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1.0 - 5.0 years
0 Lacs
karnataka
On-site
Availity is a diverse group of individuals with talents, curiosity, and passion driving the company to create innovative solutions for the US Healthcare industry. If you are a driven, creative, and collaborative individual with exceptional technology skills, we want to hear from you. In this role, you will be the primary point of contact for our Contact Center, playing a crucial part in our customers" success. Your daily responsibilities include educating users on our products" features, resolving issues effectively and promptly, and fostering customer loyalty. This role is pivotal in representing the Availity brand. By providing exceptional support and ensuring a positive customer experience, you not only retain existing customers but also have the opportunity to attract new ones through referrals. All associates in this position undergo a comprehensive training program to equip them with the necessary knowledge to address customer issues. From simple administrative tasks to complex healthcare inquiries, your goal is to resolve customer queries while delivering outstanding service. The unique blend of technical product expertise and customer service skills in this role offers a career path rather than just a job opportunity. If you seek a positive work environment and the chance to advance your career, we invite you to join us! **Roles & Responsibilities:** - Professionally handle inbound and outbound international customer calls. - Ensure adherence to company policies and procedures in all customer interactions. - Complete assigned tasks following the latest work instructions and process updates. - Efficiently troubleshoot and resolve customer issues. - Consistently meet daily productivity and quality targets. - Accurately record all customer interactions in the designated platform. - Take post-call actions like submitting tickets for password resets or account unlocks. - Adhere to data integrity guidelines and company information security policies. **Desired Candidate Profile:** - Excellent verbal and written communication skills. - Strong comprehension and understanding abilities. - Ability to multitask while displaying empathy and a solution-oriented approach. - Proficiency in typing and comfortable with keyboard navigation. - Willingness to work night shifts. - Comfortable working from the office on all working days. **Eligibility:** *Video Camera Usage* Availity promotes a collaborative environment where communication and engagement are vital to our success. As a remote-first company, we emphasize the use of cameras during virtual meetings to simulate an office-like environment. Camera usage enhances communication, boosts productivity, and reinforces security by preventing unauthorized access and data breaches. It creates a more connected and interactive environment, ensuring that only authorized personnel participate in meetings and safeguarding sensitive company information. Therefore, video participation is mandatory for this role to maintain a secure and productive work environment.,
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
ahmedabad, gujarat
On-site
You will be responsible for designing the application architecture and different components that can effectively communicate with each other. Your role will involve requirement gathering, feasibility study, implementation, and preparation of technical documentation including diagrams and POCs. It will be crucial for you to provide solutions for the given problem statements and offer end-to-end technical support, ensuring timely resolution of any issues that may arise. Additionally, you will be accountable for new development as well as enhancing and improving existing applications while maintaining code quality, organization, and automation practices. Your responsibilities will also include troubleshooting and identifying resolutions for problems, following Agile methodology for software development, and preparing test-based applications for various .NET applications. It will be essential for you to continuously explore and learn the latest technologies of Microsoft, maintain technical specification documents, and prepare application releases for deployment to the next level. Moreover, you will be expected to conduct code reviews of team members, ensure adherence to best practices, and leverage your experience in team management and mentoring. In terms of required skills, you must possess excellent communication and understanding abilities along with a strong knowledge of Microsoft .NET framework 4.5+, .Net Core, and above. A solid understanding of OOPS concepts, strong logical skills to solve complex problems, and in-depth knowledge of Microsoft .NET technologies and the C# language will be essential. Hands-on experience with various design and architectural patterns, automation practices, and CI/CD implementation is also required. Additionally, familiarity with different types of applications such as Web, Web API, Console, and Service/Application, as well as a good understanding of database concepts including SQL, No-SQL, and Postgre SQL, will be beneficial. Nice-to-have skills include understanding or experience with Azure stack and cloud computing, JIRA and Confluence for agile project management, socket programming, and familiarity with Angular10+, ReactJS, and other related technologies.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
ahmedabad, gujarat
On-site
