Unified Communications - Trainee

Trainee : Unified Communications (UC)

Experience: Freshers (0–1 year)

Location: Chennai / Gurugram

Role Overview:

Seeking CCNA Voice/Collaboration-trained freshers to work on Cisco UC configuration, VoIP technologies, SIP, and voice gateway setups in a project-oriented environment.

Key Responsibilities:

• Assist in configuring Cisco CUCM: device pools, DNs, partitions, CSS, dial plans.
• Support setup and testing of SIP trunks, CUBE, and voice gateways (H.323/SIP/MGCP).
• Work on VoIP/SIP call flows, RTP media analysis, and codec configurations.
• Learn and assist in configuring Unity Connection (voicemail users, call handlers).
• Participate in lab setups, system builds, UC migrations, and integration tasks.
• Use Wireshark/RTMT for SIP/RTP analysis and troubleshooting.
• Prepare basic technical documentation for configurations and test results.

Required Skills:

• CCNA Voice / CCNA Collaboration (training or certification).
• Strong understanding of VoIP, SIP, RTP, dial plans, codecs.
• Networking fundamentals: VLANs, DHCP Option 150, DNS, QoS basics.
• Good technical aptitude and willingness to learn advanced UC systems.
• Exposure to CUCM, CUBE, Unity, UCCX.
• Hands-on practice using Packet Tracer / EVE-NG / GNS3.

Job Types: Full-time, Fresher

Pay: ₹10,000.00 - ₹25,000.00 per month

Application Question(s):

• 1. Are you trained in CCNA/CCNP in Voice or Collab ?
• 2. This is completley work from office role (Chennai/Gurugram) , are you ok with it ?
• 3. During training period of 3 months, the stipend of 10-15K will be provided , are you ok with it ?
• 4. Please rate your English communication skills out of 10 (1 is lowest and 10 is highest)
• 5. Let us know the concepts you are aware of in VoIP or Collab ?
• 6. Have you gone through the job description and ok to perform all roles and responsibilties ?
• 7. In how many days you can join if gets shortlisted ?
• 8. Under this role , you need to work in various shifts depending upon requirement of project and training , are you ok with it ?
• 9. List your technical skills which makes you a fit for this role
• 10. What is your current location ?

Work Location: In person