Job role Overview As part of our Sales Team at Upstep Academy of Chess, you’ll be the first point of contact for parents looking to enhance their children’s learning through chess. Your role will be pivotal in understanding their needs, offering them the right courses, and building long-lasting relationships with our global community. Key Responsibilities First Point of Contact: Serve as the primary contact for parents inquiring about chess courses for their children. Listen actively to understand the child’s needs and skill level, providing tailored recommendations for the most suitable chess programs. Demo Class Booking: Engage with parents to book demo classes, ensuring the chosen program aligns with the child’s requirements, and effectively guiding them through the process. Achieve Sales Targets: Strive to meet or exceed monthly sales goals by converting leads into enrollments through strong communication, relationship-building, and timely follow-ups. Tech-Savvy Operations: Maintain fluency in using CRM systems and video conferencing tools, ensuring all lead information, interactions, and progress are updated accurately and promptly. Collaborative Teamwork: Work closely with colleagues across departments, offering support, sharing insights, and contributing to a high-performing, cohesive sales environment. Qualification Excellent verbal and written communication skills, with the ability to engage parents and articulate the benefits of our chess programs. A proven track record in meeting sales targets, especially in consultative sales roles. Familiarity with CRM platforms is an advantage. 1 to 5 years experience for Executive and 5+ years experience Sr. Executive in Business Development profile driven by targets and deadlines Availability to work six days a week. Show more Show less
About the job: Key Responsibilities: 1. Connect with inbound queries (fresh leads) and generate interest in our online chess classes. 2. Explain various courses, address client queries, and suggest the best options tailored to their needs. 3. Drive revenue by meeting or exceeding sales targets and establishing new business opportunities. 4. Ensure that demo sessions are well-coordinated and conducted on time. 5. Use computer skills (Excel, Word, Email, WhatsApp) effectively; CRM training will be provided. 6. Handle interactions with parents of young kids with high interpersonal skills and sensitivity. As it is a sales profile, we do have incentives too. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 3,00,000 - 4,00,000 /year Experience: 1 year(s) Deadline: 2025-07-02 23:59:59 Other perks: Health Insurance Skills required: English Proficiency (Spoken), Sales and Effective Communication Other Requirements: 1. Excellent communication skills: Strong verbal and written communication abilities. 2. Excellent spoken English. About Company: Upstep Academy is one of the leading chess training institutes in the world. We have 20,000+ students and provide online personal & group training and school training. We are in the market since 2003 and Upstep is an established name in imparting learning & organizing inter-school chess tournaments. We are based in Mumbai and Bangalore with 40 training centers, 27 schools associated with us, 4000+ students from top schools from India, and 1000+ overseas, and organized 100+ tournaments in Mumbai and Goa.
Roles and responsibilities: - 1. Resolving general queries of parents. 2. Informing parents and managing classes in terms of cancellation or rescheduling. 3. Collecting feedback from Trainers, verifying it at their end and delivering it to parents. 4. Calling parents with regular intervals (twice in 30 days) to inform and push maximum students to participate in internal tournament. 5. Retention - Looking into renewal of further courses and try to upsell it. Qualifications * Minimum 1-2 years of experience in Customer Service, Customer Support Executive, Customer Relationship Manager. * Excellent Communication Skills * 6 Days working in a week (Fixed Week off Sunday) Head Office – Andheri East Marol Metro Station (Mumbai) About Company Upstep Academy, India’s leading Chess Institute is looking to hire young and energetic talent. We are in the market since 2003 and Upstep is an established name in imparting learning & organizing inter-school chess tournaments. We are based in Mumbai and Bangalore with 40 training centres | 27 schools associated with us | 4000+ Students from Top Schools from India and 1000+ Overseas | Organized 100+ Tournaments in Mumbai and Goa. Job Types: Full-time, Permanent, Fresher Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Health insurance Life insurance Paid sick time Paid time off Provident Fund Schedule: Night shift Supplemental Pay: Yearly bonus Application Question(s): Are you located in Mumbai? Are you okay with 6 days working? (Mon-Sat) Work Location: In person Expected Start Date: 15/07/2025
