🌍 Job Opening: Sales Consultant / Senior Sales Consultant – International Voice Process Location: Chennai | Shift: Rotational Night Shifts Work Mode: This is currently a remote/work-from-home role. However, candidates must be open to transitioning to a work-from-office setup in Chennai in the future based on business requirements (with prior notice). This is expected to remain remote for at least the next 3 to 6 months. Note: Transportation is not provided by the company. Industry: Translation, Transcription & Localization Employment Type: Full-time 🚀 About Vanan Online Services We are a fast-growing global provider of transcription, translation, voiceover, captioning, and typing services. With a strong digital presence and high inbound traffic, we’re laser-focused on converting genuine inquiries into revenue — and we’re hiring elite sales talent to own that mission. 🎯 What You’ll Do As a Sales Consultant, your job is to engage with customers who already show interest in our services — via chat, call, or email — and convert those inquiries into successful sales. But this isn’t just about pushing a quote. You must: - Understand the customer’s need, - Match the right service, - Explain the value clearly, and - Guide them confidently to complete the sale. - You own the ticket from first contact to payment and post-delivery follow-up. 💡 What We’re NOT Looking For - We don’t want pushy, transactional, "hard sell" people. - We want empathetic, sharp-minded closers who believe in doing right by the customer. You must sell with confidence and care, backed by understanding, not pressure. ✅ Who Should Apply We want sales consultants who’ve been at the top of their game in previous roles, especially in international voice-based sales or consultative selling environments. 🏆 Proven experience closing deals and exceeding quotas. 💬 Excellent English (spoken and written). 🧠 Consultative mindset: listens, understands, recommends, closes. 🧩 Detail-focused, follows CRM and internal processes well. 👥 Works well across teams and with global clients. ⏰ Willing to work rotational night shifts and weekends (as required). 💰 Salary & Incentives Starting at ₹45,000 per month (negotiable for top performers based on experience and past performance in international sales). In addition to the base salary, consultants are eligible for weekly and monthly incentives based on: * Lead-to-sale conversion rate * Upselling and cross-selling performance * Customer satisfaction and reviews received * Total revenue closed We’re committed to rewarding performance and initiative — the more value you bring, the more you earn. 💼 Key Responsibilities - Respond to incoming leads from websites via chat, call, and email. - Engage customers to understand pain points and position the right service. - Provide quotes, explain benefits, and close the sale. - Collect payment and trigger execution handover. - Ensure post-delivery satisfaction and upsell opportunities. - Log interactions and update CRM accurately. 🎯 Performance Focus Your success will be measured by: Lead-to-sale conversion rate Average order size (AOS) Customer feedback and post-sale quality 🛠 Tools & Environment Chat handling International calling Internal CRM (Built in-house) Microsoft Teams, Google Meet, and WhatsApp for internal use 📈 Interview Process . HR Screening Call . Manager Interview . Comprehension & Writing Task . Final Round with Manager, COO & CEO . Same-day salary discussion if selected. 📞 HR Contact Shirly – 9176466866 Show more Show less

Company Description Vanan Online Services Inc. is a professional service provider in the fields of Transcription, Translation, Captions, Voice Over, Subtitling & Typing. Our team of experts is dedicated to delivering high-quality services at affordable rates. Role Description This is a full-time hybrid role for a Data Entry Operator - Fresher at Vanan Online Services Inc. The role will involve tasks such as typing, providing administrative assistance, and ensuring timely and accurate data entry. While the role is based in Chennai, remote work options are available. Candidate must have a laptop with Wifi connection. Only freshers with basic system knowledge are eligible to apply. Salary during training will be Fixed 8k. Interested candidates can also reach us through the enrollment link: https://forms.gle/hCRmk765QS7gAyHr7 or call 9176466866 Qualifications Typing and Computer Literacy skills Strong Communication and Customer Service skills Attention to detail and accuracy in data entry Ability to work independently and as part of a team Experience in data entry is a plus Any relevant certification in data entry or office administration Show more Show less

