USA Inbound Process

Job Description: As an experienced candidate at Adeeba e-Services, you will be responsible for receiving inbound calls from international customers. Your primary role will involve providing technical support by diagnosing issues, recommending annual service plans and software solutions, and successfully closing sales to achieve targets. To excel in this position, you must have prior experience in outbound tech processes for a minimum of 1 year and possess the skills to effectively close calls with customers. Your performance will be rewarded with a fixed monthly salary deposited in your account on the 1st of every month, along with lucrative incentives for achieving sales targets. In addition to the base salary and incentives, you will be eligible for various benefits including 100% attendance incentives, a loyalty bonus of Rs. 5000 paid annually, and paid leaves each year. The leave policy includes rotational offs, 24 paid leaves, birthday leave, and compensatory offs to ensure a healthy work-life balance. The shift timings for this role are in either US or UK shifts, providing flexibility based on the requirements of the business. Adeeba e-Services values academic qualifications and requires a minimum of a 10+2/10+3 years diploma pass or graduates to be considered for this position. If you are ready to take on this exciting opportunity, please contact Rima (HR) at 7686839463 to learn more about joining our dynamic team at Adeeba e-Services.,