IT and Udyog ERP Support Engineer Transworld Furtichem

6.0 - 8.0 years

4 - 5 Lacs

Navi Mumbai

Work from Office

IT Support Engineer ERP & Reporting Systems Role & responsibilities Provide technical support and troubleshooting for Udyog ERP, Microsoft Dynamics NAV, and Crystal Reports. Manage ERP user access, configuration, and issue resolution across departments. Design, develop, and maintain custom reports using Crystal Reports based on business requirements. Coordinate with vendors and internal stakeholders for ERP upgrades, patches, and integrations . Monitor system performance, perform routine maintenance, and ensure data integrity and backup . Document technical procedures, FAQs, and user guides for internal reference. Train end-users on ERP functionalities and reporting tools. Preferred candidate profile Bachelor's degree in IT, Computer Science, or related field. 25 years of experience in ERP support , preferably with Udyog ERP and Microsoft Dynamics NAV. Proficiency in Crystal Reports development and SQL-based data extraction. Strong understanding of business processes in manufacturing, finance, or logistics domains. Excellent problem-solving, communication, and documentation skills Experience with Microsoft Dynamics 365 Business Central . Familiarity with Power BI or other BI tools. Knowledge of ERP implementation lifecycle and change management.

Posted 4 days ago

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