🌐 Vendor Acquisition & Relationship Manager – Language Services 📍 Location : (Remote position currently) 🏢 Company : Vanan Online Services, Inc. 🌍 Website : VananServices.com 🕒 Shift : Rotational shifts including weekend availability (on need-basis, scheduled in advance) 🎯 About the Role: We are seeking a proactive and detail-oriented Vendor Acquisition & Relationship Manager to support our growing global network of language professionals. This role involves identifying, onboarding, and managing freelance vendors, sub-contractors across services such as translation, transcription, captioning, typing, and voice-over. You’ll play a critical role in ensuring we have qualified language specialists to fulfill customer requests efficiently — working closely with our production team to meet client deadlines. Communication is key — both written and verbal — as you’ll frequently coordinate with international vendors and internal teams. 🔑 Responsibilities: 1. Vendor Sourcing & Hiring Source qualified professionals across various languages and specializations (legal, medical, academic, technical). Review resumes, online profiles (LinkedIn, Proz, etc.), and samples to assess suitability. Follow up on employment and freelance inquiries, interview potential candidates when needed. 2. Vendor Onboarding & Documentation Guide new vendors through onboarding including NDA signing, compliance checks, and quality assurance expectations. Collect, verify and maintain credentials. Ensure adherence to our confidentiality and delivery standards. 3. Vendor Management & Scheduling Maintain a categorized vendor database based on service type, availability, time zone, certification, and performance. Assist the Production Team in allocating the right resource for each project. Communicate clearly with vendors regarding expectations, timelines, and deliverables. 4. Quality Control & Performance Review Conduct initial quality checks of vendor submissions using internal QC checklists. Rate and categorize vendors based on output quality, adherence to instructions, and client feedback. Identify underperforming vendors and recommend further training or removal from the panel. 5. Communication & Relationship Management Serve as a communication bridge between vendors, the production team, and occasionally with clients. Respond to queries, resolve issues, and maintain long-term relationships with reliable vendors. Monitor workload balance and help motivate vendors through timely payments, recognition, and consistent engagement. ✅ What We’re Looking For: Excellent verbal and written communication skills (English is mandatory). Strong organizational and follow-up skills. Ability to work in a fast-paced, deadline-driven environment. Basic familiarity with translation or transcription workflows is a plus. Experience in coordination, freelance hiring, or project/vendor management is preferred. Comfortable working in rotational shifts; availability during weekends as scheduled based on need. 💼 Employment Type: Full-time | Remote (India) Show more Show less

Job Title: Executive Assistant – Operations & Management Support Location: Remote (India Preferred) Working Hours: Flexible with overlap to US Eastern Time Zone Reporting To: Senior Management Job Overview We are seeking a highly organized, detail-oriented, and proactive Virtual Assistant to support our senior management team in ensuring operational efficiency and team adherence. This role is critical for maintaining workflow discipline, coordinating cross-functional teams, and ensuring that all tasks and responsibilities are executed seamlessly. The ideal candidate should possess excellent communication skills, a strong ability to multitask, and a passion for organization. You will play a pivotal role in driving accountability, setting up meetings, tracking adherence to schedules, and following up on project milestones. Key Responsibilities Work closely with senior managers to monitor and track task assignments across Sales, Execution, and Digital Marketing teams. Track and ensure timely completion of all assigned tasks by respective team members and managers. Effectively manage time and handle multiple ongoing projects with exceptional organizational skills. Multitask efficiently without compromising on quality and deadlines. Schedule, organize, and manage internal meetings using Microsoft Teams, Google Meet, and WhatsApp as required. Prepare and circulate daily, weekly, and monthly adherence and performance reports. Consistently follow up with teams and individuals to ensure adherence to daily routines and performance expectations. Take ownership of monitoring project deadlines and ensuring that no deliverables are delayed. Maintain detailed documentation of meetings, decisions, action items, and project updates. Support management in organizing and managing partner/vendor communications when required. Assist in preparing management reports and presentations for regular review meetings. Coordinate effectively across different time zones to ensure global team alignment. Required Skills & Qualifications Proven experience as a Virtual Assistant, Executive Assistant, or in a similar operations coordination role. Excellent verbal and written communication skills in English. Exceptional organizational skills with the ability to prioritize and manage time efficiently. Strong multitasking abilities to handle multiple responsibilities simultaneously. Ability to work independently with minimal supervision and handle sensitive information confidentially. High attention to detail and a proactive approach to problem-solving. Strong follow-up and accountability management capabilities. Proficiency in Microsoft Teams, Google Meet, and other virtual collaboration tools. Familiarity with CRM systems and performance tracking tools is a plus. Preferred Qualifications Any degree. Prior experience working with Sales, Digital Marketing, or Operations teams is preferred. Show more Show less

