UK Pension Administrator

As a UK Pension Administrator in our customer service team based in Pune, IN, your main responsibility will be to handle pension-related queries via email. Your focus will be on ensuring accuracy, compliance, and delivering excellent service to our customers. Key Responsibilities: - Manage and respond to customer queries regarding UK Pension schemes through email exclusively - Provide clear and accurate information on Defined Benefit (DB) and Defined Contribution (DC) plans - Investigate and resolve pension-related issues promptly and professionally - Ensure compliance with pension regulations and internal quality standards - Maintain precise records of all email interactions and resolutions - Collaborate with internal teams to address complex queries when necessary Requirements: - Minimum of 2+ years of experience in UK Pensions is mandatory - Strong understanding of Defined Benefit (DB) and Defined Contribution (DC) schemes - Excellent written communication skills with a customer-centric approach - Ability to interpret pension policies and articulate them clearly to customers - Strong attention to detail and accuracy in documentation - Proficiency in MS Office and pension administration systems is preferred What We Offer: - Competitive salary and benefits package - Career growth and learning opportunities in the UK Pensions domain - Supportive, collaborative, and process-driven work environment If you possess expertise in UK Pensions and exceptional written communication skills, we are eager to connect with you. Apply Now!,