US Voice Process Associate

Zyga Solutions Pvt Ltd

2 years

3 - 4 Lacs

Vellayambalam, Thiruvananthapuram, Kerala

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

Customer service English 12th Pass Bachelor's degree In-person Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

We are hiring experienced professionals for our US Voice Process team. The ideal candidate should have prior experience in handling US-based calls, excellent communication skills, and the ability to work in a night shift environment.

Responsibilities:

Handle inbound and outbound calls for US clients
Provide accurate information and resolve customer queries efficiently
Maintain documentation and update records in real time
Collaborate with team members and follow process guidelines

Requirements:

Minimum 2 years of experience in a US voice process
Strong verbal communication skills in English
Ability to work independently and handle pressure
Willingness to work the night shift (7:30 PM – 3:30 AM)
Male candidates preferred for shift alignment

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Experience:

International voice process: 1 year (Required)

Work Location: In person

Speak with the employer
+91 9633251096

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