urgent hiring BIg4-ServiceNow Developer ITOM/service mapping/cmdb

5 - 10 years

Mumbai Bengaluru

Posted:1 week ago

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Job Description

urgent hiring for | BIg4|ServiceNow Developer ITOM/ service mapping / cmdb immedidate joiner

Call :9202551388

Design, develop, and implement ServiceNow ITOM modules including:

  • Discovery
  • Service Mapping
  • Event Management
  • Orchestration
  • CMDB (Configuration Management Database)
  • Configure and maintain MID Servers, Discovery schedules, and patterns.
  • Implement and manage Service Mapping for business services and applications.
  • Integrate ServiceNow with third-party monitoring tools (e.g., SolarWinds, Dynatrace, Splunk).
  • Work on Event Management including alert correlation, event rules, and dashboards.

Ensure CMDB health by managing:

  • Data normalization
  • Data reconciliation
  • CI relationships

Develop workflows, business rules, and scripts using:

  • JavaScript
  • Glide APIs
  • Troubleshoot and resolve issues related to ITOM modules.
  • Collaborate with cross-functional teams (ITSM, SecOps, DevOps).
  • Participate in upgrades, patching, and platform enhancements.

Required Skills:

  • Strong experience in ServiceNow ITOM modules

Hands-on with:

  • Discovery & Service Mapping
  • CMDB & CSDM model
  • Event Management

Knowledge of:

  • REST/SOAP integrations
  • MID Server setup and troubleshooting
  • Cloud technologies (AWS, Azure preferred)
  • Good scripting skills in JavaScript
  • Understanding of ITIL processes

Preferred Qualifications:

ServiceNow Certifications:

  • Certified System Administrator (CSA)
  • Certified Implementation Specialist ITOM

Experience with:

  • Cloud Discovery
  • Kubernetes / Containers
  • Automation & orchestration tools

Soft Skills:

  • Strong problem-solving and analytical skills
  • Good communication and stakeholder management
  • Ability to work independently and in a team

Nice to Have:

  • Exposure to DevOps tools (Jenkins, Git)
  • Knowledge of AIOps / Predictive Intelligence
  • Experience in large enterprise environments

Skills Required

Javascript Monitoring tools Tools Itom Cloud Technologies System administration Stakeholder management Servicenow

Work Mode

Work from Office

Job Type

Full Time

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