🌍 Job Opening: Sales Consultant / Senior Sales Consultant – International Voice Process Location: Chennai | Shift: Rotational Night Shifts Work Mode: This is currently a remote/work-from-home role. However, candidates must be open to transitioning to a work-from-office setup in Chennai in the future based on business requirements (with prior notice). This is expected to remain remote for at least the next 3 to 6 months. Note: Transportation is not provided by the company. Industry: Translation, Transcription & Localization Employment Type: Full-time 🚀 About Vanan Online Services We are a fast-growing global provider of transcription, translation, voiceover, captioning, and typing services. With a strong digital presence and high inbound traffic, we’re laser-focused on converting genuine inquiries into revenue — and we’re hiring elite sales talent to own that mission. 🎯 What You’ll Do As a Sales Consultant, your job is to engage with customers who already show interest in our services — via chat, call, or email — and convert those inquiries into successful sales. But this isn’t just about pushing a quote. You must: - Understand the customer’s need, - Match the right service, - Explain the value clearly, and - Guide them confidently to complete the sale. - You own the ticket from first contact to payment and post-delivery follow-up. 💡 What We’re NOT Looking For - We don’t want pushy, transactional, "hard sell" people. - We want empathetic, sharp-minded closers who believe in doing right by the customer. You must sell with confidence and care, backed by understanding, not pressure. ✅ Who Should Apply We want sales consultants who’ve been at the top of their game in previous roles, especially in international voice-based sales or consultative selling environments. 🏆 Proven experience closing deals and exceeding quotas. 💬 Excellent English (spoken and written). 🧠 Consultative mindset: listens, understands, recommends, closes. 🧩 Detail-focused, follows CRM and internal processes well. 👥 Works well across teams and with global clients. ⏰ Willing to work rotational night shifts and weekends (as required). 💰 Salary & Incentives Starting at ₹45,000 per month (negotiable for top performers based on experience and past performance in international sales). In addition to the base salary, consultants are eligible for weekly and monthly incentives based on: * Lead-to-sale conversion rate * Upselling and cross-selling performance * Customer satisfaction and reviews received * Total revenue closed We’re committed to rewarding performance and initiative — the more value you bring, the more you earn. 💼 Key Responsibilities - Respond to incoming leads from websites via chat, call, and email. - Engage customers to understand pain points and position the right service. - Provide quotes, explain benefits, and close the sale. - Collect payment and trigger execution handover. - Ensure post-delivery satisfaction and upsell opportunities. - Log interactions and update CRM accurately. 🎯 Performance Focus Your success will be measured by: Lead-to-sale conversion rate Average order size (AOS) Customer feedback and post-sale quality 🛠 Tools & Environment Chat handling International calling Internal CRM (Built in-house) Microsoft Teams, Google Meet, and WhatsApp for internal use 📈 Interview Process . HR Screening Call . Manager Interview . Comprehension & Writing Task . Final Round with Manager, COO & CEO . Same-day salary discussion if selected. 📞 HR Contact Shirly – 9176466866

Vanan Online Services, Inc. Job Code: VHSS03 Job Title: Sales & Service Manager – US Shift Shift Timing: 8 PM – 5 AM IST (US Rotational Shift) Location: Remote (India) Experience: 6-8 years Salary: Negotiable based on experience About Us Vanan Online Services is a leading provider of transcription, translation, voice-over, typing, captioning, and related language services. We are a fast-paced, client-centric business, serving customers across the US and globally. Role Summary We are looking for a Sales & Service Manager with proven sales leadership experience to drive our sales team’s performance, coach and mentor consultants, and ensure excellence in customer service. The ideal candidate will have a strong background in sales, team management, and performance optimization — not necessarily in our industry, but with transferable expertise in sales and service operations. Key Responsibilities ✅ Manage day-to-day operations of the sales team, ensuring achievement of individual and team targets. ✅ Provide regular coaching, mentoring, and feedback to improve consultant performance and skillsets. ✅ Monitor, track, and report consultant KPIs, prepare appraisal reports, and submit performance updates to senior management. ✅ Design and implement Performance Improvement Plans (PIPs) for underperforming team members. ✅ Prepare and share weekly, monthly, and quarterly performance reports with management. ✅ Create and maintain SOPs, guidelines, and best practices for the sales and service team. ✅ Handle escalation calls, complex queries, and customer complaints professionally to ensure resolution and satisfaction. ✅ Collaborate with management on goal setting, target planning, and team development strategies. ✅ Support frontline consultants during peak times or as business needs demand. ✅ Ensure team compliance