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4 Job openings at Vanan Online Services Inc.
Sales Consultant / Senior Sales Consultant – INTERNATIONAL VOICE PROCESS

Chennai, Tamil Nadu, India

0 years

Not disclosed

Remote

Full Time

🌍 Job Opening: Sales Consultant / Senior Sales Consultant – International Voice Process Location: Chennai | Shift: Rotational Night Shifts Work Mode: This is currently a remote/work-from-home role. However, candidates must be open to transitioning to a work-from-office setup in Chennai in the future based on business requirements (with prior notice). This is expected to remain remote for at least the next 3 to 6 months. Note: Transportation is not provided by the company. Industry: Translation, Transcription & Localization Employment Type: Full-time πŸš€ About Vanan Online Services We are a fast-growing global provider of transcription, translation, voiceover, captioning, and typing services. With a strong digital presence and high inbound traffic, we’re laser-focused on converting genuine inquiries into revenue β€” and we’re hiring elite sales talent to own that mission. 🎯 What You’ll Do As a Sales Consultant, your job is to engage with customers who already show interest in our services β€” via chat, call, or email β€” and convert those inquiries into successful sales. But this isn’t just about pushing a quote. You must: - Understand the customer’s need, - Match the right service, - Explain the value clearly, and - Guide them confidently to complete the sale. - You own the ticket from first contact to payment and post-delivery follow-up. πŸ’‘ What We’re NOT Looking For - We don’t want pushy, transactional, "hard sell" people. - We want empathetic, sharp-minded closers who believe in doing right by the customer. You must sell with confidence and care, backed by understanding, not pressure. βœ… Who Should Apply We want sales consultants who’ve been at the top of their game in previous roles, especially in international voice-based sales or consultative selling environments. πŸ† Proven experience closing deals and exceeding quotas. πŸ’¬ Excellent English (spoken and written). 🧠 Consultative mindset: listens, understands, recommends, closes. 🧩 Detail-focused, follows CRM and internal processes well. πŸ‘₯ Works well across teams and with global clients. ⏰ Willing to work rotational night shifts and weekends (as required). πŸ’° Salary & Incentives Starting at β‚Ή45,000 per month (negotiable for top performers based on experience and past performance in international sales). In addition to the base salary, consultants are eligible for weekly and monthly incentives based on: * Lead-to-sale conversion rate * Upselling and cross-selling performance * Customer satisfaction and reviews received * Total revenue closed We’re committed to rewarding performance and initiative β€” the more value you bring, the more you earn. πŸ’Ό Key Responsibilities - Respond to incoming leads from websites via chat, call, and email. - Engage customers to understand pain points and position the right service. - Provide quotes, explain benefits, and close the sale. - Collect payment and trigger execution handover. - Ensure post-delivery satisfaction and upsell opportunities. - Log interactions and update CRM accurately. 🎯 Performance Focus Your success will be measured by: Lead-to-sale conversion rate Average order size (AOS) Customer feedback and post-sale quality πŸ›  Tools & Environment Chat handling International calling Internal CRM (Built in-house) Microsoft Teams, Google Meet, and WhatsApp for internal use πŸ“ˆ Interview Process . HR Screening Call . Manager Interview . Comprehension & Writing Task . Final Round with Manager, COO & CEO . Same-day salary discussion if selected. πŸ“ž HR Contact Shirly – 9176466866 Show more Show less

Data entry operator - fresher - work from home

Chennai, Tamil Nadu, India

0 years

Not disclosed

Remote

Full Time

Company Description Vanan Online Services Inc. is a professional service provider in the fields of Transcription, Translation, Captions, Voice Over, Subtitling & Typing. Our team of experts is dedicated to delivering high-quality services at affordable rates. Role Description This is a full-time hybrid role for a Data Entry Operator - Fresher at Vanan Online Services Inc. The role will involve tasks such as typing, providing administrative assistance, and ensuring timely and accurate data entry. While the role is based in Chennai, remote work options are available. Candidate must have a laptop with Wifi connection. Only freshers with basic system knowledge are eligible to apply. Salary during training will be Fixed 8k. Interested candidates can also reach us through the enrollment link: https://forms.gle/hCRmk765QS7gAyHr7 or call 9176466866 Qualifications Typing and Computer Literacy skills Strong Communication and Customer Service skills Attention to detail and accuracy in data entry Ability to work independently and as part of a team Experience in data entry is a plus Any relevant certification in data entry or office administration Show more Show less

