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Urgent Opening For Tech Support Role with GCP Cloud Engineer

Urgent Opening For Tech Support Role with GCP Cloud Engineer

2 - 6 years

|

4 - 9 Lacs

Posted:5 hours ago| Platform:

Apply

Skills Required

gcp linux administration networking gcp cloud

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Qualifications and Experience:

Bachelors degree in Computer Science, Information Technology, or related field of study
2 or more years of IT experience
System/network administrator level knowledge of Linux/Unix or Windows operating systems
Knowledge of Networking fundamentals (TCP/IP, Routing, Load Balancing, etc.)
Solid knowledge of web technologies (HTTP, HTML, DNS, TCP, etc.) and REST APIs
Strong analytical and problem solving skills
Excellent written and verbal communication skills

Customer Support Experience

Preferred candidate profile

Own, troubleshoot and resolve customer problems through effective technical diagnosis and resolution
Create and deliver high quality incident reports for customers critical issues
Develop a good understanding of Apigee product technology and enhancements by troubleshooting, performing deep-dive analysis, determining the root cause of customer issues

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