with processes, policies, and quality standards. ✅ Drive a customer-first culture, ensuring customer satisfaction and retention. Key Skills & Requirements ✔ 6-8 years of experience in sales management or customer service leadership (international sales preferred). ✔ Strong people management and team coaching skills. ✔ Experience preparing KPIs, performance reports, and appraisals. ✔ Ability to handle escalations, ensure issue resolution, and drive customer satisfaction. ✔ Familiarity with performance tracking tools and CRM systems. ✔ Excellent verbal and written communication in English. ✔ Target-driven, goal-oriented, and flexible in availability based on business needs. ✔ Strong problem-solving abilities and a proactive mindset. ✔ Ability to work independently while collaborating closely with senior management. Interview Process Level 1: COO Level 2: CEO Interview Timing: 5 PM – 11 PM IST 📞 HR Contact Shirly – 9176466866

Job Title: Web App Developer (AI-Accelerated Development & Internal Automation) Location: Chennai, India (Remote/Hybrid options available) Department: Technology & Automation Reporting To: CEO / Operations Head Experience: 2 to 5 Years Employment Type: Full-time / Contract-to-Hire About the Company Vanan Online Services, is a multi-brand digital service provider operating across transcription, translation, captioning, and typing domains, with a global presence in the U.S. and India. We build internal tools and workflows that automate our daily operations, improve turnaround times, and enhance visibility across teams. To keep pace with our growing operational needs, we’re hiring a Web App Developer with strong AI-assisted development skills, capable of delivering multiple lightweight web apps under quick turnaround times. Position Overview: We are seeking a Web App Developer with hands-on experience in building functional web applications quickly and independently. The ideal candidate is skilled in using modern development frameworks and comfortable leveraging AI tools to speed up coding, troubleshooting, and feature development. This role involves working closely with leadership to understand operational pain points and transforming them into lightweight, efficient web tools that support internal workflows. You’ll have the flexibility to recommend and use both full-code and no-code stacks based on the nature of the requirement. Key Responsibilities: • Collaborate with leadership to gather requirements and understand business use cases • Design and develop internal-use web applications tailored to specific workflows • Build and deploy tools such as: o Internal dashboards o Task and project trackers o Lead/order management modules o Notification and reporting utilities • Use ChatGPT (Advanced) to: o Generate boilerplate, functional, and test code o Plan features and troubleshoot logic, identify bugs o Refactoring code with AI feedbacks o Plan features and optimize workflows o Build faster through prompt engineering • Select appropriate tech stacks (code or no-code) depending on the app scope • Manage lightweight backends using platforms like Firebase or Supabase • Conduct basic QA, testing, and validation prior to deployment • Ensure apps are intuitive, reliable, and meet internal usability expectations • Handle multiple small-to-mid scale development requests simultaneously Required Skills & Qualifications • Solid understanding of HTML, CSS, JavaScript, and frameworks such as React.js, Vue.js, or Svelte • Working knowledge of Node.js, Firebase, Supabase, or similar backend services • Experience with RESTful APIs and third-party service integration • Proficiency in using AI-based development tools (e.g., ChatGPT) to assist in code writing, refactoring, and debugging • Strong analytical and communication skills to interpret requirements and translate them into functional software • Ability to work independently in a fast-paced environment without day-to-day oversight • Track record of shipping usable products or tools under tight timelines Preferred Skills • Familiarity with no-code/low-code platforms (e.g., Bubble, Webflow, Glide, AppGyver, Retool) • Experience using automation platforms like Zapier, Make.com, or n8n • Basic UI/UX design sense for creating clean, user-friendly interfaces • Exposure to internal systems such as CRMs, ERPs, or other business tools Why Join Us? • Immediate impact: Your work will be used daily across teams to enhance productivity and workflow efficiency • Innovation-driven environment: Use cutting-edge tools like ChatGPT to accelerate development • Autonomy & ownership: You'll have the freedom to choose tech stacks and manage your own development process • Collaborative leadership: Work directly with decision-makers, gaining insight and context to build better products • Flexible work model: Options for remote or hybrid work tailored to your preferences How to Apply Interested candidates are encouraged to share the following: • An updated resume or portfolio • GitHub or live app demos (if available) • A short note describing how you use ChatGPT or AI tools in your development process