Key Responsibilities: CRM - NIGHT SHIFT Address general queries from parents. Inform parents and manage class cancellations or rescheduling. Collect feedback from trainers, verify it, and communicate it to parents. Be available during playing sessions and tournaments to answer parents' queries. Call parents twice within 30 days to encourage maximum student participation in the internal tournament. Maintain a list of students who have dropped out, along with the reasons. Send private messages to parents before the first session, explaining their role, and follow up with a call once the session is completed. Ensure the trainer posts the session link in the group at least 30 minutes before the first session. Share ‘Feedback Form’ links with parents on the last day of course completion. Distribute certificates to parents, ensuring they are awarded to students during the final class (certificates prepared by the Operations Charge). Promote course renewals and upsell additional courses by offering discounts, as per UPSTEP’s guidelines. About Company: Upstep Academy is one of the leading chess training institutes in the world. We have 20,000+ students and provide online personal & group training and school training. We are in the market since 2003 and Upstep is an established name in imparting learning & organizing inter-school chess tournaments. We are based in Mumbai and Bangalore with 40 training centers, 27 schools associated with us, 4000+ students from top schools from India, and 1000+ overseas, and organized 100+ tournaments in Mumbai and Goa.
Company Description Upstep Academy is a global online chess education company serving thousand&aposs of students across India, Australia, Singapore, UAE, UK, and the USA. Salesforce powers our growth - from lead ? demo ? enrollment ? scheduling ? certification. Were hiring a Senior Salesforce Developer to own our entire Salesforce ecosystem end-to-end. What youll do Own Salesforce architecture, development, and admin (Sales Cloud; potential Service/Experience Cloud). Build with Apex, LWC, SOQL ; design scalable data models and flows. Integrate with LMS, scheduling, and payments (REST/SOAP APIs, middleware). Drive security, performance, data quality, and release governance. Partner with Operations/Sales/RM & other departments to translate processes into robust solutions. Define roadmap and adopt relevant Salesforce releases; mentor juniors as we scale. What you bring 5+ years Experience with Salesforce Development, Apex/LWC mastery and Salesforce Administration. Proficiency in building and maintaining Visualforce Pages and Lightning Web Components Proven integrations experience; strong SOQL/SOSL & security model. Track record leading implementations or re-architecting orgs. Ability to work independently and in a hybrid work environment Platform Developer II (required). Architect certs a plus. Bonus: DevOps (Copado/Gearset/SFDX), EdTech or multi-region B2C. Bachelor&aposs degree in Information Technology, Computer Science, or a related field. Why Upstep Own platform decisions with high autonomy and real user impact. Competitive pay + fast growth Show more Show less
The Senior Salesforce Developer position at Upstep Academy involves owning the entire Salesforce ecosystem end-to-end. In this role, you will be responsible for Salesforce architecture, development, and administration, focusing primarily on Sales Cloud with potential involvement in Service/Experience Cloud. Your tasks will include building solutions using Apex, LWC, and SOQL, as well as designing scalable data models and flows. Ensuring security, performance, data quality, and release governance will be key aspects of your role. You will collaborate with various departments such as Operations, Sales, and Relationship Management to translate processes into robust Salesforce solutions. Additionally, you will define the roadmap for Salesforce implementations, stay updated on relevant Salesforce releases, and mentor junior team members as the company scales. The ideal candidate for this position should have at least 5 years of experience in Salesforce Development, with expertise in Apex, LWC, and Salesforce Administration. Proficiency in building and maintaining Visualforce Pages and Lightning Web Components is required. Strong experience in integrations, SOQL/SOSL queries, and security models is necessary. A proven track record of leading implementations or re-architecting organizations is also desired. The candidate should be able to work both independently and collaboratively in a hybrid work environment. Possessing a Platform Developer II certification is a requirement, while Architect certifications are considered a plus. Additional qualifications such as experience in DevOps tools (Copado, Gearset, SFDX), EdTech, or multi-region B2C setups would be advantageous. A Bachelor's degree in Information Technology, Computer Science, or a related field is preferred. At Upstep Academy, you will have the opportunity to make platform decisions autonomously and directly impact real users.,