You should have 2 to 5 years of experience in construction. You must possess good knowledge of AutoCAD 2D and Structure Drawings. A formal CAD training with a high level of quality and productivity or three years of Architectural CAD experience in architectural detailing on residential, commercial, and retail building types is required. You should have good reading and understanding skills of AutoCAD structure drawings. Your responsibilities will include preparing construction drawings set and working details set for any architectural project using AutoCAD, adhering to international standards. You must be able to thoroughly understand project inputs sent by the client. An enthusiasm to learn new software and work independently is a must. Additionally, you should have strong interpersonal and communication skills, along with a desire to work in a fast-paced, challenging, and constantly changing environment. Knowledge about GIS Map and drafting utilities will be considered as an additional advantage. This is a full-time technical position located in Ahmedabad. If you meet these qualifications and are interested in this opportunity, please contact us at hr@sudarshantech.co.in.,
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
karnataka
On-site
Availity is a diverse group of talented individuals dedicated to creating innovative solutions for the US Healthcare industry. As a driven, creative, and collaborative professional with exceptional technology skills, you have the opportunity to join us in our mission. In this role, you will serve as the primary point of contact for our Contact Center, playing a crucial role in ensuring customer satisfaction. By educating users on our products" features, benefits, and resolving their issues promptly, you contribute to customer loyalty and satisfaction. Your role as a brand ambassador is pivotal in delighting customers with exceptional support, thereby retaining existing clients and potentially attracting new ones through positive referrals. You will undergo a comprehensive training program to equip you with the necessary knowledge and skills to effectively address customer concerns and provide outstanding support. Your responsibilities will include professionally managing inbound and outbound international customer calls, ensuring compliance with company policies, executing tasks in line with work instructions, troubleshooting and resolving customer issues efficiently, meeting productivity and quality targets, documenting customer interactions accurately, and initiating post-call actions such as ticket submissions for various requests. The ideal candidate for this role possesses excellent verbal and written communication skills, strong comprehension abilities, multitasking capabilities with an empathetic and solution-oriented approach, proficiency in typing and keyboard navigation, willingness to work night shifts, and the flexibility to work from the office on all working days. Availity values a collaborative and open culture, with communication and engagement at its core. As a remote-first company, we prioritize the use of cameras during virtual meetings to simulate an office environment and enhance communication, security, and productivity. Candidates applying for this role must be willing to use a camera during all virtual meetings to ensure effective communication, build strong working relationships, maintain security, and protect sensitive company information. Join Availity in revolutionizing the healthcare industry with your skills and passion for innovation.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
ahmedabad, gujarat
On-site
You will be responsible for designing the application architecture and different components that can communicate with each other effectively. This includes requirement gathering, feasibility study, technical documentation, diagrams, and proof of concept. Your role will involve providing solutions for the given problem statements and working on new development as well as enhancing existing applications. It is essential to maintain code quality, organization, and automation practices. Troubleshooting and identifying resolutions to problems will be part of your daily tasks, following the Agile methodology for software development. In this role, you will need to prepare test-based applications for various .NET applications, continuously explore and learn about the latest Microsoft technologies, and maintain technical specification documents. You will also be responsible for preparing application releases and ensuring their deployment to the next level. Code reviews of team members to ensure best practices are followed will be a crucial part of your responsibilities. Required skills for this role include excellent communication and understanding skills, a strong knowledge of Microsoft .NET framework 4.5, .Net Core, and above, a deep understanding of OOPS concepts, and strong logical skills to solve complex problems effectively. You should also possess a good understanding of Microsoft .NET technologies, C# language, design and architectural patterns, and best practices. Experience with automation, CI/CD implementation, and various types of applications such as Web, Web API, Console, and Service/Application is required. Additionally, a good understanding of databases (SQL, Postgre SQL), and experience with socket programming, Angular10+, ReactJS, JIRA, and Confluence in an Agile environment would be beneficial.,
Posted 1 month ago
0.0 - 1.0 years
0 - 4 Lacs
Pune
Work from Office
Intern are also apply Responsibilities: Generate leads through email campaigns Close deals with clients Manage existing accounts Meet sales targets Collaborate with IT team on solutions
Posted 2 months ago
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