US Shift , Recruitment in Inbound West Bengal

0 - 4 years

0 Lacs

Posted:23 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As an International Contact center based in India and the US, Adeeba E-Services Pvt. Ltd. has been providing Telemarketing services since 2014. The company prides itself on high levels of customer satisfaction, offering unmatched services and support functions. Adeeba E-Services Pvt. Ltd. operates on the values of trust, accountability, and reliability, enhancing both employee performance and overall productivity through continuous research and development. **Role Overview:** - Taking inbound calls from customers regarding printer, router, and antivirus issues - Diagnosing technical problems effectively - Recommending the most suitable support plan to customers - Selling technical support plans and relevant software **Key Responsibilities:** - Handling inbound calls professionally - Diagnosing technical issues accurately - Recommending appropriate solutions to customers - Selling technical support plans and software effectively **Qualifications Required:** - High School or Graduation For any further details, you can contact the HR department at 8016099788 or 9038208238. All information provided will be kept confidential in accordance with EEO guidelines.,

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