Roles and responsibilities: - 1. Resolving general queries of parents. 2. Informing parents and managing classes in terms of cancellation or rescheduling. 3. Collecting feedback from Trainers, verifying it at their end and delivering it to parents. 4. Calling parents with regular intervals (twice in 30 days) to inform and push maximum students to participate in internal tournament. 5. Retention - Looking into renewal of further courses and try to upsell it. Qualifications * Minimum 1-2 years of experience in Customer Service, Customer Support Executive, Customer Relationship Manager. * Excellent Communication Skills * 6 Days working in a week (Fixed Week off Sunday) Head Office – Andheri East Marol Metro Station (Mumbai) About Company Upstep Academy, India’s leading Chess Institute is looking to hire young and energetic talent. We are in the market since 2003 and Upstep is an established name in imparting learning & organizing inter-school chess tournaments. We are based in Mumbai and Bangalore with 40 training centres | 27 schools associated with us | 4000+ Students from Top Schools from India and 1000+ Overseas | Organized 100+ Tournaments in Mumbai and Goa. Job Types: Full-time, Permanent, Fresher Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Health insurance Life insurance Paid sick time Paid time off Provident Fund Application Question(s): Are you located in Mumbai? Are you okay with 6 days working? (Mon-Sat) Work Location: In person
Key Responsibilities Address general queries from parents. Inform parents and manage class cancellations or rescheduling. Collect feedback from trainers, verify it, and communicate it to parents. Be available during playing sessions and tournaments to answer parents' queries. Call parents twice within 30 days to encourage maximum student participation in the internal tournament. Maintain a list of students who have dropped out, along with the reasons. Send private messages to parents before the first session, explaining their role, and follow up with a call once the session is completed. Ensure the trainer posts the session link in the group at least 30 minutes before the first session. Share ‘feedback form’ links with parents on the last day of course completion. Distribute certificates to parents, ensuring they are awarded to students during the final class (certificates prepared by the operations charge). Promote course renewals and upsell additional courses by offering discounts, as per UPSTEP’s guidelines. About Company: Upstep Academy is one of the leading chess training institutes in the world. We have 20,000+ students and provide online personal & group training and school training. We have been in the market since 2003, and Upstep is an established name in imparting learning & organizing inter-school chess tournaments. We are based in Mumbai and Bangalore with 40 training centers, 27 schools associated with us, 4000+ students from top schools from India, and 1000+ overseas, and have organized 100+ tournaments in Mumbai and Goa.
Key Responsibilities Connect with inbound queries (fresh leads) and generate interest in our online chess classes. Explain various courses, address client queries, and suggest the best options tailored to their needs. Drive revenue by meeting or exceeding sales targets and establishing new business opportunities. Ensure that demo sessions are well-coordinated and conducted on time. Use computer skills (Excel, Word, Email, WhatsApp) effectively; CRM training will be provided. Handle interactions with parents of young kids with high interpersonal skills and sensitivity. As it is a sales profile, we do have incentives too. About Company: Upstep Academy is one of the leading chess training institutes in the world. We have 20,000+ students and provide online personal & group training and school training. We have been in the market since 2003, and Upstep is an established name in imparting learning & organizing inter-school chess tournaments. We are based in Mumbai and Bangalore with 40 training centers, 27 schools associated with us, 4000+ students from top schools from India, and 1000+ overseas, and have organized 100+ tournaments in Mumbai and Goa.
