Manage a portfolio of accounts to achieve long-term success Establishing good rapport with clients. Developing new sales opportunities Tracking account targets Develop positive relationships with clients Act as the point of contact and handle customers individual needs Generate new business using existing and potential customer networks Resolve conflicts and provide solutions to customers in a timely manner Supervise account representatives to ensure sales increase Report on the status of accounts and transactions Set and track sales account targets, aligned with company objectives Monitor sales metrics (e.g. quarterly sales results and annual forecasts) Requirements and skills Min 1-3 work experience in sales. Ability to learn and adapt things and delivering excellent customer experience Understanding of sales performance metrics Excellent communication and negotiation skills Strong presentation skills Strong organizational skills Strong negotiation skills Ability to manage multiple priorities An ability to deliver projects and answer inquiries on time Business acumen with a problem-solving attitude.
Title: Technical Support Engineer ILM Location: [Location of the Job] Job Type: Full time Department: IT Infrastructure/Technical Support Reports to: IT Support Manager/CTO As a Technical Support Engineer, focusing on Information Lifecycle Management (ILM) and related infra. We will be responsible for configuring services on various products and implementing product and technology at the customer premises. In this role, you will provide technical support for our storage, backup, virtualization, and server administration We will work closely with customers and projects the ensure successful deployment, maintenance, and troubleshooting of Products like NetApp storage, VMware, Veeam, other operating system features, and servers. We are involved in troubleshooting at basic, intermediate, and complex levels based on the incident (NetApp, Veeam, VMware, server, operating system) to resolve any issues without any challenges. Maintaining and monitoring the local administration (server, storage, backups, virtualization) in office infrastructure. Knowledge sharing with the team to improve the skill set across the team. Working with OEM and support-related issues to resolve the issue(critical) Key Responsibilities : Site Visits : We travel to the customer's location based on the project and their specific requirements for initial implementation and configuration. Additionally, for a few customers, we provide support during U.S. time zones, depending on the project's needs. POC (proof of concept) : Based on the project requirement we are giving the POC to the end customer about the product, technologies, and features. Technical Support : Provide technical support and troubleshooting for ILM products across NetApp storage systems, Veeam Backup & Replication, VMware virtualization platforms, OS level and servers, and others. System Maintenance : Make sure the availability, of NetApp storage, VMware infrastructure, and Veeam backup environments by performing regular maintenance and monitoring (local infra and when there is customer need) Issue Resolution : Troubleshoot and resolve complex technical issues related to storage, backup, and virtualization. Learning : Learning and focusing on the new technologies (HCI, cloud storage) and increasing the technical skills in troubleshooting the products in depth Documentation : Prepare and maintain technical documentation and knowledge base articles for troubleshooting and steps of implementation steps for our future reference. Creating and maintaining the project and implementation report for project sign-off.
Job Title: Palo Alto Networks Security Engineer Location: BANAGLORE Experience: 3 to 5 Years Employment Type: Full-Time Job Description We are seeking a qualified and experienced Palo Alto Networks Security Engineer to join our team. The selected candidate will be responsible for the deployment, configuration, and maintenance of Palo Alto firewall solutions. This role requires strong technical expertise in network security, firewall policy management, and secure connectivity. Key Responsibilities Deploy, configure, and manage Palo Alto Networks next-generation firewalls. Design and implement firewall policies, NAT rules, VPN tunnels, and SSL decryption. Manage Panorama for centralized firewall administration and policy enforcement. Perform troubleshooting, monitoring, and log analysis to ensure network security and availability. Collaborate with internal teams to review and implement security best practices. Maintain documentation related to firewall configurations, network topology, and operational procedures. Required Qualifications Minimum 3 years of hands-on experience with Palo Alto Networks firewalls (PA-Series or VM-Series). Proficiency in configuring and managing security policies, zones, and interfaces. Experience with VPN technologies, including IPsec and Global Protect. Familiarity with Panorama and URL filtering functionalities. Solid understanding of networking concepts, including TCP/IP, DNS, NAT, and routing protocols. Preferred Qualifications Palo Alto Networks Certified Network Security Administrator (PCNSA) or Engineer (PCNSE). Experience with public cloud firewall integrations (AWS, Azure, or GCP). Working knowledge of security monitoring tools and basic scripting is an advantage. Educational Requirements Bachelor's degree in Computer Science, Information Technology, or a related field.
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