Vendor Acquisition & Relationship Manager – Language Services

Chennai, Tamil Nadu, India

0 years

Not disclosed

Remote

Full Time

🌐 Vendor Acquisition & Relationship Manager – Language Services πŸ“ Location : (Remote position currently) 🏒 Company : Vanan Online Services, Inc. 🌍 Website : VananServices.com πŸ•’ Shift : Rotational shifts including weekend availability (on need-basis, scheduled in advance) 🎯 About the Role: We are seeking a proactive and detail-oriented Vendor Acquisition & Relationship Manager to support our growing global network of language professionals. This role involves identifying, onboarding, and managing freelance vendors, sub-contractors across services such as translation, transcription, captioning, typing, and voice-over. You’ll play a critical role in ensuring we have qualified language specialists to fulfill customer requests efficiently β€” working closely with our production team to meet client deadlines. Communication is key β€” both written and verbal β€” as you’ll frequently coordinate with international vendors and internal teams. πŸ”‘ Responsibilities: 1. Vendor Sourcing & Hiring Source qualified professionals across various languages and specializations (legal, medical, academic, technical). Review resumes, online profiles (LinkedIn, Proz, etc.), and samples to assess suitability. Follow up on employment and freelance inquiries, interview potential candidates when needed. 2. Vendor Onboarding & Documentation Guide new vendors through onboarding including NDA signing, compliance checks, and quality assurance expectations. Collect, verify and maintain credentials. Ensure adherence to our confidentiality and delivery standards. 3. Vendor Management & Scheduling Maintain a categorized vendor database based on service type, availability, time zone, certification, and performance. Assist the Production Team in allocating the right resource for each project. Communicate clearly with vendors regarding expectations, timelines, and deliverables. 4. Quality Control & Performance Review Conduct initial quality checks of vendor submissions using internal QC checklists. Rate and categorize vendors based on output quality, adherence to instructions, and client feedback. Identify underperforming vendors and recommend further training or removal from the panel. 5. Communication & Relationship Management Serve as a communication bridge between vendors, the production team, and occasionally with clients. Respond to queries, resolve issues, and maintain long-term relationships with reliable vendors. Monitor workload balance and help motivate vendors through timely payments, recognition, and consistent engagement. βœ… What We’re Looking For: Excellent verbal and written communication skills (English is mandatory). Strong organizational and follow-up skills. Ability to work in a fast-paced, deadline-driven environment. Basic familiarity with translation or transcription workflows is a plus. Experience in coordination, freelance hiring, or project/vendor management is preferred. Comfortable working in rotational shifts; availability during weekends as scheduled based on need. πŸ’Ό Employment Type: Full-time | Remote (India) Show more Show less

Executive Assistant – Operations & ManagementΒ Support

Chennai, Tamil Nadu, India

0 years

Not disclosed

Remote

Full Time

Job Title: Executive Assistant – Operations & Management Support Location: Remote (India Preferred) Working Hours: Flexible with overlap to US Eastern Time Zone Reporting To: Senior Management Job Overview We are seeking a highly organized, detail-oriented, and proactive Virtual Assistant to support our senior management team in ensuring operational efficiency and team adherence. This role is critical for maintaining workflow discipline, coordinating cross-functional teams, and ensuring that all tasks and responsibilities are executed seamlessly. The ideal candidate should possess excellent communication skills, a strong ability to multitask, and a passion for organization. You will play a pivotal role in driving accountability, setting up meetings, tracking adherence to schedules, and following up on project milestones. Key Responsibilities Work closely with senior managers to monitor and track task assignments across Sales, Execution, and Digital Marketing teams. Track and ensure timely completion of all assigned tasks by respective team members and managers. Effectively manage time and handle multiple ongoing projects with exceptional organizational skills. Multitask efficiently without compromising on quality and deadlines. Schedule, organize, and manage internal meetings using Microsoft Teams, Google Meet, and WhatsApp as required. Prepare and circulate daily, weekly, and monthly adherence and performance reports. Consistently follow up with teams and individuals to ensure adherence to daily routines and performance expectations. Take ownership of monitoring project deadlines and ensuring that no deliverables are delayed. Maintain detailed documentation of meetings, decisions, action items, and project updates. Support management in organizing and managing partner/vendor communications when required. Assist in preparing management reports and presentations for regular review meetings. Coordinate effectively across different time zones to ensure global team alignment. Required Skills & Qualifications Proven experience as a Virtual Assistant, Executive Assistant, or in a similar operations coordination role. Excellent verbal and written communication skills in English. Exceptional organizational skills with the ability to prioritize and manage time efficiently. Strong multitasking abilities to handle multiple responsibilities simultaneously. Ability to work independently with minimal supervision and handle sensitive information confidentially. High attention to detail and a proactive approach to problem-solving. Strong follow-up and accountability management capabilities. Proficiency in Microsoft Teams, Google Meet, and other virtual collaboration tools. Familiarity with CRM systems and performance tracking tools is a plus. Preferred Qualifications Any degree. Prior experience working with Sales, Digital Marketing, or Operations teams is preferred. Show more Show less

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