About Us Upstep Academy is building a next-gen online chess platform that combines education, gaming, and technology. Our goal is to create a one-stop ecosystem where learners can play, train, and grow through interactive lessons, real-time coaching, analytics, and gamification. Designation : Senior Web Frontend Developer (React.js) Responsibilities Build responsive and performant UIs using React.js + TypeScript (Next.js) Develop interactive features (chessboards, puzzles, timers, live dashboards) Integrate real-time APIs & WebSockets for smooth gameplay and lessons Write scalable, testable, and reusable code Collaborate with designers, backend engineers, and product managers Requirements 4–10 years of experience in frontend development Strong skills in React.js, JavaScript (ES6+), HTML5, CSS3 Solid grasp of responsive design & performance optimization Experience with Git, CI/CD, and modern dev workflows Nice to Have: Next.js, Redux/Context API, multiplayer/gamified apps, familiarity with chess platforms. Experience: 4–10 years Location: Mumbai (On-site) Type: Full-time Why Join Us? Build from scratch with global potential 🌍 Startup culture: ownership, speed, impact ⚡ Competitive salary + flexible culture Shape the future of chess learning ♟️
About the job: Key Responsibilities: 1. Connect with inbound queries (fresh leads) and generate interest in our online chess classes. 2. Explain various courses, address client queries, and suggest the best options tailored to their needs. 3. Drive revenue by meeting or exceeding sales targets and establishing new business opportunities. 4. Ensure that demo sessions are well-coordinated and conducted on time. 5. Use computer skills (Excel, Word, Email, WhatsApp) effectively; CRM training will be provided. 6. Handle interactions with parents of young kids with high interpersonal skills and sensitivity. As it is a sales profile, we do have incentives too. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 3,00,000 - 4,00,000 /year Experience: 1 year(s) Deadline: 2025-10-04 23:59:59 Other perks: Health Insurance Skills required: English Proficiency (Spoken), Sales and Effective Communication Other Requirements: 1. Excellent communication skills: Strong verbal and written communication abilities. 2. Excellent spoken English. About Company: Upstep Academy is one of the leading chess training institutes in the world. We have 20,000+ students and provide online personal & group training and school training. We have been in the market since 2003, and Upstep is an established name in imparting learning & organizing inter-school chess tournaments. We are based in Mumbai and Bangalore with 40 training centers, 27 schools associated with us, 4000+ students from top schools from India, and 1000+ overseas, and have organized 100+ tournaments in Mumbai and Goa.
About the job: Key Responsibilities: 1. Address general queries from parents. 2. Inform parents and manage class cancellations or rescheduling. 3. Collect feedback from trainers, verify it, and communicate it to parents. 4. Be available during playing sessions and tournaments to answer parents' queries. 5. Call parents twice within 30 days to encourage maximum student participation in the internal tournament. 6. Maintain a list of students who have dropped out, along with the reasons. 7. Send private messages to parents before the first session, explaining their role, and follow up with a call once the session is completed. 8. Ensure the trainer posts the session link in the group at least 30 minutes before the first session. 9. Share 'feedback form' links with parents on the last day of course completion. 10. Distribute certificates to parents, ensuring they are awarded to students during the final class (certificates prepared by the operations charge). 11. Promote course renewals and upsell additional courses by offering discounts, as per UPSTEP's guidelines. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 2,75,000 - 3,00,000 /year Experience: 1 year(s) Deadline: 2025-10-04 23:59:59 Skills required: Client Relationship Management (CRM), Client Relationship and English Proficiency (Spoken) About Company: Upstep Academy is one of the leading chess training institutes in the world. We have 20,000+ students and provide online personal & group training and school training. We have been in the market since 2003, and Upstep is an established name in imparting learning & organizing inter-school chess tournaments. We are based in Mumbai and Bangalore with 40 training centers, 27 schools associated with us, 4000+ students from top schools from India, and 1000+ overseas, and have organized 100+ tournaments in Mumbai and Goa.