Job Title : Web App Developer (AI-Accelerated Development & Internal Automation) Location : Chennai, India (Remote/Hybrid options available) Department : Technology & Automation Reporting To : CEO / Operations Head Experience : 2 to 5 Years Employment Type : Full-time / Contract-to-Hire About The Company Vanan Online Services, is a multi-brand digital service provider operating across transcription, translation, captioning, and typing domains, with a global presence in the U. and India. We build internal tools and workflows that automate our daily operations, improve turnaround times, and enhance visibility across teams. To keep pace with our growing operational needs, were hiring a Web App Developer with strong AI-assisted development skills, capable of delivering multiple lightweight web apps under quick turnaround times. Position Overview We are seeking a Web App Developer with hands-on experience in building functional web applications quickly and independently. The ideal candidate is skilled in using modern development frameworks and comfortable leveraging AI tools to speed up coding, troubleshooting, and feature development. This role involves working closely with leadership to understand operational pain points and transforming them into lightweight, efficient web tools that support internal workflows. Youll have the flexibility to recommend and use both full-code and no-code stacks based on the nature of the requirement. Key Responsibilities Collaborate with leadership to gather requirements and understand business use cases. Design and develop internal-use web applications tailored to specific workflows. Build And Deploy Tools Such As Internal dashboards. Task and project trackers. Lead/order management modules. Notification and reporting utilities. Use ChatGPT (Advanced) To Generate boilerplate, functional, and test code. Plan features and troubleshoot logic, identify bugs. Refactoring code with AI feedbacks. Plan features and optimize workflows. Build faster through prompt engineering. Select appropriate tech stacks (code or no-code) depending on the app scope. Manage lightweight backends using platforms like Firebase or Supabase. Conduct basic QA, testing, and validation prior to deployment. Ensure apps are intuitive, reliable, and meet internal usability expectations. Handle multiple small-to-mid scale development requests simultaneously. Required Skills & Qualifications Solid understanding of HTML, CSS, JavaScript, and frameworks such as React.js, Vue.js, or Svelte. Working knowledge of Node.js, Firebase, Supabase, or similar backend services. Experience with RESTful APIs and third-party service integration. Proficiency in using AI-based development tools (e.g., ChatGPT) to assist in code writing, refactoring, and debugging. Strong analytical and communication skills to interpret requirements and translate them into functional software. Ability to work independently in a fast-paced environment without day-to-day oversight. Track record of shipping usable products or tools under tight timelines Preferred Skills Familiarity with no-code/low-code platforms (e.g., Bubble, Webflow, Glide, AppGyver, Retool). Experience using automation platforms like Zapier, Make.com, or n8n. Basic UI/UX design sense for creating clean, user-friendly interfaces. Exposure to internal systems such as CRMs, ERPs, or other business tools. Why Join Us ? Immediate impact : Your work will be used daily across teams to enhance productivity and workflow efficiency. Innovation-driven environment : Use cutting-edge tools like ChatGPT to accelerate development. Autonomy & ownership : You'll have the freedom to choose tech stacks and manage your own development process. Collaborative leadership : Work directly with decision-makers, gaining insight and context to build better products. Flexible work model : Options for remote or hybrid work tailored to your preferences. (ref:hirist.tech)

Job Title: HR Recruiter – Freelancer Location: Chennai, India (Remote) Reporting To: HR Manager Experience: 2 to 5 Years Employment Type: Part-time Work Timing: 4 to 5 hours per day Company Overview Vanan Online Services is a language company, we offer transcription, translation, voice-over, typing, captioning and other related services. As a sales consultant, you will be receiving inbound calls, chats and emails with service enquiries. Your role is to convert the enquiries you receive into sales. Once the customer is happy with the quote you’ve offered, you will be proceeding with the payment process, and you will be moving the ticket to the team concerned to work on the project. Once the files are delivered to the client, you will be following up with the customer to see if they are satisfied with the service we’ve offered. Job Overview We are seeking a proactive and experienced Freelance HR Recruiter to join our team on a part-time, remote basis. As an HR Recruiter, you will be responsible for managing the full recruitment life cycle to support our fast-growing teams. The ideal candidate will have a passion for connecting with talent, excellent communication skills, and a keen understanding of various sourcing strategies to fill freelance and full-time positions across multiple departments. Key Responsibilities Manage end-to-end recruitment for various roles including technical, operational, and support positions. Partner with hiring managers to understand hiring needs and define job requirements. Post job ads on various platforms and manage candidate sourcing through online portals, social media, and referrals. Screen resumes, conduct initial interviews, and assess candidates’ qualifications and cultural fit. Coordinate interviews with internal teams and provide regular updates on hiring progress. Maintain candidate databases and applicant tracking systems for reporting and future pipeline. Negotiate offers and manage onboarding activities for selected candidates. Develop and implement creative recruiting strategies to attract top talent, especially in the freelance and remote work sectors. Maintain compliance with recruitment best practices and internal policies. Requirements Bachelor’s degree in human resources, Business Administration, or related field. 