📢 Immediate Hiring House of Kimti Creations Private Limited (📦 E-commerce Company – www.kimti.in) is hiring for Customer Care positions. If you're interested, come for an interview ASAP to grab the opportunity! Open Positions: Customer Care Executive Salary: ₹10000 - ₹12000 /month Working Hours: 11:00 AM – 8:00 PM Location: Ghatkopar East 📍 Office Address: 297, Punjab Wadi, Near Khandoba Mandir, Ramabai Colony, Ghatkopar East, Mumbai 400075 Google Map: https://maps.app.goo.gl/KUC1rUEq9AxVTqk76?g_st=ipc Contact: Shyam Gupta 📞 8169841896 / 9820555759 / 9343128661 👉 Carry your resume and ID proof. Immediate joining available!
We are a fast-growing D2C jewelry brand. We believe in creativity, speed, and building something impactful. As a startup, every team member wears multiple hats – and that’s where you come in. We’re looking for an HR & Founder’s Office Executive who will not only manage people operations but also work closely with the founder on day-to-day execution, coordination, and strategic tasks. This is a high-growth role for someone who wants to learn HR, operations, and startup leadership at the same time. Key Responsibilities & People: End-to-end recruitment (job posting, screening, interviews, onboarding). Manage employee records, attendance, payroll, and leave tracking. Drive employee engagement, team activities, and culture initiatives. Ensure HR compliance and documentation. Founder’s Office / Operations: Assist the founder in daily tasks, follow-ups, and coordination across teams. Conduct market research, competitor analysis, and vendor scouting. Prepare reports, presentations, and dashboards as needed. Handle confidential projects and ensure smooth execution. General Admin & Support Vendor and freelancer coordination. Manage office needs, subscriptions, and reimbursements. Organize meetings, exhibitions, or events. Act as the bridge between different departments
About the Role We are seeking a proactive and customer-focused Customer Service Executive (Blended) to handle both voice and non-voice interactions. You will be the first point of contact for customers, addressing their queries, resolving complaints, and ensuring a smooth post-sales experience. This role requires excellent communication skills, empathy, and the ability to multitask across calls, emails, chats, and social media queries. --- Key Responsibilities Customer Interaction Handle inbound/outbound calls, chats, and emails in a professional and courteous manner. Provide accurate information about products, orders, returns, and policies. Respond to customer complaints and escalate unresolved issues to the relevant team. Order & Service Support Assist customers with order tracking, delivery updates, and payment queries. Process returns, refunds, and replacements as per company policies. . Customer Satisfaction Ensure prompt resolution within defined SLAs. Maintain a positive, empathetic, and professional tone with customers. Collect feedback and share ins ights to improve service quality.
The sales person should be good at communicating with customers at our counter without any hesitation. The sales person can choose for a permanent job or event based salary.