You will be working at Upstep Academy, a company that is developing an innovative online chess platform combining education, gaming, and technology to create a comprehensive ecosystem for learners. **Role Overview:** As a Senior Web Frontend Developer specializing in React.js, your role will involve building responsive and high-performance user interfaces using React.js and TypeScript with Next.js. You will also be responsible for developing interactive features such as chessboards, puzzles, timers, and live dashboards. Integration of real-time APIs and WebSockets for seamless gameplay and lessons, as well as writing scalable, testable, and reusable code, will be part of your daily tasks. Collaboration with designers, backend engineers, and product managers is essential for the success of projects. **Key Responsibilities:** - Build responsive and performant UIs using React.js + TypeScript (Next.js) - Develop interactive features like chessboards, puzzles, timers, and live dashboards - Integrate real-time APIs & WebSockets for smooth gameplay and lessons - Write scalable, testable, and reusable code - Collaborate with designers, backend engineers, and product managers **Qualifications Required:** - 4-10 years of experience in frontend development - Strong skills in React.js, JavaScript (ES6+), HTML5, CSS3 - Solid understanding of responsive design & performance optimization - Experience with Git, CI/CD, and modern development workflows - Nice to Have: Experience with Next.js, Redux/Context API, multiplayer/gamified apps, familiarity with chess platforms You will be working in Mumbai at the company's office on a full-time basis. Upstep Academy offers a dynamic work environment where you can contribute to building a platform with global potential. The startup culture emphasizes ownership, speed, and impact, along with a competitive salary and flexible work culture. Join us to shape the future of chess learning and be a part of an exciting journey in the world of online education and gaming.,
Key Responsibilities Connect with inbound queries (fresh leads) and generate interest in our online chess classes. Explain various courses, address client queries, and suggest the best options tailored to their needs. Drive revenue by meeting or exceeding sales targets and establishing new business opportunities. Ensure that demo sessions are well-coordinated and conducted on time. Use computer skills (Excel, Word, Email, WhatsApp) effectively; CRM training will be provided. Handle interactions with parents of young kids with high interpersonal skills and sensitivity. As it is a sales profile, we do have incentives too. About Company: Upstep Academy is one of the leading chess training institutes in the world. We have 20,000+ students and provide online personal & group training and school training. We have been in the market since 2003, and Upstep is an established name in imparting learning & organizing inter-school chess tournaments. We are based in Mumbai and Bangalore with 40 training centers, 27 schools associated with us, 4000+ students from top schools from India, and 1000+ overseas, and have organized 100+ tournaments in Mumbai and Goa.
Company Description We suggest you enter details here Role Description This is a full-time on-site role for a Sales Executive at Upstep Academy, located in Mumbai. The Sales Executive will be responsible for identifying and contacting potential clients, conducting sales presentations, building and maintaining client relationships, and closing sales deals. The role also involves collaborating with the marketing team to develop strategies for reaching target markets, analyzing sales data to inform future strategies, and providing high-quality customer service throughout the sales process. Qualifications Sales and Customer Relationship Management (CRM) skills Presentation and Negotiation skills Excellent written and verbal communication skills Ability to analyze sales data and develop strategies Experience in the education technology sector is a plus Bachelor's degree in Business, Marketing, or a related field Ability to work independently and as part of a team Proficiency in using CRM software and Microsoft Office Suite
**Job Description** As a Sales Executive at Upstep Academy in Mumbai, your primary responsibility will be to identify and reach out to potential clients, deliver effective sales presentations, nurture client relationships, and successfully close sales deals. You will work closely with the marketing team to devise targeted strategies, analyze sales data to enhance future approaches, and ensure top-notch customer service throughout the sales cycle. **Key Responsibilities** - Identify and contact potential clients - Conduct impactful sales presentations - Build and maintain strong client relationships - Close sales deals effectively - Collaborate with the marketing team to create market strategies - Analyze sales data to drive informed decisions - Provide exceptional customer service during sales interactions **Qualifications** - Proficiency in Sales and Customer Relationship Management (CRM) - Strong presentation and negotiation abilities - Excellent written and verbal communication skills - Capacity to analyze sales data and formulate effective strategies - Prior experience in the education technology sector is advantageous - Bachelor's degree in Business, Marketing, or a related field - Ability to work autonomously and collaboratively within a team - Familiarity with CRM software and Microsoft Office Suite (Note: No additional company details were provided in the job description),