking Financial Company (NBFC) with the Reserve Bank of India (RBI), focused on meeting the credit needs of aspiring middle- and low-income households in India. Committed to driving financial inclusion through its award-winning, paperless technology platform, Vastu Finserve ensures speed, transparency, and agility. The company offers a range of financial products including Commercial Vehicles Loan, Car Loan, Tractor Loan, and Secured Business Loan. Learn more at www.vastufinserve.com. Role Description This is a full-time on-site role for a Branch Manager located in Hoshangabad. The Branch Manager will be responsible for managing branch operations, leading the sales team, and ensuring customer satisfaction. Daily tasks include overseeing loan disbursement, maintaining branch records, meeting sales targets, and conducting regular staff meetings. The Branch Manager will also ensure compliance with company policies and regulatory requirements. Qualifications Strong leadership and team management skills Experience in banking or financial services Excellent customer service and relationship management skills Knowledge of loan products and services Ability to meet sales targets and work under pressure Good communication and interpersonal skills Proficiency in using banking software and technology platforms Bachelor's degree in finance, business, or a related field
**Role Overview:** As a Branch Manager at Vastu Finserve India Private Ltd., located in Hoshangabad, you will be responsible for managing branch operations, leading the sales team, and ensuring customer satisfaction. Your daily tasks will include overseeing loan disbursement, maintaining branch records, meeting sales targets, and conducting regular staff meetings. You will play a crucial role in ensuring compliance with company policies and regulatory requirements. **Key Responsibilities:** - Manage branch operations effectively - Lead the sales team to achieve targets - Ensure customer satisfaction through excellent service - Oversee loan disbursement process - Maintain accurate branch records - Conduct regular staff meetings for team coordination - Ensure compliance with company policies and regulatory requirements **Qualifications Required:** - Strong leadership and team management skills - Experience in banking or financial services - Excellent customer service and relationship management skills - Knowledge of loan products and services - Ability to meet sales targets and work under pressure - Good communication and interpersonal skills - Proficiency in using banking software and technology platforms - Bachelor's degree in finance, business, or a related field,