Core Responsibilities Respond to customer inquiries via phone, email, chat, or social media Resolve complaints efficiently and empathetically Provide detailed product or service information Document customer interactions using CRM systems Relationship Management Follow up to ensure customer satisfaction Handle feedback and reviews , both positive and negative Build rapport and foster long-term customer relationships Skills Required Strong communication and active listening Proficiency in CRM software Excellent problem-solving and conflict resolution Ability to multi-task and manage time High level of empathy and patience Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Application Question(s): Are You residing with in 20 KM of Kannur? Work Location: In person

Core Responsibilities Respond to customer inquiries via phone, email, chat, or social media Resolve complaints efficiently and empathetically Provide detailed product or service information Document customer interactions using CRM systems Relationship Management Follow up to ensure customer satisfaction Handle feedback and reviews , both positive and negative Build rapport and foster long-term customer relationships Skills Required Strong communication and active listening Proficiency in CRM software Excellent problem-solving and conflict resolution Ability to multi-task and manage time High level of empathy and patience Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Application Question(s): Are You residing with in 20 KM of Kannur? Work Location: In person