2 to 5 years of proven experience in recruitment (freelance or corporate). Strong understanding of sourcing techniques and hiring processes. Familiarity with remote hiring tools and applicant tracking systems. Excellent communication and interpersonal skills. Ability to work independently and manage multiple open roles simultaneously. Prior experience hiring for roles in digital services, content, or tech industries is a plus. What We Offer Flexible remote work environment. Opportunity to work with a global team and make a meaningful impact. Performance-based incentives. Exposure to fast-paced digital operations and growing technology-driven teams. HR Contact: Shirly - +91 91764 66866

Job Title: IT Systems Administrator – Team Lead Location: [Hybrid] - Chennai Work Type: Full-time Experience: 3–6 Years (can be adjusted) Reports To: IT Manager / Head of Infrastructure Job Summary: We are seeking a skilled and proactive IT Systems Administrator to manage, maintain, and support a diverse IT infrastructure including Windows/Linux servers, desktop environments, cloud services, network hardware, and user management tools. The ideal candidate should have strong troubleshooting abilities, experience handling IT assets, and the capability to coordinate with vendors and internal teams for L1, L2, and L3 support across multiple tools and technologies. Key Responsibilities: Server Management: Administer and maintain Windows Server and Linux Server environments. Perform regular patch management, user/group policy maintenance, and security updates. Desktop OS Support: Provide support for Windows , Ubuntu/Linux , and macOS desktops and laptops. OS deployment, configuration, imaging, and troubleshooting. Network & Security: Configure and manage firewalls, routers, and switches . Work with networking teams and ISPs for troubleshooting connectivity issues. Basic understanding of WAF (Web Application Firewall) and security principles. Cloud & SaaS Administration: Manage Microsoft 365 via Azure AD and Google Workspace . Configure and maintain user roles, policies, and access controls. Endpoint Security: Install and manage Bitdefender Antivirus through central management console. Ensure endpoint compliance and generate periodic security reports. Monitoring & Tracking Tools: Deploy and manage Teramind and Insightful tracking tool via its console. Support monitoring policy configurations, alerts, and investigations. MDM & Identity Management: Administer Microsoft Intune and JumpCloud for device and user identity management. Enforce security compliance for mobile and remote endpoints. Ticketing & Support: Handle user issues through a ticketing system and Microsoft Teams support channels. Provide L1 to L3 level support and ensure SLA compliance. Asset & Inventory Management: Maintain IT asset records, allocation, and tracking for end-users. Conduct periodic audits and reconciliations. Hardware & Software Support: Diagnose and resolve hardware failures and software issues across multiple platforms. Voice Platform Support: Manage Dialpad and Twilio voice communication platforms via admin console. Ensure quality of service and support call routing configurations. Cost & License Management: Monitor IT tool subscriptions, usage costs, and license renewals. Provide cost estimates and maintain vendor agreements. Domain & Hosting: Manage domain registration , hosting control panels, FTP , and MySQL databases . Coordinate basic web-related infrastructure management. Vendor Coordination: Communicate with software and hardware vendors for escalations and support. Manage service level expectations and incident resolution timelines. Cross-Department Coordination: Collaborate with Internet providers and support partners for uninterrupted services. Required Skills & Qualifications: Strong technical knowledge in system administration and IT infrastructure. Hands-on experience in both Windows and Linux ecosystems. Knowledge of scripting (PowerShell, Bash) is an advantage. Excellent communication skills – verbal and written. Willingness to work in Day shift and respond to emergencies. Preferred Certifications (Any of the following): Microsoft Certified: Azure Administrator Associate CompTIA Network+ / Security+ Microsoft 365 Certified: Modern Desktop Administrator Associate Cisco Certified Network Associate (CCNA) Google Workspace Administrator Certification Bitdefender Certified Administrator (if available) ITIL v4 Foundation – for support process understanding Soft Skills: Strong problem-solving and decision-making abilities. Ability to multitask and prioritize tasks effectively. Customer-centric and team-oriented mindset.